Loughborough University
Leicestershire, UK
LE11 3TU
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Loughborough University

Loughborough University Research Publications


Publications for Sam Kayaga

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Journal Articles

Kayaga, S, Amankwaa, E, Gough, K, Wilby, R, Abarike, M, Codjoe, S, Kasei, R, Nabilse, C, Yankson, P, Mensah, P, Abdullah, K, Griffiths, P (Accepted for publication) Cities and extreme weather events: impact of flooding and extreme heat on water and electricity services in Ghana, Environment and Urbanization, ISSN: 0956-2478.

Bowan, PA, Kayaga, S, Cotton, A, Fisher, J (2020) Municipal solid waste management performance, Journal of Studies in Social Sciences, 19(5), ISSN: 2201-4624.

Codjoe, SNA, Gough, K, Wilby, R, Kasei, R, Yankson, PWK, Amankwaa, EF, Abarike, MA, Atiglo, DY, Kayaga, S, Mensah, P, Nabilse, CK, Griffiths, P (2020) Impact of extreme weather conditions on healthcare provision in urban Ghana, Social Science and Medicine, 258(August 2020), 113072, ISSN: 0277-9536. DOI: 10.1016/j.socscimed.2020.113072.

Kayaga, S, Fisher, J, Goodall, S, Kanyesigye, C, Kaggwa, R, Nambiro, M, Kitakufe, R, Otema, JB, Mafunguro, R, Ahabwe, G (2020) Enhancing livelihoods of the urban poor through productive uses of utility-supplied water services – Evidence from Kampala, Uganda, Cities, 102(July 2020), 102721, ISSN: 0264-2751. DOI: 10.1016/j.cities.2020.102721.

Bowan, PA, Kayaga, S, Cotton, A, Fisher, J (2019) Municipal solid waste disposal operational performance in Wa Municipality, Ghana, Journal of Health and Pollution, 9(23), pp.190903-190903, ISSN: 2156-9614. DOI: 10.5696/2156-9614-9.23.190903.

Gough, K, Yankson, P, Wilby, R, Amankwaa, E, Abarike, M, Codjoe, S, Griffiths, P, Kasei, R, Kayaga, S, Nabilse, C (2019) Vulnerability to extreme weather events in cities: implications for infrastructure and livelihoods, Journal of the British Academy, 7(s2), pp.155-181, DOI: 10.5871/jba/007s2.155.

Manouseli, D, Kayaga, S, Kalawsky, R (2019) Evaluating the effectiveness of residential water efficiency initiatives in England: influencing factors and policy implications, Water Resources Management, 33(7), pp.2219-2238, ISSN: 0920-4741. DOI: 10.1007/s11269-018-2176-1.

Kayaga, S, Sansom, K, Godfrey, AO, Takahashi, I, Van Rooijen, DJ (2019) Towards sustainable urban water services in developing countries: Tariffs based on willingness-to-pay studies, Urban Water Journal, ISSN: 1573-062X. DOI: 10.1080/1573062X.2019.1581234.

Bowan, PA, Kayaga, S, Fisher, J (2019) A baseline scenario of municipal solid waste management, International Journal of Environment and Waste Management, ISSN: 1478-9876. DOI: 10.1504/IJEWM.2020.10025834.

Sansom, K, Hirst, D, Kayaga, S (2017) International water targets and national realities in Sub-Saharan Africa: the case of Uganda, Contemporary Social Science, pp.1-13, ISSN: 2158-2041. DOI: 10.1080/21582041.2017.1393557.

Kayaga, S, Kingdom, W, Jalakam, A (2017) Organisational design for improved performance of urban water utilities in developing countries, Utilities Policy, ISSN: 0957-1787. DOI: 10.1016/j.jup.2017.10.001.

Manouseli, D, Kayaga, S, Kalawsky, R (2017) Evaluation of water efficiency programs in single-family households in the UK: A case study, Water Science and Technology: Water Supply, ISSN: 1607-0798. DOI: 10.2166/ws.2017.071.

Kayaga, S, Godfrey, A, Cotton, A, Costa, C (2015) Improving on-plot sanitation management in low-income settlements of cities of developing countries: case study from Maputo, Mozambique, International Journal of Environment and Waste Management, ISSN: 1478-9876. DOI: 10.1504/IJEWM.2015.071287.

Kayaga, S and Smout, I (2014) Tariff structures and incentives for water demand management, ISSN: 1741-7589. DOI: 10.1680/wama.12.00120.

Kayaga, S, Mugabi, J, Kingdom, W (2014) Can ISO 9001 certification of water utilities in developing countries be used to evaluate institutional sustainability?, OIDA International Journal of Sustainable Development, 7(9), pp.35-70, ISSN: 1923-6654.

Kayaga, S (2013) Editorial comment on 'Water-Sensistive Urban Design', PROCEEDINGS OF THE INSTITUTION OF CIVIL ENGINEERS-MUNICIPAL ENGINEER, 166(2), pp.63-64, ISSN: 0965-0903. DOI: 10.1680/muen.2013.166.2.63.

Kayaga, S (2013) Effective water safety management of piped water networks in low-income urban settlements, ISSN: 2043-9083. DOI: 10.2166/washdev.2013.105.

Kayaga, S, Mugabi, J, Kingdom, W (2013) Evaluating the institutional sustainability of an urban water utility: a conceptual framework and research directions, ISSN: 0957-1787. DOI: 10.1016/j.jup.2013.08.001.

Wakiru, JK and Kayaga, S (2013) Analysis of trends in the performance of urban water utilities: a case study of Embu Water and Sanitation Company.

Reed, B, Coates, S, Odhiambo, F, Kayaga, S (2011) Training for real: matching employer needs to training supply, ISSN: 0965-0903. DOI: 10.1680/muen.2011.164.4.269.

Mugabi, J, Kayaga, S, Smout, I, Njiru, C (2010) Determinants of customer decisions to pay utility water bills promptly, ISSN: 1366-7017. DOI: 10.2166/wp.2009.096.

Mugabi, J and Kayaga, S (2010) Attitudinal and socio-demographic effects on willingness to pay for water services and actual payment behaviour, ISSN: 1573-062X. DOI: 10.1080/1573062X.2010.509437.

Ye, J, Kayaga, S, Smout, I (2009) Regulating for e-waste in China: progress and challenges, PROCEEDINGS OF THE INSTITUTION OF CIVIL ENGINEERS-MUNICIPAL ENGINEER, 162(2), pp.79-85, ISSN: 0965-0903. DOI: 10.1680/muen.2009.162.2.79.

Ye, J, Kayaga, S, Smout, I (2009) Regulating for e-waste in China: progress and challenges, DOI: 10.1680/muen.2009.162.2.79.

Kayaga, S, Fisher, J, Franceys, R (2009) Improved access to urban water services in Uganda, ISSN: 0965-0903. DOI: 10.1680/muen.2009.162.3.165.

Kayaga, S (2008) Public-private delivery of urban water services in Africa, ISSN: 1751-4304. DOI: 10.1680/mpal.2008.161.4.147.

Kayaga, S (2008) Soft systems methodology for performance measurement in the Uganda water sector, ISSN: 1366-7017. DOI: 10.2166/wp.2008.153.

Kayaga, S and Franceys, R (2008) Water services regulation for the urban poor: Zambia, ISSN: 1741-7589. DOI: 10.1680/wama.2008.161.2.65.

Kayaga, S and Smout, IK (2008) Integrated resource planning: a vital tool for utilities in low-income countries.

Kayaga, S and Franceys, R (2007) Costs of urban utility water connections: Excessive burden to the poor, Utilities Policy, 15(4), pp.270-277, ISSN: 0957-1787. DOI: 10.1016/j.jup.2007.06.002.

Kayaga, S (2007) Collaboration with HEIs: A Key Capacity Building Block for the Uganda Water and Sanitation Public Sector, Industry and Higher Education, 21(4), pp.287-294, ISSN: 0950-4222. DOI: 10.5367/000000007781698284.

Mugabi, J, Kayaga, S, Njiru, C (2007) Strategic planning for water utilities in developing countries, Utilities Policy, 15(1), pp.1-8, ISSN: 0957-1787. DOI: 10.1016/j.jup.2006.10.001.

Mugabi, J, Kayaga, S, Njiru, C (2007) Strategic planning for water utilities in developing countries, DOI: 10.1016/j.jup.2006.10.001,.

Kayaga, S (2007) Collaboration with HEIs: a key capacity building block for the Uganda water and sanitation public sector, ISSN: 0950-4222. DOI: 10.5367/000000007781698284.

Kayaga, S and Franceys, R (2007) Costs of urban utility water connections: excessive burden to the poor, ISSN: 0957-1787. DOI: 10.1016/j.jup.2007.06.002.

Mugabi, J, Kayaga, S, Njiru, C (2007) Partnerships for improving water utility management in Africa, ISSN: 0965-0903. DOI: 10.1680/muen.2007.160.1.1.

Kayaga, S and Zhe, L (2007) Analysis of public-private partnerships for China's water service, ISSN: 0965-0903. DOI: 10.1680/muen.2007.160.1.7.

Mugabi, J, Kayaga, S, Smout, I (2007) Why water utility customers don't pay their bills promptly.

Kayaga, S, Smout, I, Al-Maskati, H (2007) Water demand management: shifting urban water management towards sustainability, ISSN: 1606-9749. DOI: 10.2166/ws.2007.095.

Fisher, J, Kayaga, S, Mugabi, J (2006) Improving water utility management and performance in developing countries, ISSN: 1747-7751.

Kayaga, S and Kadimba-Mwanamwambwa, C (2006) Bridging Zambia's water service gap: NGO/community partnerships, ISSN: 1741-7589. DOI: 10.1680/wama.159.3.155.

Epitu, J and Kayaga, S (2006) Training for real: strategic training and capacity building for Uganda water sector.

Mugabi, J and Kayaga, S (2006) Why customers don't pay their water bills promptly: evidence from small urban water utilities in Uganda.

Kayaga, S and Smout, IK (2006) Water demand management - shifting urban water management towards sustainability.

Garvey, G and Kayaga, S (2005) Private sector management of water supply services to small towns in Uganda.

Kadimba-Mwanamwambwa, C, Chileshe-Nkoloma, H, Kayaga, S (2005) Linking community to policy level support: the CARE-Zambia trust model.

Tumuheirwe, S, Lutaaya, M, Kayaga, S (2005) Improving utility management through partnership and capacity building - the case of NWSC, Entebbe.

Musaazi, Y, Male, V, Kayaga, S, Franceys, R (2005) Pushing the envelope.

Kayaga, S, Njiru, C, Itiko, EM, Onyango-Awin, J (2005) Improving utility management : case study from Kisumu, Kenya.

Kayaga, S and Epitu, J (2005) 'Training for real' project in Uganda: progress and way forward.

Kayaga, S, Franceys, R, Sansom, K (2004) Bill payment behaviour in urban water services: empirical data from Uganda, ISSN: 0003-7214.

Kayaga, S, Franceys, R, Sansom, K (2004) Operational Paper Bill payment behaviour in urban water services: Empirical data from Uganda, Journal of Water Supply: Research and Technology - AQUA, 53(5), pp.339-349, ISSN: 0003-7214. DOI: 10.2166/aqua.2004.0027.

Franceys, R and Kayaga, S (2004) Charging to enter the water shop? The costs of urban water connections for the poor.

Kayaga, S, Calvert, J, Sansom, K (2003) Paying for water services: effects of household characteristics, ISSN: 0957-1787. DOI: 10.1016/S0957-1787(03)00034-1.

Kayaga, S and Sansom, K (2003) PPP in small towns' water supply in Uganda.

Kayaga, S (2002) Is urban water sector reform in Uganda pro-poor? Sustainable Environmental Sanitation and Water Services: Proceedings of the 28th WEDC Conference.

Kayaga, SM (1997) Why Pay for Water? Footsteps, (30), pp.0-1.



Conferences

Kanyesigye, C, Nambiro, M, Kitakufe, R, Otema, JB, Mafunguro, R, Kaggwa, R, Kayaga, S, Fisher, J, Goodall, S (2018) Beyond water service coverage for slum dwellers: multiple water uses for livelihood enhancement. In Transformation towards sustainable and resilient WASH services: Proceedings of the 41st WEDC International Conference, Nakuru, Kenya.

Ifill, S and Kayaga, S (2017) Faecal sludge emptying services in Trinidad. In WEDC Conference,.

Manouseli, D, Kayaga, S, Kalawsky, R (2016) Evaluation of water efficiency programs in single-family households in the UK: A case study. In 8 th Eastern European Young Water Professionals Conference, Gdansk, Poland.

Enang, R, Reed, B, Kayaga, S (2016) Challenges in operation of the Abuja water distribution system: headquarters and area office perspectives. In , Kumasi Ghana.

Angwec, CA and Kayaga, S (2016) Cost recovery for piped rural water supply systems in developing countries: case studies from Kenya, Rwanda and Uganda. In WEDC Conference,.

Kassim, SM and Kayaga, S (2016) Solid waste management in developing countries: a case of Dar Es Salaam city, Tanzania. In WEDC Conference,.

Kayaga, S, Mugabi, J, Kingdom, W (2015) Use of a capability-maturity model to evaluate institutional capacity of urban water utilities in developing economies. In International Conference on Governance and Service Delivery in Developing Economies, Kampala, Uganda.

Patterson, N and Kayaga, S (2015) Saving water in the home: investigating water conservation in Kingston and St. Andrew, Jamaica. In , Loughborough, UK.

Kayaga, S, Mugabi, J, Kingdom, W (2014) Can ISO 9001 certification of water utilities in developing countries be used to evaluate institutional sustainability?. In International Conference on Sustainable Development 2014, Richards Bay, South Africa.

Retamal, ML, Carrard, NR, White, S, Smout, IK, Kayaga, SM (2013) Can water efficiency in developing cities help offset growing pressure on water supplies?. In 3rd IWA Development Congress, Nairobi, Kenya.

King, KG, Bosher, L, Kayaga, S (2013) Resilience in the humanitarian sphere: stimulating resilience for recovery. In .

Kayaga, S, Mugabi, J, Kingdom, W (2013) WUM model: emerging tool for evaluating institutional capacity of urban water utilities. In The 3rd IWA Development Congress and Exhibition, Nairobi, Kenya.

Kayaga, S and Smout, I (2011) Using economic instruments for water resources management in the city of the future: case studies from Spain and Uganda. In .

King, KG, Bosher, L, Kayaga, S (2011) Sustainable recovery: creating Haitian resilience. In WEDC Conference,.

Van Rooijen, DJ, Kayaga, S, Smout, IK (2011) Options analysis model for water demand management. In WEDC Conference,.

Munoz-Trochez, C, Smout, IK, Kayaga, S (2011) Economic level of leakage (ELL) calculation with limited data: an application in Zaragoza.. In WEDC Conference,.

King, K, Bosher, L, Kayaga, S (2011) Sustainable recovery: creating Haitian resilience. In 35th WEDC International Conference Proceedings, Loughborough University, UK, pp.1-7.

Smout, I, Kayaga, S, Munoz-Trochez, C (2010) Adapting the economic level of leakage concept to include carbon emissions, and application with limited data. In .

Munoz Trochez, C, Smout, IK, Kayaga, SM (2010) Adapting the Economic Level of Leakage concept to include the Cost of Carbon Emissions. In 10th World Wide Workshop for Young Environmental Scientists WWW-YES-2010 Urban Water: resource or risks?, Arcueil, pp.143-152.

Munoz Trochez, C, Kayaga, SM, Smout, IK (2009) Incorporating Energy Use into the Economic Level of Leakage Model. In 2nd International Conference on Whole Life Urban Sustainability and its Assessment, Loughborough, UK.

Kayaga, S (2009) Have public private partnerships (PPPs) improved performance of urban water utilities in sub-saharan Africa? The case of Uganda. In .

Kayaga, S and Motoma, R (2009) Using tariff structures as a demand management instrument: the case of Kampala. In WEDC Conference,.

Kayaga, S and Smout, I (2008) Demand management for sustainable urban water services in cities of developing countries. In , Access to Sanitation and Safe Water: Global Partnerships and Local Actions - Proceedings of the 33rd WEDC International Conference, p.515, ISBN: 9781843801290.

Kayaga, S, Sainctavit, L, Smout, I, Bueno, V (2008) Partnerships for enhancing the water-saving culture in Zaragoza, Spain. In .

Kayaga, SM and Smout, IK (2008) Integrated Resource Planning: a vital tool for utilities in low-income countries. In 33rd WEDC International Conference, Accra, Ghana, p.4.

Kayaga, S and Smout, I (2008) Water demand management: a key building block for sustainable urban water management.. In .

Smout, IK, Kayaga, SM, Munoz Trochez, C (2008) Financial and Economic Aspects of Water Demand Management in the context of Integrated Urban Water Management. In Third SWITCH Scientific Conference, Belo Horizonte, Brazil.

Kayaga, SM and Al Maskati, H (2007) Water Demand Management - Shifting Urban Water Management towards Sustainability. In 4th IWA Specialist Conference on Efficient Use and Management of Urban Water Supply, Jeju Island, South Korea.

Kayaga, SM and Smout, IK (2007) Water Demand Management - Shifting Urban Water Management Towards Sustainability. In 4th IWA Specialist Conference on Efficient Use and Management of Urban Water Supply, Jeju Island, South Korea.

Kayaga, SM and Smout, IK (2007) Water Demand Management - Shifting Urban Water Management towards Sustainability. In 32nd WEDC Conference Proceedings, Colombo, Sri Lanka.

Kayaga, S and Smout, I (2007) Water loss management for utilities in low income countries: case studies from four African water utilities. In ,ISBN: 9789737681263.

Kayaga, S and Franceys, R (2007) Regulating urban water services for the poor: the Zambian case study. In .

Kayaga, S, Odhiambo, F, Reed, B, Coates, S, Epitu, J (2007) Towards a sector-wide framework for capacity development: the 'training for real' project for Uganda. In .

Kayaga, SM and Smout, IK (2007) Water Demand Management: A Key Building Block for Integrated Resource Planning for the City of the Future. In First SWITCH Scientific Meeting, University of Birmingham, Birmingham.

Kayaga, SM, Smout, IK, Bueno, V (2007) Demand Management in Zaragoza, Past Achievements and Way Forward. In Second SWITCH Conference, Tel Aviv, Israel.

Kayaga, SM and Smout, IK (2007) Water Demand Management - Shifting Urban Water Management towards Sustainability. In 32nd WEDC Conference Proceedings, Colombo, Sri Lanka, p.4.

Mugabi, J and Kayaga, SM (2006) Why Customers Don't Pay Their Water Bills Promptly: Evidence from Small Urban Water Utilities in Uganda. In 32nd WEDC Conference Proceedings, Colombo, Sri Lanka, pp.0-1.

Epitu, J and Kayaga, SM (2006) Training for Real: Strategic Training and Capacity Building for Uganda Water Sector. In 32nd WEDC Conference Proceedings, Colombo, Sri Lanka, pp.0-1.

Gorantiwar, SD, Kayaga, S, Shinde, MG, Smout, IK (2005) Training for sudden changes in technologies. In WEDC Conference,.

Mwanamwambwa, CK, Nkoloma, HC, Kayaga, SM (2005) Linking Community to Policy: The CARE-Zambia Trust Model. In 31st WEDC Conference, Kampala, Uganda, pp.0-1.

Musaazi, Y, Male, V, Kayaga, SM, Franceys, R (2005) Pushing the Envelope. In 31st WEDC Conference, Kampala, Uganda, pp.0-1.

Mihayo, Z and Njiru, C (2005) Improving utility management : case study of MWAUWASA, Tanzania. In WEDC Conference,.

Tumuheirwe, S, Lutaya, M, Kayaga, SM (2005) Improving Utility Management: Through Partnership and Capacity Building - The Case of NWSC, Entebbe. In 31st WEDC Conference, Kampala, Uganda, pp.0-1.

Mugabi, J and Njiru, C (2005) Maximizing the ‘value’ of improved water services in small towns. In WEDC Conference,.

Franceys, R and Kayaga, SM (2004) Charging to Enter the Shop - The Costs of Urban Water Connections for the Poor. In 30th WEDC Conference, Vientiane, Lao PDR, pp.0-1.

Kayaga, SM (2003) Public Private Community Partnerships for the Poor: The Case of Small Towns Water Supply in Uganda. In Paper presented to the 3rd World Water Forum, Osaka, Japan, pp.0-1.

Kayaga, SM (2003) Public Private Community Partnerships for the Poor: The Case of Small Towns Water Supply in Uganda. In 3rd World Water Forum, Osaka, Japan.

Kayaga, SM and Sansom, KR (2003) PDPs in Small Towns Water Supply in Uganda. In 29th WEDC Conference Proceedings, Abuja, Nigeria, pp.0-1.

Kayaga, S (2002) Is urban water sector reform in Uganda pro-poor?. In WEDC Conference,.

Kayaga, S (2002) Is urban water sector reform in Uganda pro-poor?. In , Sustainable Environmental Sanitation and Water Services: Proceedings of the 28th WEDC Conference,ISBN: 9781843800224.

Coates, S, Sansom, KR, Kayaga, SM (2001) PREPP - Improving Utility Watsan Services to Low Income Communities. In 27th WEDC Conference, People and Systems for Water, Sanitation and Health, Lusaka, Zambia, pp.0-1.

Njiru, C, Kayaga, SM, Bastemeyer, T (2001) Towards Sustainable Financing of Water and Sanitation Services in Africa. In 2nd Regional Conference on the Reform of the Water and Sanitation Sector in Africa, Kampala, Uganda, pp.109-111.

Kayaga, SM and Franceys, RW (2001) Incentives to Serve the Urban Poor: South Africa's Case. In 27th WEDC Conference Proceedings, Lusaka, Zambia, pp.0-1.

Kayaga, SM (2000) Incentives to Serve the Urban Poor: The Case of Bwaise, Kampala, Uganda. In 5th Global Forum of the Water Supply and Sanitation Collaborative Council, Foz do Iguacu, Brazil, pp.0-1.

Kayaga, SM (2000) Incentives to Serve the Urban Poor: The Case of Durban, South Africa. In 5th Global Forum of the Water Supply and Sanitation Collaborative Council, Foz do Iguacu, Brazil, 24-29 November 2000, pp.0-1.

Kayaga, SM and Onek, HO (1998) Public-Private Partnership: NWSC, Uganda. In 24th WEDC Conference Proceedings, Islamabad, Pakistan, pp.0-1.

Kayaga, SM and Franceys, R (1998) Market Orientation for Water Utilities. In 24th WEDC Conference Proceedings, Islamabad, Pakistan, pp.0-1.

Onek, HO and Kayaga, SM (1998) Water utilities research: NWSC, Uganda. In Pickford, J, Barker, P, Elson, B, Ince, M, Larcher, P, Miles, D, Parr, J, Sansom, K, Saywell, D, Smith, M, Smout, I (ed) 23rd WEDC Conference on Water and Sanitation for All - Partnerships and Innovations, WATER AND SANITATION FOR ALL: PARTNERSHIPS AND INNOVATIONS, DURBAN, SOUTH AFRICA, pp.120-123, ISBN: 1-85339-444-0.

Onek, HO and Kayaga, SM (1997) Water Utility Research: NWSC, Uganda. In 23rd WEDC Conference Proceedings, Durban, South Africa, pp.0-1.



Books

Kingdom, W, Lloyd-Owen, D, Tremolet, S, Kayaga, S, Ikeda, J (2018) Better use of capital to deliver sustainable water supply and sanitation services: Practical examples and suggested next steps, World Bank Publications © International Bank for Reconstruction and Development / The World Bank, DOI: 10.1596/30870.

RA, R (ed) (2013) Technical notes on drinking-water, sanitation and hygiene in emergencies, WEDC, Loughborough University © World Health Organisation, ISBN: 9781843801528.

Kayaga, SM and Smout, IK (ed) (2011) Water Demand Management in the City of the Future, WEDC, ISBN: 978 1 84380 136 8.

Sam, K and K, SI (ed) (2011) Water demand management in the city of the future. Selected tools and instruments for practitioners, © WEDC, Loughborough University, ISBN: 9781843801368.

Kayaga, SM (2009) Academia/Public Sector Collaboration in Developing Countries, VDM Verlag Dr. Muller Aktiengesellschaft & Co, ISBN: 978-3-639-19674-0.

Kayaga, SM (2009) Service Quality, Customer Satisfaction and Paying for Water Services, VDM Verlag Dr. Muller Aktiengesellschaft & Co, ISBN: 978-3-639-19266-7.

Coates, S, Sansom, K, Kayaga, S, Chary, S, Narender, A, Njiru, C (2004) Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 3 - PREPP - utility consultation with the urban poor, WEDC, Loughborough University, ISBN: 9781843800569.

Sansom, K, Franceys, R, Njiru, C, Kayaga, S, Coates, S, Chary, S (2004) Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 2 - Guidance notes for managers, WEDC, Loughborough University, ISBN: 9781843800552.

Sansom, K, Kayaga, S, Franceys, R, Njiru, C, Coates, S, Chary, S (2004) Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 1 - Guidance for governments' enabling role, WEDC, Loughborough University, ISBN: 9781843800545.

Kayaga, SM (1997) Marketing of Watsan Services: NWSC Uganda; Institutional Development Series, WEDC, ISBN: 0 906055 52 0.



Chapters

Kayaga, S (2012) Case study 3: Lusaka, Zambia. In Regulating Water and Sanitation for the Poor: Economic Regulation for Public and Private Partnerships, pp.80-94, ISBN: 9781849772310. DOI: 10.4324/9781849772310.

Kayaga, SM (2011) Introduction to water demand management. In Kayaga, S and Smout, IE (ed) Water Demand Management in the City of the Future: Selected Tools and Instruments for practitioners, WEDC, Loughborough University, pp.8-23, ISBN: 978-1-84380-136-8.

Kayaga, SM, Sainctavit, L, Smout, IK, Bueno, V (2011) Partnerships for water demand management at the end use level - case study of Zaragoza, Spain. In Kayaga, S and Smout, IE (ed) Water Demand Management in the City of the Future: Selected Tools and Instruments for practitioners, WEDC, Loughborough University, pp.109-119, ISBN: 978-1-84380-136-8.

Kayaga, SM (2011) Use of multiple economic instruments for water demand management: case study of Zaragoza, Spain. In Kayaga, S and Smout, IE (ed) Water Demand Management in the City of the Future: Selected Tools and Instruments for practitioners, WEDC, Loughborough University, pp.121-139, ISBN: 978-1-84380-136-8.

Kayaga, SM and Smout, IK (2011) Integrated Resource Planning Approach. In Kayaga, S and Smout, I (ed) Water Demand Management in the City of the Future, WEDC, pp.25-60, ISBN: 978 1 84380 136 8.

van Rooijen, D, Kayaga, SM, Smout, IK (2011) Demand Management Options Model. In Kayaga, S and Smout, I (ed) Water Demand Management in the City of the Future, WEDC, pp.63-76, ISBN: 978 1 84380 136 8.

Kayaga, SM (2011) Using a tariff structure for water demand management in cities of developing countries, the case of Kampala, Uganda. In Kayaga, S and Smout, IE (ed) Water Demand Management in the City of the Future: Selected Tools and Instruments for practitioners, WEDC, Loughborough University, pp.141-158, ISBN: 978-1-84380-136-8.

Kayaga, SM (2011) Positive steps for management of non-revenue water in cities of developing countries: the case of Accra, Ghana. In Kayaga, S and Smout, IE (ed) Water Demand Management in the City of the Future: Selected Tools and Instruments for practitioners, WEDC, Loughborough University, pp.159-175, ISBN: 978-1-84380-136-8.

Kayaga, SM (2008) Regulating public providers for the poor, Case Study No 3, Lusaka, Zambia. In Franceys, R, Gerlach, eds, E (ed) Regulating water and sanitation for the poor: economic regulation for public and private partnerships, Earthscan UK and USA, pp.80-94, ISBN: 978 1 84407 617 8.



School/Dept Working Papers

Kayaga, SM (2004) Charging to Enter the Shop.

Franceys, R, Kayaga, SM, Male, V (2004) Assessment of the Impact of PSP on the Urban Poor.



Scholarly Editions

Kayaga, SM (2013) Editorial for themed issue on water-sensitive urban design, ICE Proceedings, Municipal Engineer Journal, Vol 166, Issue 2.



Thesis/Dissertation

Kayaga, SM (2006) Collaboration Between Higher Education Institutions and Public Sector Industry in Uganda: Findings from the Water and Sanitation Sector.

Kayaga, SM (2002) The Influence of Customer Perceptions of Urban Utility Water Services on Bill Payment Behaviour: Findings from Uganda.

Kayaga, SM (1995) Marketing of Watsan Services: NWSC Uganda.



Other

Kayaga, SM (2009) Rehabilitating small-scale piped water distribution systems.

Kayaga, SM (2009) Emergency treatment of drinking water at point-of-use.

Kayaga, SM and Sansom, KR (2004) Serving All Urban Consumers - A Marketing Approach to Water Services in Low and Middle Income Countries.

Harvey, PA and Kayaga, SM (2003) Sustainable Handpump Projects in Africa: Report on Fieldwork in South Africa.

Harvey, PA and Kayaga, SM (2003) Guidelines for Sustainable Handpump Projects in Africa.

Kayaga, SM and Sansom, KR (2001) Strategic Marketing Plan for Water Services in Kampala City.

Coates, S, Sansom, KR, Kayaga, SM (2001) Customer Relations Management: Part A: Introduction for Urban Water and Sewerage Authorities in Developing Countries.



Getting in touch

Research Office
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Leicestershire
LE11 3TU
researchpolicy@lboro.ac.uk
+44 (0)1509 222453

Research Repository
University Library
Loughborough University
Loughborough
LE11 3TU
repository@lboro.ac.uk
+44 (0)1509 222338 / 222414