Journal Articles

Niculaescu, C-E, Sassoon, IK, Landa-Avila, C, Colak, O, Jun, GT, Balatsoukas, P (2023) Individual factors influencing the public’s perceptions about the importance of COVID-19 immunity certificates in the United Kingdom: cross-sectional web-based questionnaire survey, JMIR Formative Research, 7, e37139, DOI: 10.2196/37139.

Landa-Avila, C (2023) The good, the bad and the ugly: Reflections on obtaining a PhD in Healthcare Systems Design amid the COVID-19 pandemic, Design for Health, 7(1), pp.82-92, ISSN: 2473-5132. DOI: 10.1080/24735132.2023.2184045.

Niculaescu, CE, Sassoon, I, Landa-Avila, C, Colak, O, Jun, GT, Balatsoukas, P (2022) Why ‘one size fits all’ is not enough when designing COVID-19 immunity certificates for domestic use: a UK-wide cross-sectional online survey, BMJ Open, 12(4), e058317, DOI: 10.1136/bmjopen-2021-058317.

Niculaescu, C-E, Sassoon, IK, Landa-Avila, IC, Colak, O, Jun, GT, Balatsoukas, P (2021) Individual factors influencing public’s perceptions about the importance of COVID-19 immunity certificates: a cross-sectional online questionnaire survey in the UK, DOI: 10.1101/2021.11.12.21266256.

Aceves-González, C, Landa-Avila, C, Carvalho, F, Ortega-Ruiz, BA, Jun, GT (2021) Ergonomía en los sistemas de salud de América Latina: Revisión sistemática de la situación actual, necesidades y desafíos futuros, Ergonomía, Investigación y Desarrollo, 3(2), pp.10-27, DOI: 10.29393/eid3-11escg50011.

Aceves-Gonzalez, C and Landa-Avila, C (2021) Ergonomía y sistemas de salud en América Latina: En búsqueda del bienestar del personal de salud y la seguridad del paciente, Ergonomía, Investigación y Desarrollo, 3(2), pp.7-9, ISSN: 2452-4859.

Landa-Avila, C, Escobar-Tello, C, Jun, GT, Cain, R (2021) Multiple outcome interactions in healthcare systems: a participatory outcome mapping approach, Ergonomics, 65(3), pp.362-383, ISSN: 0014-0139. DOI: 10.1080/00140139.2021.1961018.

Chávez, FC, Chaurand, RA, Ávila, ICL (2015) Effect of Subjective Evaluation Factors on the Buying Decision of Residential Furniture, Procedia Manufacturing, 3, pp.6467-6474, ISSN: 2351-9789. DOI: 10.1016/j.promfg.2015.07.928.

Chávez, FC, Chaurand, RA, Ávila, ICL (2015) Effect of Subjective Evaluation Factors on the Buying Decision of Residential Furniture, Procedia Manufacturing, 3, pp.6467-6474, ISSN: 2351-9789. DOI: 10.1016/j.promfg.2015.07.928.

Niculaescu, C-E, Sassoon, IK, Landa-Avila, IC, Colak, O, Jun, GT, Balatsoukas, P (Accepted for publication) Individual factors influencing public’s perceptions about the importance of COVID-19 immunity certificates: a cross-sectional online questionnaire survey in the UK, DOI: 10.1101/2021.11.12.21266256.

Conferences

Landa-Avila, C, Gómez, SB, Celik, S, Vink, J, Sweeting, B (2022) Rethinking design for a complex world: the systems track. In Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sádaba, J, Lloyd, P (ed) DRS2022: Bilbao; Proceedings of DRS, Bilbao, Spain. DOI: 10.21606/drs.2022.1056.

Landa-Avila, C, Jun, GT, Sassoon, I, Colak, O, Niculaescu, C-E, Harvey, T, Balatsoukas, P (2021) COVID-19 immunity certificates as complex systems: applying systems approaches to explore needs, risks, and unintended consequences. In Relating Systems Thinking and Design Symposium (RSD10); Proceedings of Relating Systems Thinking and Design (RSD10) 2021 Symposium, Delft, The Netherlands.

Landa-Avila, C, Escobar-Tello, C, Jun, GT, Cain, R (2020) A holistic outcome-based approach to co-create healthcare systems. In Boess, S, Cheung, M, Cain, R (ed) DRS 2020 International Conference: Synergy; DRS 2020 International Conference: Co-Creation Proceedings, Brisbane, Australia [Online], pp.1366-1391, ISBN: 9781912294398. DOI: 10.21606/drs.2020.127.

Landa-Avila, C, Jun, GT, Escobar-Tello, M, Cain, R (2020) Holistic outcome-driven approach: How do patients and providers prioritise healthcare outcomes?. In R, C and D, G (ed) Ergonomics & Human Factors 2020; Ergonomics & Human Factors 2020 proceedings, Stratford-upon-Avon.

Landa-Avila, C (2019) A holistic outcome-based approach to design healthcare systems. In DRS LearnXdesign 2019 5th International Conference for Design Education Researchers, Ankara, Turkey. DOI: 10.21606/learnxdesign2019.19148.

Landa-Avila, C, Jun, GT, Cain, R, Escobar-Tello, MC (2019) Holistic outcome-based visualisations for defining the purpose of healthcare system. In Relating Systems Thinking and Design (RSD7), Turin, Italy.

Landa-Avila, IC and Aceves-Gonzalez, C (2019) Inclusive Human-Centered Design: Experiences and Challenges to Teaching Design Engineering Students. In , pp.1558-1570, ISBN: 9783319960708. DOI: 10.1007/978-3-319-96071-5_160.

Avila-Chaurand, R, Prado-León, L, González-Muñoz, E, Landa-Avila, IC, Valenzuela-Gómez, S (2019) Experiences in the Development and Implementation of an Academic Master Degree in Ergonomics in Mexico. In , pp.678-692, ISBN: 9783319960791. DOI: 10.1007/978-3-319-96080-7_82.

Rossa-Sierra, A, Landa-Ávila, IC, Jiménez-López, O (2019) Design of a low-cost wheelchair for open-source platform: First phase. In , Advances in Intelligent Systems and Computing, pp.269-277, ISBN: 9783319946214. DOI: 10.1007/978-3-319-94622-1_26.

Avila-Chaurand, R, Prado-León, L, González-Muñoz, E, Landa-Avila, IC, Valenzuela-Gómez, S (2019) Experiences in the Development and Implementation of an Academic Master Degree in Ergonomics in Mexico. In , pp.678-692, ISBN: 9783319960791. DOI: 10.1007/978-3-319-96080-7_82.

Landa-Avila, IC and Aceves-Gonzalez, C (2019) Inclusive Human-Centered Design: Experiences and Challenges to Teaching Design Engineering Students. In , pp.1558-1570, ISBN: 9783319960708. DOI: 10.1007/978-3-319-96071-5_160.

Rossa-Sierra, A, Landa-Ávila, IC, Jiménez-López, O (2019) Design of a low-cost wheelchair for open-source platform: First phase. In , Advances in Intelligent Systems and Computing, pp.269-277, ISBN: 9783319946214. DOI: 10.1007/978-3-319-94622-1_26.

Aceves-González, C, Galindo-Estupiñan, ZT, Landa-Avila, IC, Díaz-Gutiérrez, C, Prado-Jiménez, SD (2018) Usability assessment of a portable corneal topography device. In Conference on Applied Human Factors and Ergonomics, Advances in Intelligent Systems and Computing, Orlando, Florida, USA, pp.639-650, ISBN: 9783319949468. DOI: 10.1007/978-3-319-94947-5_64.

Manzano-Hernandez, P, Vidana-Zavala, D, Landa-Avila, IC, Aceves-Gonzalez, C (2018) Design Requirements to Enhance the Postural Control in Patients with Severe Spastic Quadriplegia. In , pp.796-806, ISBN: 9783319605814. DOI: 10.1007/978-3-319-60582-1_80.

Manzano-Hernandez, P, Vidana-Zavala, D, Landa-Avila, IC, Aceves-Gonzalez, C (2018) Design Requirements to Enhance the Postural Control in Patients with Severe Spastic Quadriplegia. In , pp.796-806, ISBN: 9783319605814. DOI: 10.1007/978-3-319-60582-1_80.

Landa-Avila, IC and Cruz, M-L (2017) Engagement in a Virtual Reality Game with Gesture Hand Interface. An Empirical Evaluation of User Engagement Scale (UES). In , pp.414-427, ISBN: 9783319586366. DOI: 10.1007/978-3-319-58637-3_33.

Landa-Avila, IC and Cruz, M-L (2017) Engagement in a Virtual Reality Game with Gesture Hand Interface. An Empirical Evaluation of User Engagement Scale (UES). In , pp.414-427, ISBN: 9783319586366. DOI: 10.1007/978-3-319-58637-3_33.

Landa Ávila, IC and Prado León, LR (2014) Relationship between Elements of the Usability and Emotions Reported after Use: A Mexican Case. In , pp.285-295, ISBN: 9783319076676. DOI: 10.1007/978-3-319-07668-3_28.

Landa Ávila, IC and Prado León, LR (2014) Relationship between Elements of the Usability and Emotions Reported after Use: A Mexican Case. In , pp.285-295, ISBN: 9783319076676. DOI: 10.1007/978-3-319-07668-3_28.

Books

Tsekleves, E, Cortes, C, Montalván Lume, JG, de Souza Libânio, C, Landa-Avila, IC, Soto Hormazabal, M (ed) (2023) The little book of Design for Health in Latin America, Imagination Lancaster, ISBN: 978-1-86220-400-3.

Internet Publications

Lee-Smith, M and Landa-Avila, C (Accepted for publication) DesRes 2020. Loughborough Design Research Conference.

Landa-Avila, C and Lee-Smith, M (Accepted for publication) DesRes 2019. Loughborough Design Research Conference.

Landa-Avila, C, Jun, GT, Escobar-Tello, C, Cain, R (Accepted for publication) Mapping healthcare systems: negotiating multiple outcomes (Handbook).

Boehnert, J, Mair, S, Landa-Avila, C (Accepted for publication) Powering Productivity— Mapping Method Report.

Posters

Landa-Avila, C, Jun, GT, Cain, R, Escobar-Tello, MC (2019) How patients and providers visualise healthcare? A network analysis approach to map outcome interactions, Relating Systems Thinking and Design (RSD8).

Landa-Avila, C (Accepted for publication) Can we see what you think? Advancing qualitative research methods through systems visualisations.

Landa-Avila, C (Accepted for publication) Holistic outcome-based approach towards meaningful healthcare systems design.

Landa-Avila, C, Colak, O, Harvey, T, Sassoon, I, Jun, GT, Balatsoukas, P (Accepted for publication) Immunity passports knowledge map (version one).

Landa-Avila, C, Colak, O, Niculaescu, C, Harvey, T, Jun, GT, Sassoon, I, Balatsoukas, P (Accepted for publication) Mapping COVID-19 Health Certificates as a Complex System (version 1.1).

Reports

Boehnert, J, Mair, S, Landa-Avila, C (2019) Powering Productivity— Mapping Method Report, ESRC.

Landa-Avila, C, Colak, O, Niculaescu, C, Harvey, T, Jun, GT, Sassoon, I, Balatsoukas, P (Accepted for publication) Journey maps for designing immunity certification services in the context of the COVID-19 pandemic.

Niculaescu, C, Sassoon, I, Landa-Avila, C, Colak, O, Jun, GT, Balatsoukas, P (Accepted for publication) Exploring the public’s perceptions of the process of using COVID-19 immunity certificates.

Colak, O, Landa-Avila, C, Niculaescu, C, Harvey, T, Sassoon, I, Jun, GT, Balatsoukas, P (Accepted for publication) Designing COVID-19 Immunity Certificates: Interviews with Service Providers.

Landa-Avila, C, Colak, O, Niculaescu, C, Harvey, T, Jun, GT, Sassoon, I, Balatsoukas, P (Accepted for publication) Journey maps for designing immunity certification services in the context of the COVID-19 pandemic.

Colak, O, Landa-Avila, C, Niculaescu, C, Harvey, T, Sassoon, I, Jun, GT, Balatsoukas, P (Accepted for publication) Designing COVID-19 Immunity Certificates: Air Transport Service Blueprint.

Colak, O, Landa-Avila, C, Niculaescu, C, Harvey, T, Sassoon, I, Jun, GT, Balatsoukas, P (Accepted for publication) Designing COVID-19 Immunity Certificates: Integrated Service Blueprint.

Thesis/Dissertation

Landa-Avila, C (2022) Healthcare systems design: A participatory outcome-based approach for multistakeholder negotiation.

Presentations

Landa-Avila, C, Escobar-Tello, C, Jun, GT, Cain, R, Clark, N (2021) Design strategies for holistic outcome-driven healthcare service development.

Landa-Avila, C, Jun, GT, Cain, R, Escobar-Tello, C (2018) Holistic outcome-based approach towards sustainable healthcare: aligning the system purpose through system visualisation.

Datasets

Niculaescu, C, Landa-Avila, C, Colak, O, Sassoon, I, Jun, GT, Balatsoukas, P (2022) Exploring public's perceptions of the process of using COVID-19 immunity certificates, DOI: 10.17028/rd.lboro.19351976.

Media

Landa-Avila, C, Sung, KJ, Niculaescu, C, Colak, O, Harvey, T, Jun, GT, Sassoon, I, Balatsoukas, P (2021) How might we design COVID-19 certificates for use in nightclubs?.

Landa-Avila, C, Sung, KJ, Niculaescu, C, Colak, O, Harvey, T, Jun, GT, Sassoon, I, Balatsoukas, P (2021) How might we design COVID-19 certificates for indoor events?.

Landa-Avila, C, Sassoon, I, Niculaescu, C, Colak, O, Jun, GT, Harvey, T, Balatsoukas, P (2021) How might we design COVID-19 certificates to mitigate unintended consequences and maximise benefits for the future of sporting events?.

Landa-Avila, C, Sassoon, I, Jun, GT, Niculaescu, C, Colak, O, Harvey, T, Balatsoukas, P (2021) Navigating the immunity passport knowledge map (v1).

Landa-Avila, C, Escobar-Tello, C, Jun, GT, Cain, R (2020) A holistic outcome-based approach to co-create healthcare systems (DRS2020 Presentation).

Other

Landa-Avila, C, Sung, J, Niculaescu, C, Colak, O, Harvey, T, Jun, GT, Sassoon, I, Balatsoukas, P (Accepted for publication) How might we design COVID-19 certificates for use in nightclubs?, This video was presented to participants in a participatory design workshop investigating how immunity certificates should be designed to facilitate access to nightclubs. The purpose of creating this video was to facilitate a shared understanding about the phenomenon under investigation to the people who participated in the workshop, as well as to communicate the key concerns and dilemmas and stimulate a discussion and brainstorming of ideas..

Landa-Avila, C, Sung, J, Niculaescu, C, Colak, O, Harvey, T, Jun, GT, Sassoon, I, Balatsoukas, P (Accepted for publication) How might we design COVID-19 certificates for indoor events?, This video was presented to participants in a participatory design workshop investigating how immunity certificates should be designed to facilitate access to indoor events, using the visit to a theatre as an example. The purpose of creating this video was to facilitate a shared understanding about the phenomenon under investigation to the people who participated in the workshop, as well as to communicate the key concerns and dilemmas and stimulate a discussion and brainstorming of ideas..

Landa-Avila, C, Sassoon, I, Jun, GT, Niculaescu, C, Colak, O, Harvey, T, Balatsoukas, P (Accepted for publication) Navigating the immunity passport knowledge map (v1), This video supports the understanding of the immunity knowledge map. Presents the initial understanding of immunity based on the literature review..

Landa-Avila, C, Sassoon, I, Niculaescu, C, Colak, O, Jun, GT, Harvey, T, Balatsoukas, P (Accepted for publication) How might we design COVID-19 certificates to mitigate unintended consequences and maximise benefits for the future of sporting events?, This video was presented to participants in a participatory design workshop investigating how immunity certificates should be designed to facilitate access to large outdoor events, using a sports event as an example. The purpose of creating this video was to facilitate a shared understanding about the phenomenon under investigation to the people who participated in the workshop, as well as to communicate the key concerns and dilemmas and stimulate a discussion and brainstorming of ideas..

Landa-Avila, C, Escobar-Tello, C, Jun, GT, Cain, R (Accepted for publication) A holistic outcome-based approach to co-create healthcare systems (DRS2020 Presentation), Presentation of the paper presented at the DRS2020 Conference (12th August 2020). P14 Session: Co-creation/Global Health SIG. DOI: 10.21606/drs.2020.127 To read the full paper: https://hdl.handle.net/2134/12792128 To watch this video online: https://youtu.be/8_-JvbSyQq4.

Niculaescu, C-E, Sassoon, IK, Landa-Avila, IC, Colak, O, Jun, GT, Balatsoukas, P (Accepted for publication) Why “one size fits all” is not enough when designing COVID-19 immunity certificates for domestic use: a UK wide cross-sectional online survey, AbstractObjectivesThe present study explored public’s willingness to use COVID-19 immunity certificates across six different domestic scenarios.DesignCross-sectional online survey.SettingUK representative survey conducted on the 3rd of August 2021.Participants534 UK residents over 18 years old.InterventionsParticipants replied to the same set of questions.Primary and secondary outcome measuresThe primary outcome measure was willingness to use immunity certificates across three different domestic settings (1. Visiting the GP for a non-urgent health issue, 2. Dining in a restaurant, and 3. Attending a performance in a theatre). For each setting two options, one prioritising convenience (option A) and the other privacy (option B), were offered. Our secondary outcome measures were computed indices from items adapted from the Health Belief Model; Attitudes towards sharing immunity status with service providers; Prior to COVID-19 lifestyle. In addition, we recorded data about respondents’ socio-demographic characteristics.ResultsRespondents were more willing to use immunity certificates that prioritised convenience, rather than privacy, when visiting their GP (92%). However, privacy was more favorable (84%) in the other two settings (dining in a restaurant and going to a theatre) compared to convenience (39%). Personal beliefs about COVID-19 and immunity certificates were associated with variations in willingness to use these across all scenarios. No variations were observed across socio-demographics and lifestyle.ConclusionsThe findings of this survey suggest that there is not one size fits all solution for designing immunity certificates. Immunity certificates are complex socio-technical systems, any attempt to implement these for domestic use should be tailored to different settings and user needs. The design of certification services requires a more evidence-based approach and further research is needed to understand how different settings, design elements (like convenience or privacy) and personal beliefs about the pandemic should inform their design.Strengths and limitations of this studyThis study presents unique knowledge about the public’s willingness to use immunity certificates for domestic purposes where there is very little published research at the moment.The study reports knowledge about the interaction between individual characteristics, domestic settings, and types of immunity certificate design on willingness to use these certificates.UK nationally representative sample for age, gender, and ethnic background, but limited to people who have the means and capacity to use digital technologies (survey administered using Prolific.co).We present evidence-based recommendations for Public Health services and policy makers about the use of immunity certificates in different domestic settings.Since, as to the writing of this paper, COVID-19 certification has not been mandated in the UK, the scenarios used in the survey were hypothetical.. DOI: 10.1101/2021.10.12.21264898.

Boehnert, J, Mair, S, Landa-Avila, C (Accepted for publication) Powering Productivity— Mapping Method Report, Mapping the evidence base on productivity, energy and wellbeing This project used a combination of conventional literature reviewing and participatory systems mapping techniques to map the evidence base on the links between energy and productivity, and productivity and wellbeing. Workshops brought together experts from policy and academic communities. At these workshops, participants used systems oriented design techniques to visualise key relationships and tensions in our understanding of productivity. The outputs from the workshop were used to guide literature reviews and innovative visualisations..

Landa-Avila, C, Jun, GT, Escobar-Tello, C, Cain, R (Accepted for publication) Mapping healthcare systems: negotiating multiple outcomes (Handbook), Participants’ handbook used during the third study. Healthcare systems are dealing with an increasing diversity of needs from different stakeholders. These multiple needs trigger different outcomes that need to be addressed. This workshop will implement a visual method that allows participants to discuss/negotiate their views and map a shared vision that integrates their multiple outcomes, values and trade-offs..

Landa-Avila, C, Colak, O, Niculaescu, C, Harvey, T, Jun, GT, Sassoon, I, Balatsoukas, P (Accepted for publication) Mapping COVID-19 Health Certificates as a Complex System (version 1.1), This map presents the COVID-19 health certificate as a complex system. This map is based on the results from the first study (focus group) of the IMMUNE research project. More information about the project: https://immunitypassportsdesign.org/.

Landa-Avila, C, Colak, O, Harvey, T, Sassoon, I, Jun, GT, Balatsoukas, P (Accepted for publication) Immunity passports knowledge map (version one), Knowledge map about the current understanding of immunity passports. This visualisation is part of the IMMUNE project funded by the AHRC/UKRI COVID-19 Rapid Response..

Landa-Avila, C, Escobar-Tello, C, Jun, GT, Cain, R, Clark, N (Accepted for publication) Design strategies for holistic outcome-driven healthcare service development, Initial presentation from the workshop conducted at the DRS2018 conference. Aims of the session: To explore how systems visualisations based in healthcare outcomes could trigger systems design approaches..