Journal Articles
Timms, PD, Hillier, J,
Holland, CP (2022)
Increase data sharing or die? An initial view for natural catastrophe insurance,
GEOGRAPHY, 107(1), pp.26-37, ISSN: 0016-7487. DOI:
10.1080/00167487.2022.2019494.
Holland, CP and Kavuri, A (2021)
Artificial intelligence and digital transformation of insurance markets,
Journal of Financial Transformation, 54, pp.104-115.
Mullins, M,
Holland, CP, Cunneen, M (2021)
Creating ethics guidelines for artificial intelligence and big data analytics customers: The case of the consumer European insurance market,
Patterns, 2(10), pp.100362-100362, ISSN: 2666-3899. DOI:
10.1016/j.patter.2021.100362.
Herbert, I,
Holland, CP, Jain, K (2020)
Next generation insurance operations: Talking tough about ‘right’ data,
Management Services Journal, 64(2), pp.36-39, ISSN: 0307-6768.
Holland, CP, Thornton, SC, Naudé, P (2019)
B2B analytics in the airline market: Harnessing the power of consumer big data,
Industrial Marketing Management, ISSN: 0019-8501. DOI:
10.1016/j.indmarman.2019.11.002.
Zarifis, A,
Holland, CP, Milne, A (2019)
Evaluating the impact of AI on insurance: The four emerging AI- and data-driven business models [version 1; peer review: awaiting peer review],
Emerald Open Research, 1, 15, DOI:
10.35241/emeraldopenres.13249.1.
Gutierrez-Leefmans, M and
Holland, CP (2019)
SME Platforms as Business Models: A User-Centric Activity-System Approach,
Cuadernos de Administración, 35(64), pp.51-76, DOI:
10.25100/cdea.v35i64.7248.
Li, Y, Chen, Y, Li, Y,
Holland, CP (2019)
Market orientation, alliance governance, and innovation,
Journal of Global Information Management, 27(1), pp.1-18, ISSN: 1062-7375. DOI:
10.4018/JGIM.2019010101.
Karimi, S,
Holland, CP, Papamichail, KN (2018)
The impact of consumer archetypes on online purchase decision-making processes and outcomes: A behavioural process perspective,
Journal of Business Research, 91, pp.71-82, ISSN: 0148-2963. DOI:
10.1016/j.jbusres.2018.05.038.
Holland, CP and Gutiérrez-Leefmans, M (2018)
A Taxonomy of SME E-Commerce Platforms Derived from a Market-Level Analysis,
International Journal of Electronic Commerce, 22(2), pp.161-201, ISSN: 1086-4415. DOI:
10.1080/10864415.2017.1364114.
Schneider, JA and
Holland, CP (2017)
EHealth search patterns: A comparison of private and public health care markets using online panel data,
Journal of Medical Internet Research, 19(4), DOI:
10.2196/jmir.6739.
Holland, CP, Jacobs, JA, Klein, S (2016)
The role and impact of comparison websites on the consumer search process in the US and German airline markets,
Information Technology & Tourism, 16(1), pp.127-148, ISSN: 1098-3058. DOI:
10.1007/s40558-015-0037-9.
Burdick, J,
Holland, C, Kaplan, D, Radisic, M (2016)
ACS Biomaterials Science and Engineering, Editorial - First Anniversary,
ACS Biomaterials Science and Engineering, 2(2), p.141, DOI:
10.1021/acsbiomaterials.5b00560.
Burdick, J,
Holland, C, Radisic, M, Kaplan, DL (2015)
Welcome to ACS Biomaterials Science & Engineering,
ACS Biomaterials Science and Engineering, 1(1), DOI:
10.1021/ab500173g.
Karimi, S, Papamichail, KN,
Holland, CP (2015)
The effect of prior knowledge and decision-making style on the online purchase decision-making process: A typology of consumer shopping behaviour,
Decision Support Systems, 77, pp.137-147, ISSN: 0167-9236. DOI:
10.1016/j.dss.2015.06.004.
Holland, CP, Diehl, K, Herrmann, A (2013)
Introduction to the special theme on Internet marketing,
Electronic Markets, 23(3), pp.175-176, ISSN: 1019-6781. DOI:
10.1007/s12525-013-0139-1.
Blackman, ID,
Holland, CP, Westcott, T (2013)
Motorola's global financial supply chain strategy,
Supply Chain Management: An International Journal, 18(2), pp.132-147, ISSN: 1359-8546. DOI:
10.1108/13598541311318782.
Shaw, DR and
Holland, CP (2010)
Strategy, networks and systems in the global translation services market,
The Journal of Strategic Information Systems, 19(4), pp.242-256, ISSN: 0963-8687. DOI:
10.1016/j.jsis.2010.08.001.
van Liere, DW, Vervest, PHM, Konsynski, B,
Holland, C (2010)
Theme of the Special Issue – IS in interorganizational networks,
European Journal of Information Systems, 19(4), pp.432-435, ISSN: 0960-085X. DOI:
10.1057/ejis.2010.29.
Shaw, DR,
Holland, CP, Kawalek, P, Snowdon, B, Warboys, B (2007)
Elements of a business process management system: theory and practice,
Business Process Management Journal, 13(1), pp.91-107, ISSN: 1463-7154. DOI:
10.1108/14637150710721140.
Shaw, DR,
Holland, CP, Kawalek, P, Snowdon, B, Warboys, B (2006)
Electronic Commerce Strategy in the UK Electricity Industry: The Case of Electric Co and Dataflow Software,
International Journal of Technology and Human Interaction (IJTHI), 2(3), pp.38-60, ISSN: 1548-3908. DOI:
10.4018/jthi.2006070103.
Blackman, ID and
Holland, C (2006)
The management of financial supply chains: From adversarial to co-operative strategies,
IFIP International Federation for Information Processing, 226, pp.82-95, ISSN: 1571-5736. DOI:
10.1007/978-0-387-39229-5_8.
Holland, CP, Shaw, DR, Kawalek, P (2005)
BP's multi-enterprise asset management system,
Information and Software Technology, 47(15), pp.999-1007, ISSN: 0950-5849. DOI:
10.1016/j.infsof.2005.09.006.
Ennew, C, Lockett, A, Blackman, I,
Holland, CP (2005)
Competition in Internet Retail Markets: The Impact of Links on Web Site Traffic,
Long Range Planning, 38(4), pp.359-372, ISSN: 0024-6301. DOI:
10.1016/j.lrp.2005.04.009.
Naudé, P and
Holland, CP (2004)
The role of information and communications technology in transforming marketing theory and practice,
Journal of Business & Industrial Marketing, 19(3), pp.165-166, ISSN: 0885-8624. DOI:
10.1108/08858620410531298.
Holland, CP and Naudé, P (2004)
The metamorphosis of marketing into an information‐handling problem,
Journal of Business & Industrial Marketing, 19(3), pp.167-177, ISSN: 0885-8624. DOI:
10.1108/08858620410531306.
Light, B,
Holland, CP, Wills, K (2001)
ERP and best of breed: a comparative analysis,
Business Process Management Journal, 7(3), pp.216-224, ISSN: 1463-7154. DOI:
10.1108/14637150110392683.
Holland, CP and Westwood, JB (2001)
Product-market and technology strategies in banking,
Communications of the ACM, 44(6), pp.53-57, ISSN: 0001-0782. DOI:
10.1145/376134.376160.
Holland, CP and Light, B (2001)
A stage maturity model for enterprise resource planning systems use,
ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 32(2), pp.34-45, ISSN: 0095-0033. DOI:
10.1145/506732.506737.
Naudé, P,
Holland, C, Sudbury, M (2000)
The Benefits of IT-Based Supply Chains-Strategic or Operational?,
Journal of Business-to-Business Marketing, 7(1), pp.45-67, ISSN: 1051-712X. DOI:
10.1300/j033v07n01_03.
Holland, CR and Light, B (1999)
A critical success factors model for ERP implementation,
IEEE Software, 16(3), pp.30-36, ISSN: 0740-7459. DOI:
10.1109/52.765784.
Warne, D and
Holland, CP (1999) Exploring trust in flexible working using a new model,
British Telecom technology journal, 17(1), pp.111-119, ISSN: 0265-0193.
Holland, CP, Lockett, AG, Blackman, ID (1998)
Global strategies to overcome the spiral of decline in universal bank markets,
The Journal of Strategic Information Systems, 7(3), pp.217-232, ISSN: 0963-8687. DOI:
10.1016/s0963-8687(98)00029-8.
Holland, CP (1998)
The globalisation of financial services,
JOURNAL OF STRATEGIC INFORMATION SYSTEMS, 7(3), pp.161-163, ISSN: 0963-8687.
Holland, CP (1998)
Obituary - Professor Alan Geoffrey Lockett 17 May 1941 20 July 1997,
JOURNAL OF STRATEGIC INFORMATION SYSTEMS, 7(3), pp.165-166, ISSN: 0963-8687.
Holland, CP (1997) The evolution of electronic hierarchies in business markets,
Wirtschaftsinformatik, 39(3), pp.245-253, ISSN: 0937-6429.
Holland, CP and Lockett, AG (1997)
Mixed Mode Network Structures: The Strategic Use of Electronic Communication by Organizations,
Organization Science, 8(5), pp.475-488, ISSN: 1047-7039. DOI:
10.1287/orsc.8.5.475.
Lockett, AG and
Holland, CP (1996)
The formation of a virtual global bank,
European Journal of Information Systems, 5(2), pp.131-140, ISSN: 0960-085X. DOI:
10.1057/ejis.1996.19.
Holland, CP, Lockett, G, Richard, JM, Blackman, I (1996) The evolution of a global cash management system,
IEEE Engineering Management Review, 24(2), pp.43-52, ISSN: 0360-8581.
Holland, CP (1995)
Cooperative supply chain management: the impact of interorganizational information systems,
The Journal of Strategic Information Systems, 4(2), pp.117-133, ISSN: 0963-8687. DOI:
10.1016/0963-8687(95)80020-q.
HOLLAND, CP, LOCKETT, G, RICHARD, JM, BLACKMAN, I (1994)
THE EVOLUTION OF A GLOBAL CASH MANAGEMENT-SYSTEM,
SLOAN MANAGEMENT REVIEW, 36(1), pp.37-47, ISSN: 0019-848X.
Holland, C, Lockett, G, Blackman, I (1992)
Planning for electronic data interchange,
Strategic Management Journal, 13(7), pp.539-550, ISSN: 0143-2095. DOI:
10.1002/smj.4250130706.
Holland, C and Lockett, G (1992)
IT strategy in retailing: organizational change and future direction,
The Journal of Strategic Information Systems, 1(3), pp.134-142, ISSN: 0963-8687. DOI:
10.1016/0963-8687(92)90026-s.
Lockett, AG and
Holland, CP (1991)
Competitive advantage using information technology in retailing: myth or reality?,
The International Review of Retail, Distribution and Consumer Research, 1(3), pp.261-283, ISSN: 0959-3969. DOI:
10.1080/09593969100000028.
Conferences
Holland, C and Kavuri, A (Accepted for publication) Artificial Intelligence (AI) and Business Innovation in Insurance: A Comparison of Incumbent Firms versus New Entrants. In Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, US.
Holland, C and Kavuri, A (Accepted for publication) Artificial Intelligence (AI) and Business Innovation in Insurance: A Comparison of Incumbent Firms versus New Entrants. In Hawaii International Conference on System Sciences 2023, Maui, Hawaii, US.
Holland, CP and John, D (2023) HUK-COBURG: The Implementation of an AI-Enabled Behavioural Insurance Business Model using Geo-Spatial Data. In
, Proceedings of the Annual Hawaii International Conference on System Sciences, pp.5082-5091, ISBN: 9780998133164.
Lin, J,
Holland, C, Argyris, N, Hornbake, L (2023) Key Event Analysis of Customer Behaviour Using Clickstream Data in Airline Market. In
, Proceedings of the International Conference on Tourism Research, pp.140-148, ISBN: 9781914587672.
Holland, CP (2022)
Artificial intelligence (AI) and digital transformation in the insurance market: a case study analysis of BGL group. In
55th Hawaii International Conference on System Sciences (HICSS); Proceedings of the 55th Hawaii International Conference on System Sciences, Maui, Hawaii, USA (Virtual), pp.4539-4548, ISBN: 9780998133157. DOI:
10.24251/hicss.2022.553.
Jacobs, JA,
Holland, CP, Prinz, A (2018) Online consumer search and buying behaviour: Brand analysis in the airline industry. In
, Proceedings of the International Conference on Tourism Research, pp.74-84, ISBN: 9781911218760.
Jacobs, JA, Klein, S,
Holland, CP, Benning, M (2017) Online search behavior in the air travel market: Reconsidering the consideration set and customer journey concepts. In
, Proceedings of the Annual Hawaii International Conference on System Sciences, pp.3940-3949, ISBN: 9780998133102.
Holland, CP and Jacobs, JA (2015) The influence of the Herfindahl-Hirschman index and product complexity on search behaviour: A cross-sector study of the U.S, Germany and U.K. In
, 23rd European Conference on Information Systems, ECIS 2015.
Holland, CP (2015) Internet and social media strategy in sports marketing. In
, 23rd European Conference on Information Systems, ECIS 2015.
Karimi, S, Papamichail, KN,
Holland, CP (2014)
Purchase Decision Processes in the Internet Age. In
, Lecture Notes in Business Information Processing, pp.57-66, ISBN: 9783319113630. DOI:
10.1007/978-3-319-11364-7_6.
Holland, CP and Mandry, GD (2013)
Online search and buying behaviour in consumer markets. In
, Proceedings of the Annual Hawaii International Conference on System Sciences, pp.2918-2927, ISBN: 9780769548920. DOI:
10.1109/HICSS.2013.428.
Blackman, ID,
Holland, CP, Westcott, T (2011)
The evolution of motorola's global financial supply chain strategy. In
, Proceedings of the Annual Hawaii International Conference on System Sciences,ISBN: 9780769542829. DOI:
10.1109/HICSS.2011.413.
Karimi, S, Nadia Papamichail, K,
Holland, C (2010) Amodel of internet shopper behavior, a cross sector analysis. In
, ICIS 2010 Proceedings - Thirty First International Conference on Information Systems,ISBN: 9780615418988.
Snowdon, RA, Warboys, BC, Greenwood, RM,
Holland, CP, Kawalek, PJ, Shaw, DR (2007)
On the architecture and form of flexible process support. In
, Software Process: Improvement and Practice, pp.21-34, DOI:
10.1002/spip.307.
Holland, CP and Ribbers, P (2006)
Introduction to the IS in global business mini-track. In
, Proceedings of the Annual Hawaii International Conference on System Sciences, p.185, ISBN: 9780769525075. DOI:
10.1109/HICSS.2006.317.
Shaw, DR, Snowdon, B,
Holland, CP, Kawalek, P, Warboys, B (2004)
The Viable Systems Model Applied to a Smart Network: The Case of the UK Electricity Market. In
, Journal of Information Technology, pp.270-280, DOI:
10.1057/palgrave.jit.2000028.
Holland, CP, Shaw, DR, Westwood, JB, Harris, I (2004)
Marketing Translation Services Internationally: Exploiting it to Achieve a Smart Network. In
, Journal of Information Technology, pp.254-260, DOI:
10.1057/palgrave.jit.2000025.
Ribbers, P and
Holland, C (2003)
Introduction to information systems in global business. In
, Proceedings of the 36th Annual Hawaii International Conference on System Sciences, HICSS 2003, p.237, ISBN: 9780769518749. DOI:
10.1109/HICSS.2003.1174614.
Holland, CP (2002)
Competition and strategy in electronic marketplaces. In
, Proceedings of the Annual Hawaii International Conference on System Sciences, pp.3094-3103, ISBN: 0769514359. DOI:
10.1109/HICSS.2002.994306.
Holland, C and Ribbers, PM (2002)
Introduction to the minitrack is in global business. In
, Proceedings of the Annual Hawaii International Conference on System Sciences, p.2935, ISBN: 0769514359. DOI:
10.1109/HICSS.2002.994301.
Kelly, S,
Holland, C, Light, B (1999)
Enterprise resource planning: A business approach to systems development. In
, ASSOCIATION FOR INFORMATION SYSTEMS - PROCEEDINGS OF THE FIFTH AMERICAS CONFERENCE ON INFORMATION SYSTEMS (AMCIS 1999), pp.785-787.
Holland, CP and Light, B (1999) Global enterprise resource planning implementation. In
, Proceedings of the Hawaii International Conference on System Sciences, p.244.
Gibson, N,
Holland, CP, Light, B (1999) Enterprise resource planning: A business approach to systems development. In
, Proceedings of the Hawaii International Conference on System Sciences, p.260.
Lockett, A, Blackman, ID,
Holland, C, Naude, P (1999) Using the WWW as a medium for marketing research in financial services: The case of Xenon Laboratories. In
, Proceedings of the Hawaii International Conference on System Sciences, p.162.
Holland, CP (1999) Introduction to the minitrack on information systems in global business. In
, Proceedings of the Hawaii International Conference on System Sciences, pp.241-242.
Holland, CP and Light, B (1999)
Generic information systems design strategies. In
, ASSOCIATION FOR INFORMATION SYSTEMS - PROCEEDINGS OF THE FIFTH AMERICAS CONFERENCE ON INFORMATION SYSTEMS (AMCIS 1999), pp.396-398.
Kawalek, P,
Holland, C, Light, B (1999) Beyond enterprise resource planning projects: innovative strategies for competitive advantage. In
7th European Conference on Information Systems, Copenhagen.
Holland, CP and Lockett, AG (1998) Business trust and the formation of virtual organizations. In
, Proceedings of the Hawaii International Conference on System Sciences, pp.602-610.
Holland, CP and Chismar, WG (1998) Introduction to the minitrack on information systems in global business. In
, Proceedings of the Hawaii International Conference on System Sciences, pp.560-561.
Light, B,
Holland, C, Gibson, N (1998)
The influence of legacy information systems on business process change strategies. In
, ASSOCIATION FOR INFORMATION SYSTEMS PROCEEDINGS OF THE AMERICAS CONFERENCE ON INFORMATION SYSTEMS, pp.527-529.
Holland, CP, Lockett, AG, Blackman, ID (1997) Impact of globalization and information technology on the strategy and profitability of the banking industry. In
, Proceedings of the Hawaii International Conference on System Sciences, pp.418-427.
Chismar, WG,
Holland, CP, Lockett, G (1996)
Introduction to the Minitrack on Information Systems in Global Business. In
, Proceedings of the Annual Hawaii International Conference on System Sciences, p.417, ISBN: 0818673249. DOI:
10.1109/HICSS.1996.495364.
Holland, CP and Lockett, AG (1996)
Strategy and structure of international funds transfer systems. In
, Proceedings of the Annual Hawaii International Conference on System Sciences, pp.430-439, ISBN: 0818673249. DOI:
10.1109/HICSS.1996.495366.
Holland, CP and Lockett, G (1994) Strategic choice and inter-organisational information systems. In
, Proceedings of the Hawaii International Conference on System Sciences, pp.405-415, ISBN: 9780818650802.
Holland, C, Lockett, G, Richard, JM, Blackman, I (1993)
Motorola cash management: The evolution of a global system. In
, Proceedings of the Annual Hawaii International Conference on System Sciences, pp.450-459, ISBN: 0818632305. DOI:
10.1109/HICSS.1993.284220.
