Journal Articles
Baek, JS,
Jun, GT, Lee, J, Jo, E, Kim, HK (2024)
Unleashing the potential of AcciMap in identifying and anticipating systemic failures: a case study of child abuse prevention through design,
She Ji: The Journal of Design, Economics, and Innovation, 9(4), pp.458-488, ISSN: 2405-8726. DOI:
10.1016/j.sheji.2024.01.001.
Niculaescu, C-E, Sassoon, IK, Landa-Avila, C, Colak, O,
Jun, GT, Balatsoukas, P (2023)
Individual factors influencing the public’s perceptions about the importance of COVID-19 immunity certificates in the United Kingdom: cross-sectional web-based questionnaire survey,
JMIR Formative Research, 7, e37139, DOI:
10.2196/37139.
Mann, C,
Jun, GT, Tyrer, F, Kiani, R, Lewin, G, Gangadharan, SK (2022)
A scoping review of clusters of multiple long-term conditions in people with intellectual disabilities and factors impacting on outcomes for this patient group,
Journal of Intellectual Disabilities, 27(4), pp.1045-1061, ISSN: 1744-6295. DOI:
10.1177/17446295221107275.
Niculaescu, CE, Sassoon, I, Landa-Avila, C, Colak, O,
Jun, GT, Balatsoukas, P (2022)
Why ‘one size fits all’ is not enough when designing COVID-19 immunity certificates for domestic use: a UK-wide cross-sectional online survey,
BMJ Open, 12(4), e058317, DOI:
10.1136/bmjopen-2021-058317.
Niculaescu, C-E, Sassoon, IK, Landa-Avila, IC, Colak, O,
Jun, GT, Balatsoukas, P (2021)
Individual factors influencing public’s perceptions about the importance of COVID-19 immunity certificates: a cross-sectional online questionnaire survey in the UK, DOI:
10.1101/2021.11.12.21266256.
Wheway, JL and
Jun, GT (2021)
Adopting System Models for Multiple Incident Analysis: Utility and Usability,
International Journal for Quality in Health Care, ISSN: 1353-4505. DOI:
10.1093/intqhc/mzab135.
Aceves-González, C, Landa-Avila, C, Carvalho, F, Ortega-Ruiz, BA,
Jun, GT (2021)
Ergonomía en los sistemas de salud de América Latina: Revisión sistemática de la situación actual, necesidades y desafíos futuros,
Ergonomía, Investigación y Desarrollo, 3, pp.10-27, DOI:
10.29393/eid3-11escg50011.
Landa-Avila, C, Escobar-Tello, C,
Jun, GT, Cain, R (2021)
Multiple outcome interactions in healthcare systems: a participatory outcome mapping approach,
Ergonomics, 65(3), pp.362-383, ISSN: 0014-0139. DOI:
10.1080/00140139.2021.1961018.
Filho, APG, Waterson, P,
Jun, GT (2021)
Improving accident analysis in construction – Development of a contributing factor classification framework and evaluation of its validity and reliability,
Safety Science, 140, 105303, ISSN: 0925-7535. DOI:
10.1016/j.ssci.2021.105303.
Hamer, R, Waterson, P, Jun, GT (Accepted for publication) Human factors and nuclear safety since 1970 – A critical review of the past, present and future, Safety Science, 133, pp.105021-105021, ISSN: 0925-7535. DOI: 10.1016/j.ssci.2020.105021.
Shire, MI,
Jun, GT, Robinson, S (2020)
Healthcare Workers’ Perspectives on Participatory System Dynamics Modelling and Simulation: Designing Safe and Efficient Hospital Pharmacy Dispensing Systems Together,
Ergonomics, pp.1-33, ISSN: 0014-0139. DOI:
10.1080/00140139.2020.1783459.
Watt, A, Jun, GT, Waterson, P (Accepted for publication) Resilience in the blood transfusion process: Everyday and long-term adaptations to ‘normal’ work, Safety Science, 120, pp.498-506, ISSN: 0925-7535. DOI: 10.1016/j.ssci.2019.07.028.
O’Kelly, K, Phelps, K, Regen, EL, Carvalho, F, Kondova, D, Mitchell, V, Conroy, SP,
Jun, GT (2019)
Why are we misdiagnosing urinary tract infection in older patients? A qualitative inquiry and roadmap for staff behaviour change in the emergency department,
European Geriatric Medicine, DOI:
10.1007/s41999-019-00191-3.
Li, C, Tang, T, Chatzimichailidou, MM,
Jun, GT, Waterson, P (2019)
A hybrid human and organisational analysis method for railway accidents based on STAMP-HFACS and human information processing,
Applied Ergonomics, 79, pp.122-142, ISSN: 0003-6870. DOI:
10.1016/j.apergo.2018.12.011.
Shire, MI,
Jun, GT, Robinson, S, Seongam, M (2019)
A system dynamics approach to workload management of hospital pharmacy staff: modelling the trade-off between dispensing backlog and dispensing errors,
IISE Transactions on Occupational Ergonomics and Human Factors, ISSN: 2472-5838. DOI:
10.1080/24725838.2018.1555563.
Patrick Neumann, W, Steege, LM,
Jun, GT, Wiklund, M (2019)
Ergonomics and Human Factors in Healthcare System Design – An Introduction to This Special Issue,
IISE Transactions on Occupational Ergonomics and Human Factors, pp.1-7, ISSN: 2472-5838. DOI:
10.1080/24725838.2018.1560927.
Filho, APG,
Jun, GT, Waterson, P (2018)
Four studies, two methods, one accident – an examination of the reliability and validity of Accimap and STAMP for accident analysis,
Safety Science, 113, pp.310-317, ISSN: 0925-7535. DOI:
10.1016/j.ssci.2018.12.002.
Canham, N,
Jun, GT, Waterson, P, Khalid, S (2018)
Integrating systemic accident analysis into patient safety incident investigation practices,
Applied Ergonomics, 72, ISSN: 0003-6870. DOI:
10.1016/j.apergo.2018.04.012.
Shire, MI,
Jun, GT, Robinson, S (2018)
The application of system dynamics modelling to system safety improvement: Present use and future potential,
Safety Science, 106, pp.104-120, ISSN: 0925-7535. DOI:
10.1016/j.ssci.2018.03.010.
Self, J, Evans, M,
Jun, GT, Southee, D (2018)
Interdisciplinary: challenges and opportunities for design education,
International Journal of Technology and Design Education, 29(4), pp.843-876, ISSN: 0957-7572. DOI:
10.1007/s10798-018-9460-5.
Jun, GT, Canham, N, Altuna-Palacios, A, Ward, JR, Bhamra, R, Rogers, S, Dutt, A, Shah, P (2017)
A participatory systems approach to design for safer integrated medicine management,
Ergonomics: an international journal of research and practice in human factors and ergonomics, 61(1), ISSN: 1366-5847. DOI:
10.1080/00140139.2017.1329939.
Verleye, K, Jaakkola, E, Hodgkinson, I,
Jun, GT, Odekerken-Schroder, G, Quist, J (2017)
What causes imbalance in complex service networks? Evidence from a public health service,
Journal of Service Management, 28(1), pp.34-56, ISSN: 1757-5826. DOI:
10.1108/JOSM-03-2016-0077.
Kee, D,
Jun, GT, Waterson, P, Haslam, R (2016)
A systemic analysis of South Korea Sewol ferry accident – striking a balance between learning and accountability,
Applied Ergonomics, 59(Part B), pp.504-516, ISSN: 0003-6870. DOI:
10.1016/j.apergo.2016.07.014.
Waterson, P, Kendrick, VL, Haslam, R,
Jun, GT, Ryan, B (2015)
Probing deeper into the risks of slips, trips and falls for an ageing rail passenger population: applying a systems approach,
IET Intelligent Transport Systems, ISSN: 1751-956X. DOI:
10.1049/iet-its.2015.0047.
Jun, GT, Morrison, C, Clarkson, PJ (2014)
Articulating current service development practices: a qualitative analysis of eleven mental health projects,
BMC HEALTH SERVICES RESEARCH, 14, ARTN 20, ISSN: 1472-6963. DOI:
10.1186/1472-6963-14-20.
Jun, G, Morris, Z, Eldabi, T, Harper, P, Naseer, A, Patel, B, Clarkson, JP (2011)
Development of modelling method selection tool for health services management: from problem structuring methods to modelling and simulation methods,
BMC Health Services Research, 11(108), pp.1-4, ISSN: 1472-6963. DOI:
10.1186/1472-6963-11-108.
Jun, G, Ward, JR, Clarkson, PJ (2010)
Systems modelling approaches to the design of safe healthcare delivery: ease of use and usefulness perceived by healthcare worker,
Ergonomics, 53(7), pp.829-846, DOI:
10.1080/00140139.2010.489653.
Jun, G, Beniuik, K, Clarkson, PJ (2010) What service designers can learn from policy designers?
The Journal of Service Design (Touchpoint), 2(1), pp.62-65.
Jun, G, Ward, JR, Morris, Z (2009)
Health care process modelling: which method when?,
International Journal for Quality in Health Care, 21(3), pp.214-224, DOI:
10.1093/intqhc/mzp016.
Jahangirian, M, Eldabi, T, Garg, L,
Jun, G, Naseer, A, Patel, B, Stergioulas, L, Young, T (2009)
A rapid review method for extremely large corpora of literature: applications to the domains of modelling, simulation and management,
International Journal of Information Management, pp.234-243, DOI:
10.1016/j.ijinfomgt.2010.07.004.
Conferences
Sheng, Z,
Jun, GT, Balatsoukas, P (2023)
Visualising Health: A Survey Exploring the Attitudes, Behaviours and Problems Faced Towards Personal Health Data Visualisations of Patients Living with Chronic Conditions in the UK. In
, Communications in Computer and Information Science, pp.146-150, ISBN: 9783031359910. DOI:
10.1007/978-3-031-35992-7_21.
Landa-Avila, C,
Jun, GT, Sassoon, I, Colak, O, Niculaescu, C-E, Harvey, T, Balatsoukas, P (2021)
COVID-19 immunity certificates as complex systems: applying systems approaches to explore needs, risks, and unintended consequences. In
Relating Systems Thinking and Design Symposium (RSD10); Proceedings of Relating Systems Thinking and Design (RSD10) 2021 Symposium, Delft, The Netherlands.
Landa-Avila, C, Escobar-Tello, C,
Jun, GT, Cain, R (2020)
A holistic outcome-based approach to co-create healthcare systems. In Boess, S, Cheung, M, Cain, R (ed)
DRS 2020 International Conference: Synergy; DRS 2020 International Conference: Co-Creation Proceedings, Brisbane, Australia [Online], pp.1366-1391, ISBN: 9781912294398. DOI:
10.21606/drs.2020.127.
Landa-Avila, C,
Jun, GT, Escobar-Tello, M, Cain, R (2020)
Holistic outcome-driven approach: How do patients and providers prioritise healthcare outcomes?. In R, C and D, G (ed)
Ergonomics & Human Factors 2020; Ergonomics & Human Factors 2020 proceedings, Stratford-upon-Avon.
Jun, G-C, Waterson, P, Hamer, R (Accepted for publication) What is the potential for applying a Safety-II approach to the nuclear industry?. In 50th Nordic Human Factors and Ergonomics Society (NES) conference, Elsinore, Denmark.
Wright, A and
Jun, GT (2019)
Human and organisational factors in cybersecurity: applying STAMP to explore vulnerabilities. In Golightly, RCD (ed)
Contemporary Ergonomics & Human Factors 2019, Stratford-upon-Avon,ISBN: 9781999652715.
De Haas, M, Hignett, S,
Jun, GT (2019)
Provoking the debate on euthanasia in dementia with design. In
4th Biennial Research Through Design Conference, Delft. DOI:
10.6084/m9.figshare.7855859.v1.
Landa-Avila, C,
Jun, GT, Cain, R, Escobar-Tello, MC (2019)
Holistic outcome-based visualisations for defining the purpose of healthcare system. In
Relating Systems Thinking and Design (RSD7), Turin, Italy.
De Haas, M, Hignett, S,
Jun, GT (2019)
Dying ‘on time’ in dementia. In
International MinD Conference 2019, Dresden, Germany.
Watt, A,
Jun, GT, Waterson, P, Grant-Casey, J, Bolton-Maggs, P (2018)
Improving patient safety through evaluating resilience in the vein to vein transfusion process. In
, BRITISH JOURNAL OF HAEMATOLOGY, pp.208-208.
Glazik, S,
Jun, GT, Hignett, S (2018)
Critical care outreach: impacts of electronic observations and alerting technology. In
ERGONOMICS & HUMAN FACTORS 2018, Birmingham.
Watt, A,
Jun, GT, Waterson, P (2018)
Can we enhance transfusion incident reporters’ awareness of human and organisational factors?. In
ERGONOMICS & HUMAN FACTORS 2018, Birmingham.
Canham, N,
Jun, GT, Kumar, S, Noushad, F (2018)
Systems approach to analysing suicide incidents in community-based mental health care. In
ERGONOMICS & HUMAN FACTORS 2018, Birmingham.
Jun, GT, Carvalho, F, Sinclair, N (2018)
Ethical issues in designing interventions for behavioural change. In
Design Research Society 2018 (DRS2018), Limerick, Republic of Ireland,ISBN: 978-1-912294-17-6. DOI:
10.21606/dma.2018.498.
Jun, GT and Waterson, P (2018)
System diagrams for healthcare incident investigation: ease of understanding and usefulness perceived by healthcare workers [Abstract]. In
International Ergonomics Association (IEA2018), Florence, Italy.
Watt, A,
Jun, GT, Waterson, P, Grant-Casey, J (2018)
Understanding resilience and adaptation in the blood transfusion process using employee accounts of problem resolution [Abstract]. In
International Ergonomics Association (IEA2018), Florence, Italy.
De Haas, M,
Jun, GT, Hignett, S (2018)
Design as a provocation to support discussion about euthanasia: The Plug. In
International Ergonomics Association (IEA2018), Florence, Italy, pp.137-152, ISBN: 9783319960654.
Jun, GT, Canham, N, Noushad, F, Kumar, S (2018)
Safety I and safety II for suicide prevention – Lessons from how things go wrong and how things go right in community-based mental health services [Abstract]. In
International Ergonomics Association (IEA2018), Florence, Italy.
Jun, GT, Canham, N, Noushad, F, Gangadnaran, K (2018)
Suicide prevention in community-based mental health services: Applying a human factors-based systems approach [Abstract]. In
The Royal College of Psychiatrists International Congress 2018, Birmingham, UK.
Jun, GT, Canham, N, Noushad, F (2018)
Safety I and Safety II for suicide prevention – Lessons from how things go wrong and how things go right in community-based mental health services [Abstract]. In
Safety II workshop, Cardiff, UK.
Watt, A,
Jun, GT, Waterson, P (2017)
Can we learn about human and organisation factors from past transfusion errors?. In
Ergonomics & Human Factors 2017, Daventry, UK.
Murray, S, Waterson, P,
Jun, GT (2017)
Collisions at sea: A systems analysis of casual factors and countermeasures. In
Ergonomics & Human Factors 2017, Deventry, UK.
Filho, APG,
Jun, GT, Waterson, P (2017)
Four studies, two methods and one accident – another look at the reliability and validity of STAMP and Accimap for systemic accident analysis. In
European Safety and Reliability Conference (ESREL 2017), Portorož, Slovenia,ISBN: 9781138629370.
Shire, MI,
Jun, GT, Robinson, S, Moon, S (2017)
Simulating the dynamic effect of pharmacy staff workload on safety and performance. In
12th International Symposium on Human Factors in Organizational Design and Management, Banff, Alberta, Canada, pp.225-231.
Whitehead, M,
Jun, GT, Waterson, P (2017)
“Tough Love”: Unpacking the dynamics of Turner’s stage 6 (cultural readjustment). In
9th International Conference on the Prevention of Accidents at Work, Prague, Czech Republic,ISBN: 9781138037960.
Jun, GT and Liu, R (2017)
More converts into Rasmussen? Impact of a story-based animation on systems safety. In
12th International Symposium on Human Factors in Organizational Design and Management, Banff, Alberta, Canada.
Carvalho, F,
Jun, GT, Mitchell, V (2017)
Participatory design for behaviour change: An integrative approach to healthcare quality improvement. In
IASDR 2017, Cincinnati, USA. DOI:
10.7945/C2997X.
Parker, C, Mitchell, V, Maguire, M, Jun, T, Moreno, M, Porter, S (2016) An exploration of Service Design Jam and its ability to foster Social Enterprise. In
Design Research Society 2016, Brighton, UK.
Jun, G and Kolsch, L (2016) Perceived Benefits and Barriers of Agile Working. In
Ergonomics & Human Factors 2016, Daventry, UK.
Kuzmina, K, Parker, C, Jun, J, Maguire, M, Mitchell, V, Moreno, MA, Porter, CS (2016)
An exploration of service design jam and its ability to foster social enterprise. In
DRS 2016, Brighton.
Shire, MI,
Jun, GT, Robinson, S (2016)
System dynamics’ potential in developing safety in complex systems– literature review and a pilot study for medication safety in a hospital pharmacy. In
, STRATFORD, pp.1-9, ISBN: 0903440598.
Jun, GT, Park, MK, Waterson, P, Haslam, R (2016)
Two contrasting views of the South Korea ferry accident: Lessons learned from using a story-based animation for dissemination of research [Abstract]. In
Human Factors in Complex Systems, Nottingham.
Canham, A,
Jun, GT, Selby, A (2016)
Towards effective and efficient participatory systems approaches to healthcare work system design. In
Healthcare Ergonomics and Patient Safety (HEPS2016), Toulouse, France.
Watt, A,
Jun, GT, Waterson, P (2016)
Noticing errors in blood transfusion prevents harm to patients. In
Healthcare Ergonomics and Patient Safety (HEPS2016), Toulouse, France.
Shire, MI,
Jun, GT, Robinson, S (2016)
Understanding and improving system safety through system dynamics modelling – systematic literature review. In
Ergonomics & Human Factors 2016, Daventry, UK,ISBN: 9780955422591.
Kendrick, VL, Waterson, P, Ryan, B,
Jun, GT, Haslam, R (2015)
Understanding slips, trips, and falls among older rail passengers: future-proofing risk. In
, Melbourne.
Kendrick, V, Waterson, P, Ryan, B, Jun, T, Haslam, R (2015) A systems-based approach to understanding slips, trips, and falls among older rail passengers. In
, Contemporary Ergonomics and Human Factors 2015, pp.462-465, ISBN: 9781138028036.
Fray, M, Hignett, S,
Jun, G (2014) Drifting between patient falls and nurses’ bad backs: Exploring resilience in bedside care. In
Symposium on Patient and Healthcare Provider Safety, London, UK.
Jun, G and Holmen, A (2014) How easily understandable complex multi-layered system maps are? - A study on the usability of complex interactive diagrams. In
Relating Systems Thinking & Design (RDS3), Oslo, Norway.
Jun, G, Kee, D, Waterson, P, Haslam, R (2014) South Korea Ferry Disaster through the AcciMap: Analysis and Recommendations. In
OODAM 2014 Adjunct Symposium (The Legacy of Jens Rasmussen), Copenhagen, Denmark.
Jun, G, Altuna, A, Ward, J, Bhamra, R, Rogers, S, Dutt, A, Shah, P (2014) Challenges in Applying Human Factors Approaches to Health Service Design. In
Nordic Ergonomics Society Annual Conference, Copenhagen, Denmark, pp.1-1.
Jun, G and Altuna, A (2014) Applicability of Online Communities in Health Service Co-Design. In
Service Design and Innovation Conference (ServDes), Lancaster, UK.
Garrett, DW, Underwood, PJ,
Jun, GT (2013) The development of a LEGO Mindstorms-based curriculum for design and ergonomics students. In
, Proceedings of the International Conference on Engineering Design, ICED, pp.21-28, ISBN: 9781904670513.
Jun, GT, Morrison, C, O'Loughlin, C, Clarkson, PJ (2012)
Which diagrams and when? Health workers' choice and usage of different diagram types for service improvement. In
, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), pp.340-342, DOI:
10.1007/978-3-642-31223-6_45.
Jun, G, Kendrick, C, Gyi, D (2012) Primary school children’s’ working environments: the gaps between research recommendations and their implementation. In
Ergonomics & Human Factors 2012, Blackpool, UK.
Jun, G, Komashie, A, Dodds, S, Rayner, H, Mitchell-Baker, A, Thane, S, Clarkson, J (2011) Sick systems: towards a generic conceptual representation of healthcare systems. In
International Conference on Engineering Design (ICED11), Copenhagen, Denmark.
Eldabi, T,
Jun, G, Clarkson, PJ, Connell, C, Klein, JH (2010) Model driven healthcare: Disconnected practices. In
Winter Simulation Conference, WSC 2010, Baltimore, USA, pp.2271-2282.
Jun, G, Hinrichs, S, Jafri, T, Clarkson, PJ (2010) Thinking with simple diagrams in healthcare systems design. In
International Design Conference, DESIGN 2010, Dubrovnik, Croatia.
Jun, G, Hinrichs, S, Jafri, T, Clarkson, PJ (2010) Thinking with simple diagrams in healthcare systems design. In
International Design Conference (DESIGN 2010), Dubrovnik, Croatia.
Jun, G and Clarkson, PJ (2009) Information sources and approaches for better quality and safety healthcare service design. In
International Association of Society of Design Research, IASDR2009, Seoul, South Korea.
Jun, G and Clarkson, PJ (2009) Information sources and approaches for better quality and safety healthcare service design. In
, International Association of Society of Design Research (IASDR2009), Seoul, South Korea.
Jun, G, Ward, J, Clarkson, PJ (2008) Process modelling approaches for healthcare hazard analysis. In
Ergonomics Society (UK), Improving Patient Safety 2008, Cambridge, UK.
Jun, GCT, Ward, J, Clarkson, PJ (2005) Mapping the healthcare process in order to design for patient safety. In
, Proceedings ICED 05, the 15th International Conference on Engineering Design,ISBN: 9780858257887.
Jun, G, Ward, J, Clarkson, PJ (2005) Understanding the Healthcare System in order to Design for Patient Safety. In
International Conference on Engineering Design, 15th, Melbourne, Australia, pp.353-354.
Jun, G, Shin, D, Kang, E (2003) TRIZ Propagation Strategies in SAMSUNG. In
3rd European TRIZ Congress, TRIZ Congress, ETH, Zurich, Switzerland.
Jun, G, Shin, D, Kang, E (2003) TRIZ Propagation Strategies in SAMSUNG. In
3rd European TRIZ Congress, Zurich, Switzerland.
