Journal Articles
England, R and
Pino, M (2024)
Handling complainable matters in palliative care interactions,
Discourse Studies, ISSN: 1461-4456. DOI:
10.1177/14614456241284509.
Pino, M, Land, V, Hoey, E (2024)
Moving towards (and away from) possible discussions about dying: emergent outcomes of companions’ actions in hospice consultations,
Social Interaction. Video-Based Studies of Human Sociality, 7(3), ISSN: 2446-3620. DOI:
10.7146/si.v7i3.144611.
Pino, M and Edmonds, DM (2024)
Misgendering, cisgenderism and the reproduction of the gender order in social interaction,
Sociology, ISSN: 0038-0385. DOI:
10.1177/00380385241237194.
Lehtinen, M and
Pino, M (2023)
How to respond when patients invoke a diagnosis for themselves: Evidence from a nurse’s response practices in personality disorder interviews,
Research on Language and Social Interaction, 56(3), pp.231-249, ISSN: 0835-1813. DOI:
10.1080/08351813.2023.2235958.
Hoey, EM and
Pino, M (2023)
Procedural detailing: a patient’s practice for normalizing routine behaviors,
Health Communication, 39(7), pp.1285-1297, ISSN: 1041-0236. DOI:
10.1080/10410236.2023.2211364.
Pino, M and Jenkins, L (2023)
Inviting the patient to talk about a conversation they had with another healthcare practitioner: a way of promoting discussion about disease progression and end of life in palliative care interactions,
Health Communication, 39(4), pp.778-792, ISSN: 1041-0236. DOI:
10.1080/10410236.2023.2185579.
Edmonds, D and
Pino, M (2023)
Designedly intentional misgendering in social interaction: A conversation analytic account,
Feminism and Psychology, 33(4), pp.668-691, ISSN: 0959-3535. DOI:
10.1177/09593535221141550.
Parry, R, Whittaker, B,
Pino, M, Jenkins, L, Worthington, E, Faull, C (2022)
RealTalk evidence-based communication training resources: development of conversation analysis-based materials to support training in end-of-life-related health and social care conversations,
BMC Medical Education, 22, 637, ISSN: 1472-6920. DOI:
10.1186/s12909-022-03641-y.
Pino, M (2022)
Hurting and blaming: Two components in the action formation of complaints about absent parties,
Research on Language and Social Interaction, 55(3), pp.260-278, ISSN: 0835-1813. DOI:
10.1080/08351813.2022.2101298.
Pino, M and Land, V (2022)
How companions speak on patients’ behalf without undermining their autonomy: Findings from a conversation analytic study of palliative care consultations,
Sociology of Health and Illness, 44(2), pp.395-415, ISSN: 0141-9889. DOI:
10.1111/1467-9566.13427.
Pino, M, Fatigante, M, Alby, F, Zucchermaglio, C (2021)
Two sources of miscommunication in oncology consultations: An observational study using conversation analysis,
Applied Linguistics, 43(2), pp.249-270, ISSN: 0142-6001. DOI:
10.1093/applin/amab036.
Ekberg, S, Parry, R, Land, V, Ekberg, K,
Pino, M, Antaki, C, Jenkins, L, Whittaker, B (2021)
Communicating with patients and families about illness progression and end of life: a review of studies using direct observation of clinical practice,
BMC Palliative Care, 20, 186, ISSN: 1472-684X. DOI:
10.1186/s12904-021-00876-2.
Jenkins, L, Parry, R,
Pino, M (2021)
Providing opportunities for patients to say more about their pain without overtly asking: a conversation analysis of doctors repeating patient answers in palliative care pain assessment,
Applied Linguistics, 42(5), pp.990-1013, ISSN: 0142-6001. DOI:
10.1093/applin/amaa062.
Clift, R and
Pino, M (2020)
Turning the tables: objecting to conduct in conflict talk,
Research on Language and Social Interaction, 53(4), pp.463-480, ISSN: 0835-1813. DOI:
10.1080/08351813.2020.1826765.
Pino, M, Doehring, A, Parry, R (2020)
Practitioners’ dilemmas and strategies in decision-making conversations where patients and companions take divergent positions on a healthcare measure: an observational study using conversation analysis,
Health Communication, 36(14), pp.2010-2021, ISSN: 1041-0236. DOI:
10.1080/10410236.2020.1813952.
Pino, M (2020)
Challenging generalisations: Leveraging the power of individuality in support group interactions,
Language in Society, 50(5), pp.695-722, ISSN: 0047-4045. DOI:
10.1017/S0047404520000603.
Burdett, M,
Pino, M, Moghaddam, N, Schroder, T (2019)
“It sounds silly now but it was important then”: supporting the significance of a personal experience in psychotherapy,
Journal of Pragmatics, 148, pp.12-25, ISSN: 0378-2166. DOI:
10.1016/j.pragma.2019.05.007.
Pino, M and Parry, R (2019)
Talking about death and dying: Findings and insights from five conversation analytic studies (Editorial),
Patient Education and Counseling, 102(2), pp.185-187, ISSN: 0738-3991. DOI:
10.1016/j.pec.2019.01.011.
Land, V, Parry, R,
Pino, M, Jenkins, L, Feathers, L, Faull, C (2018)
Addressing possible problems with patients’ expectations, plans and decisions for the future: one strategy used by experienced clinicians in advance care planning conversations,
Patient Education and Counseling, ISSN: 0738-3991. DOI:
10.1016/j.pec.2018.11.008.
Pino, M (2018)
Invoking the complainer's past transgressions: a practice for undermining complaints in therapeutic community meetings,
Research on Language and Social Interaction, 51(2), pp.194-211, ISSN: 0835-1813. DOI:
10.1080/08351813.2018.1449453.
Pino, M and Parry, R (2018)
How and when do patients request life-expectancy estimates? Evidence from hospice medical consultations and insights for practice,
Patient Education and Counseling, 102(2, February 2019), pp.223-237, ISSN: 0738-3991. DOI:
10.1016/j.pec.2018.03.026.
Pino, M (2017)
I-challenges: influencing others’ perspectives by mentioning personal experiences in therapeutic community group meetings,
Social Psychology Quarterly, 80(3), pp.217-242, ISSN: 0190-2725. DOI:
10.1177/0190272517706048.
Pino, M, Parry, R, Feathers, L, Faull, C (2017)
Is it acceptable to video-record palliative care consultations for research and training purposes? A qualitative interview study exploring the views of hospice patients, carers and clinical staff,
Palliative Medicine, ISSN: 1477-030X. DOI:
10.1177/0269216317696419.
Pino, M (2016)
Delivering criticism through anecdotes in interaction,
Discourse Studies: an interdisciplinary journal for the study of text and talk, 18(6), pp.695-715, ISSN: 1461-7080. DOI:
10.1177/1461445616668069.
Pino, M, Pozzuoli, L, Riccioni, I, Castellarin, V (2016)
“Oh” + apology + solution: a practice for managing the concomitant presence of a possible offense and a problem-to-be-solved,
Discourse Processes, 53(1/2), pp.47-62, ISSN: 0163-853X. DOI:
10.1080/0163853X.2015.1056692.
Fasulo, A and
Pino, M (2016)
Editorial of the special section: Sharing knowledge and shaping identities in healthcare interactions,
Patient Education and Counseling, 99(6), pp.875-877, ISSN: 1873-5134. DOI:
10.1016/j.pec.2016.04.008.
Pino, M (2016)
Knowledge displays: soliciting clients to fill knowledge gaps and to reconcile knowledge discrepancies in therapeutic interaction,
Patient Education and Counseling, 99(6), pp.897-904, ISSN: 1873-5134. DOI:
10.1016/j.pec.2015.10.006.
Parry, R,
Pino, M, Faull, C, Feathers, L (2016)
Acceptability and design of video-based research on healthcare communication: evidence and recommendations,
Patient Education and Counseling, ISSN: 0738-3991. DOI:
10.1016/j.pec.2016.03.013.
Pino, M, Parry, R, Land, V, Faull, C, Feathers, L, Seymour, J (2016)
Engaging terminally ill patients in end of life talk: how experienced palliative medicine doctors navigate the dilemma of promoting discussions about dying,
PLoS One, 11(5), ISSN: 1932-6203. DOI:
10.1371/journal.pone.0156174.
Mortari, L and
Pino, M (2014)
Conversational pursuit of medication compliance in a Therapeutic Community for persons diagnosed with mental disorders,
Disability and Rehabilitation, 36(17), pp.1419-1430, ISSN: 1464-5165. DOI:
10.3109/09638288.2013.834987.
Pino, M and Mortari, L (2014)
Beyond neutrality: professionals’ responses to clients’ indirect complaints in a Therapeutic Community for people with a diagnosis of mental illness,
Communication & Medicine, 10(3), ISSN: 1612-1783. DOI:
10.1558/cam.v10i3.213.
Pino, M and Mortari, L (2014)
The inclusion of students with dyslexia in higher education: a systematic review using narrative synthesis,
Dyslexia, 20(4), pp.346-369, ISSN: 1076-9242. DOI:
10.1002/dys.1484.
Pino, M and Mortari, L (2012)
Problem formulation in mental health residential treatment: a single case analysis,
Ricerche di Pedagogia e Didattica – Journal of Theories and Research in Education, 7(1), pp.73-96, ISSN: 1970-2221. DOI:
10.6092/issn.1970-2221/2591.
