Loughborough University
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Loughborough University

Loughborough University Research Publications


Publications for M.N. Ravishankar

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Journal Articles

Ravishankar, MN (Accepted for publication) Social innovations and the fight against poverty: An analysis of India’s first prosocial P2P lending platform, Information Systems Journal, ISSN: 0959-2954.

Lagna, A and Ravishankar, MN (2021) Making the world a better place with fintech research, Information Systems Journal, DOI: 10.1111/isj.12333.

Brooks, J, Ravishankar, MN, Oshri, I (2021) Status differentials and framing in the implementation of IT-enabled task migration strategies, Information Systems Journal, DOI: 10.1111/isj.12334.

Brooks, J, Ravishankar, MN, Oshri, I (2020) Paradox and the negotiation of tensions in globally distributed work, Journal of Information Technology, 35(3), pp.232-250, ISSN: 0268-3962.

Nishant, R and Ravishankar, MN (2020) QCA and the harnessing of unstructured qualitative data, Information Systems Journal, 30(5), pp.845-865.

Peticca Harris, A, De Gama, N, Ravishankar, MN (2020) Postcapitalist precarious work and those in the 'drivers’ seat: Exploring the motivations and lived experiences of Uber drivers in Canada, Organization, 27(1), pp.36-59, DOI: 10.1177/1350508418757332.

Richey, M and Ravishankar, MN (2019) The role of frames and cultural toolkits in establishing new connections for social media innovation, Technological Forecasting and Social Change, 144, pp.325-333.

Zhang, G and Ravishankar, MN (2019) Exploring vendor capabilities in the cloud environment: A case study of Alibaba Cloud Computing, Information and Management, 56(3), pp.343-355, DOI: 10.1016/j.im.2018.07.008.

Awojide, D, Hodgkinson, IR, Ravishankar, MN (2018) Managerial ambidexterity and the cultural toolkit in project delivery, International Journal of Project Management, 36(8), pp.1019-1033, DOI: 10.1016/j.ijproman.2018.07.007.

Sandeep, MS and Ravishankar, MN (2018) Sociocultural transitions and developmental impacts in the digital economy of impact sourcing, Information Systems Journal, 28(3), pp.563-586, DOI: 10.1111/isj.12149.

Richey, M, Gonibeed, A, Ravishankar, MN (2017) The perils and promises of self-disclosure on social media, Information Systems Frontiers, 20(3), pp.425-437, ISSN: 1572-9419. DOI: 10.1007/s10796-017-9806-7.

Abubakre, M, Ravishankar, MN, Coombs, C (2017) Revisiting the trajectory of IT implementation in organisations: An IT Culture Perspective, Information Technology and People, 30(3), pp.562-579, ISSN: 0959-3845. DOI: 10.1108/ITP-09-2015-0217.

Gholami, R, Ravishankar, MN, Shirazi, F, Machetb, C (2017) An exploratory study on sustainable ICT capability in the travel and tourism industry: The case of a global distribution system provider, Communications of the Association for Information Systems, 40, 22.

Hodgkinson, IR, Ravishankar, MN, Aitken-Fischer, M (2017) The ambidextrous manager: What role does culture play?, Journal of Business Strategy, 38(3), pp.3-9, DOI: 10.1108/JBS-03-2016-0030.

Abubakare, M, Coombs, C, Ravishankar, MN (2017) The impact of salient cultural practices on the outcome of IS implementation, Journal of Global Information Management, 25(1), pp.1-20, ISSN: 1533-7995. DOI: 10.4018/JGIM.2017010101.

Richey, M, Ravishankar, MN, Coupland, C (2016) Exploring situationally inappropriate social media posts: An impression management perspective, Information Technology and People, 29(3), pp.597-617, DOI: 10.1108/ITP-03-2015-0045.

Zimmermann, A and Ravishankar, MN (2016) A systems perspective on offshoring strategy and motivational drivers amongst onshore and offshore employees, Journal of World Business, 51(4), pp.548-567, ISSN: 1090-9516. DOI: 10.1016/j.jwb.2016.01.005.

Sandeep, MS and Ravishankar, MN (2016) Impact sourcing ventures and local communities: A frame alignment perspective, Information Systems Journal, 26(2), pp.127-155, DOI: 10.1111/isj.12057.

Gurca, A and Ravishankar, MN (2016) A bricolage perspective on technological innovation in emerging markets, IEEE Transactions on Engineering Management, 63(1), pp.53-66.

Sandeep, MS and Ravishankar, MN (2015) Social innovations in outsourcing: An empirical investigation of impact sourcing companies in India, Journal of Strategic Information Systems, 24(4), pp.270-288, ISSN: 0963-8687. DOI: 10.1016/j.jsis.2015.09.002.

Cohen, L, Duberley, J, Ravishankar, MN (2015) Examining the interplay of career, migration and national cultural identity: The case of Indian scientists, International Migration, 53(5), pp.104-121, DOI: 10.1111/j.1468-2435.2012.00768.x.

Dwivedi, Y, Ravishankar, MN, Simintiras, AC (2015) Completing a PhD in business and management: A brief guide to doctoral students and universities, Journal of Enterprise Information Management, 28(5), pp.615-621, DOI: 10.1108/JEIM-12-2014-0118.

Ravishankar, MN (2015) The realignment of offshoring frame disputes (OFD): An ethnographic ‘cultural’ analysis, European Journal of Information Systems, 24(3), pp.234-246, DOI: 10.1057/ejis.2014.5.

Abubakre, M, Ravishankar, MN, Coombs, CR (2015) The role of formal controls in facilitating IS diffusion, Information and Management, 52(5), pp.599-609, DOI: 10.1016/j.im.2015.04.005.

McKenna, S, Ravishankar, MN, Weir, D (2015) Critical perspectives on the globally mobile professional and managerial class, Critical Perspectives on International Business, 11(2), pp.118-121, DOI: 10.1108/cpoib-10-2014-0043.

Dwivedi, YK, Wastell, D, Laumer, S, Henriksen, HZ, Myers, MD, Bunker, D, Elbanna, A, Ravishankar, MN, Srivastava, SC (2015) Research on information systems failures and successes: Status update and future directions, Information Systems Frontiers, 17(1), pp.143-157, DOI: 10.1007/s10796-014-9500-y.

Burgess, A, Ravishankar, MN, Oshri, I (2015) Getting impact sourcing right, Professional Outsourcing, Summer(21), pp.26-35.

Sedera, D, Lokuge, S, Krcmar, H, Srivastava, SC, Ravishankar, MN (2014) The future of outsourcing in the Asia-Pacific region: Implications for research and practice - Panel report from PACIS 2014, Communications of the Association for Information Systems, 35, pp.317-331.

Hodgkinson, IR, Ravishankar, MN, Aitken-Fischer, M (2014) A resource-advantage perspective on the orchestration of ambidexterity, Service Industries Journal, 34(15), pp.1234-1252, DOI: 10.1080/02642069.2014.942655.

Sandeep, MS and Ravishankar, MN (2014) The continuity of underperforming ICT projects in the public sector, Information and Management, 51(6), pp.700-711.

Zimmermann, A and Ravishankar, MN (2014) Knowledge transfer in IT offshoring relationships: The roles of social capital, efficacy and outcome expectations, Information Systems Journal, 24(2), 167-202, DOI: 10.1111/isj.12027.

Oshri, I and Ravishankar, MN (2014) On the attractiveness of the UK for outsourcing services, Strategic Outsourcing: an international journal, 7(1), pp.18-46, DOI: 10.1108/SO-11-2013-0022.

Ravishankar, MN (2013) Public ICT innovations: A strategic ambiguity perspective, Journal of Information Technology, 28(4), pp.316-332, DOI: 10.1057/jit.2013.18.

Oshri, I and Ravishankar, MN (2013) Renovating the UK image: The UK as outsourcing provider, Professional Outsourcing, Autumn(14), pp.1-14.

Ravishankar, MN, Pan, SL, Myers, MD (2013) Information technology offshoring in India: A postcolonial perspective, European Journal of Information Systems, 22(4), pp.387-402, DOI: 10.1057/ejis.2012.32.

Sandeep, MS and Ravishankar, MN (2013) The other India - Emergence of rural sourcing, Professional Outsourcing, Spring(12), pp.14-20.

Ravishankar, MN and Pan, SL (2013) Examining the influence of modularity and knowledge management (KM) on dynamic capabilities: Insights from a call center, International Journal of Information Management, 33(1), pp.147-159, DOI: 10.1016/j.ijinfomgt.2012.08.003.

Zimmermann, A and Ravishankar, MN (2011) Collaborative IT offshoring relationships and professional role identities: Reflections from a field study, Journal of Vocational Behavior, 78(3), pp.351-360.

Ravishankar, MN, Pan, SL, Leidner, DE (2011) Examining the strategic alignment and implementation success of a KMS: A subculture based multi-level analysis, Information Systems Research, 22(1), pp.39-59, DOI: 10.1287/isre.1080.0214.

Ravishankar, MN, Cohen, L, El Sawad, A (2010) Examining resistance, accommodation and the pursuit of aspiration in the Indian IT-BPO space: reflections on two case studies, Industrial Relations Journal, 41(2), pp.154-167.

Ravishankar, MN and Pan, SL (2008) The influence of organizational identification on organizational knowledge management (KM), OMEGA International Journal of Management Science, 36(2), pp.221-234, ISSN: 0305-0483. DOI: 10.1016/j.omega.2006.06.006.

Ravishankar, MN (2008) Rewarding end-users for participating in organizational KM: A case study, Journal of Organizational and End User Computing, 20(1), pp.35-49, DOI: 10.4018/joeuc.2008010103.

Ravishankar, MN and Pan, SL (2004) Knowledge Management Initiatives in a Global IT Outsourcing Company: A Case Study of Infosys Technologies, Journal of Information and Knowledge Management, 3(1), pp.81-96, DOI: 10.1142/S0219649204000675.



Conferences

Stacey, P, Simeonova, B, Ravishankar, MN, Tarafdar, M (Accepted for publication) Social flexibility through ICT reflexivity. In International Conference on Information Systems (ICIS), Bangalore, India.

von Deden, M, Masiero, S, Ravishankar, MN (2020) Mobile Phone Dependency among Highly Vulnerable Migrants: A Belongingness Perspective. In The Proceedings of the European Conference on Information Systems, Marrakech (online), Morocco.

Brooks, JW, Oshri, I, Ravishankar, MN (2018) Information brokering in globally distributed work: A workarounds perspective. In The Proceedings of the International Conference on Information Systems (ICIS), San Francisco, USA.

Masiero, S and Ravishankar, MN (2017) Digital technologies and pro-poor finance in India. In The Proceedings of the Aston India Centre for Applied Research Conference, Birmingham, UK. Winner of the Best Paper Award for Innovative Research.

Richey, M and Ravishankar, MN (2017) Constructing failure: a frame analysis of entrepreneurial failure blogs. In British Academy of Management, Warwick University, United Kingdom.

Gonibeed, A and Ravishankar, MN (2016) Exploring how individuals manage their image when interacting with professional contacts online. In The Proceedings of the International Federation for Information Processing (IFIP) Conference on e-Business, e-Services and e-Society, Swansea, UK.

Peticca-Harris, A, deGama, N, Ravishankar, MN (2016) Sharing the what? Exploring the professional identities of Uber drivers. In The Proceedings of the European Group of Organization Studies (EGOS) Colloquium, Naples, Italy.

Brooks, J, Ravishankar, MN, Oshri, I (2016) Knowledge overlap in nearshore service delivery. In The International Conference on Information Systems (ICIS), Dublin, Ireland.

Brooks, J, Ravishankar, MN, Oshri, I (2015) Regulating vendor-client workarounds: An information brokering approach. In The International Conference on Information Systems (ICIS), Waco, Texas, USA.

Richey, M, Ravishankar, MN, Coupland, C (2015) The sociomaterial triggers of inappropriate social media posts. In The 75th Annual Meeting of the Academy of Management (AOM), Vancouver, Canada.

Awojide, O, Hodgkinson, I, Ravishankar, MN (2015) How middle managers draw on cultural resources to rationalise their behaviours during the orchestration of ambidexterity. In The Proceedings of the British Academy of Management Conference, Portsmouth, UK.

Wilson, A and Ravishankar, MN (2015) Managerial elites and the use of jargon: A strategic ambiguity perspective. In The 9th International Conference in Critical Management Studies, Leicester, UK.

Abubakre, M, Coombs, C, Ravishankar, MN (2014) The influence of organizational culture on the outcome of an IS implementation. In The Proceedings of the International Conference on Information Systems (ICIS), Auckland, New Zealand.

Gurca, A and Ravishankar, MN (2014) Technological innovation in emerging markets: The case of Mahindra Reva’s electric vehicles. In The Strategic Management Society (SMS) Special Conference on Strategic Management in the Asian Century – Dealing with Dynamism, Diversity and Development, Sydney, Australia.

Zimmermann, A and Ravishankar, MN (2014) Task allocation strategies and motivational processes in advanced task offshoring. In The 74th Annual Meeting of the Academy of Management (AOM), Philadelphia, USA. Winner: Gustavson School of Business Award for the Best Qualitative Paper in International Business.

Sandeep, MS and Ravishankar, MN (Accepted for publication) The alignment of competing frames in impact sourcing ventures. In The 74th Annual Meeting of the Academy of Management (AOM), Philadelphia, USA.

Sandeep, MS, Ravishankar, MN, Hislop, D (2013) The establishment of social IT outsourcing organizations: An impression management perspective. In The Proceedings of the International Conference on Information Systems (ICIS), Milan, Italy.

Awojide, O, Hodgkinson, IR, Ravishankar, MN (Accepted for publication) The influence of middle management behaviours on the creation and development of contextual ambidexterity. In The Proceedings of the 27th Annual British Academy of Management (BAM) Conference, Liverpool, UK.

Abubakre, M, Ravishankar, MN, Coombs, CR (Accepted for publication) Achieving IT diffusion within the fragments: An IT culture perspective. In The Proceedings of the 21st European Conference on Information Systems (ECIS), Utrecht, Netherlands, Nominee: Claudio Cibbora Most Innovative Research Paper Award.

Abubakre, M, Coombs, C, Ravishankar, MN (2012) The role of subcultures in understanding the diffusion process of a management information system. In The European Conference on Information Systems, Barcelona, Spain.

Hodgkinson, I, Ravishankar, MN, Aitken Fischer, M (2012) Contextual cultural barriers and ambidexterity in the airline industry. In The Strategic Management Society (SMS) Special Conference on the Globalization of Innovation Strategies, Singapore, pp.-.

Zimmermann, A and Ravishankar, MN (2012) The evolution of professional role identities in IT offshoring relationships. In The Proceedings of the ProPEL International Conference, Stirling, UK.

Gurca, AP and Ravishankar, MN (2012) The influence of internet-enabled technologies on customer agility: A strategic-cognitive perspective. In The Proceedings of the International Conference on Information Systems, Orlando, USA.

Zimmermann, A and Ravishankar, MN (2012) Knowledge transfer in offshoring arrangements: the roles of social capital, efficacy and outcome expectations. In .

Hodgkinson, IR, Ravishankar, MN, Aitken Fischer, M (2011) Ambidextrous Capital in the Airline Industry. In The 71st Annual Meeting of the Academy of Management, San Antonio, Texas, USA.

Sandeep, MS and Ravishankar, MN (2011) Public expenditure management through Khajane: An integrated financial MIS. In The Proceedings of the 2011 International Conference on Information Systems, Shanghai, China.

Cohen, L, Ravishankar, MN, Duberley, J (Accepted for publication) Careers and diasporic identities: A study of Indian research scientists. In The 70th Annual Meeting of the Academy of Management, Montreal, Canada.

Ravishankar, MN (2010) Implementing citizen-centric strategic IS projects: An Indian case study. In The Proceedings of the 14th Pacific Asia Conference on Information Systems (PACIS), Taipei, Taiwan.

Ravishankar, MN (Accepted for publication) The trajectory of public information systems (IS) project implementations. In The 69th Annual Meeting of the Academy of Management, Chicago, USA.

Luthra, P, Pan, SL, Ravishankar, MN (Accepted for publication) Understanding the process of building KM competencies – Drawing on the resource-based view of the firm. In The 68th Annual Meeting of the Academy of Management, Anaheim, USA.

Ravishankar, MN and Cohen, L (Accepted for publication) An Ethnographic study of the pursuit of aspirations in Indian offshoring organizations. In The 68th Annual Meeting of the Academy of Management, Anaheim, USA.

Cohen, L, Ravishankar, MN, Duberley, J (Accepted for publication) Old careers in emerging economies: A study of Indian scientists. In The 116th Annual Convention of the American Psychological Association, Boston, USA.

Ravishankar, MN, Cohen, L, Duberley, J (Accepted for publication) Old careers in emerging economies: Indian research scientists’ perceptions of career success, citizenship and the allure of the diaspora. In The Proceedings of the Economic and Social Research Council (ESRC) Annual Conference on Cultural Citizenship, Oxford, UK.

Ravishankar, MN and Pan, SL (2007) Modular approaches in distributed work contexts: Insights from the workings of a call center. In The Proceedings of the Second International Conference on Management of Globally Distributed Work, Bangalore, India.

Ravishankar, MN and Luthra, P (Accepted for publication) ‘We won’t get involved (or will we?) unless we are rewarded’: A study of an organizational rewards program. In The 67th Annual Meeting of the Academy of Management, Philadelphia, USA.

Ravishankar, MN and Cohen, L (Accepted for publication) ‘What you get is not what we think’: A study of resistance, accommodation and the pursuit of aspiration in India’s new economy. In The Proceedings of the Work, Employment and Society (WES) Conference, Aberdeen, UK.

Ravishankar, MN and Pan, SL (Accepted for publication) The role of subcultural diversity in organizational knowledge management (KM). In The 65th Annual Meeting of the Academy of Management, Honolulu, USA.

Ravishankar, MN and Pan, SL (Accepted for publication) Dual organizational identities in outsourcing organizations’ knowledge management (KM) Efforts: Benign? or Malign?. In The 65th Annual Meeting of the Academy of Management, Honolulu, USA.

Ravishankar, MN and Pan, SL (2004) Expressions of Group Identities in a Strategic KM Implementation. In The Proceedings of the 8th Pacific Asia Conference on Information Systems, Shanghai, China.

Ravishankar, MN and Pan, SL (2004) Managing Multiple Identities in Organization-Wide KM: A Case Study of Wipro Technologies. In The Proceedings of the Americas Conference on Information Systems, New York, USA.

Ravishankar, MN and Pan, SL (2004) Consequences of Implementing Knowledge Management (KM) Initiatives in Different Organizational Subcultures. In The Proceedings of the 12th European Conference on Information Systems, Turku, Finland.



Books

Dwivedi, Y, Mäntymäki, M, Ravishankar, MN, Janssen, M, Clement, M, Slade, EL, Rana, NP, Al-Sharhan, S, Simintiras, AC (ed) (2016) Social Media: The Good, the Bad, and the Ugly, Springer.



Chapters

Sandeep, MS and Ravishankar, MN (2016) Exploring the “impact” in Impact sourcing ventures: a sociology of space perspective. In Socially Responsible Outsourcing: Global Sourcing with Social Impact, Palgrave, pp.1-25, ISBN: 9781137557285.

Cohen, L and Ravishankar, MN (2012) Doing qualitative business and management research in international and intercultural contexts. In Symon, G and Cassell, C (ed) The practice of qualitative organizational research: Core methods and current challenges, Sage Publications, pp.168-184.

Ravishankar, MN (2006) Alignment in organizational IT interventions in KM-COM. In Pan, SL (ed) Managing Emerging Technologies and Organizational Transformation in Asia: A Casebook, World Scientific Publisher, pp.211-226.

Ravishankar, MN (2006) Organizational identities and knowledge management in India Inc. In Pan, SL (ed) Managing Emerging Technologies and Organizational Transformation in Asia: A Casebook, World Scientific Publisher, pp.61-72.

Ravishankar, MN, Pan, SL, Myers, MD (2006) Viewing information technology outsourcing organizations through a postcolonial lens. In Trauth, EM, Howcroft, D, Butler, T, Fitzgerald, B, De Gross, JI (ed) Social Inclusion: Societal and Organizational Implications for Information Systems, Springer, pp.381-396.

Ravishankar, MN and Pan, SL (2005) Creating a KM platform for strategic success: A case study of Wipro Technologies. In Menkhoff, T, Evers, HD, Chay, YW (ed) Governing and Managing Knowledge in Asia, World Scientific Publisher, pp.259-275.

Ravishankar, MN (2004) Infosys Technologies Limited. In Pan, SL (ed) Managing Strategic Enterprise Systems and E-Government Initiatives in Asia, World Scientific Publisher, pp.1-20.



Other

Gurca, A, Ravishankar, MN, Pradhan, S (2019) Evolving organizational design for digital enterprises in developing countries: A dialectic perspective, Digital enterprises in developing countries (DEDCs) must meet challenging demands from clients, while generating positive outcomes for society. This implies a maintaining several dialectic tensions in a sustainable equilibrium. Drawing on an in-depth qualitative case study, we identify and discuss three tensions pertinent to DEDCs: positive social impact-profitability, accuracy-scalability and trust-vigilance. We then emphasize interdependencies between these tensions and explain that addressing one tension may indirectly enhance or constrain other tensions. We further provide empirical evidence on the three tensions and we show how DEDC organizational design evolves over time in response to these tensions..



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