Conferences
King, M,
Dawson, R, Rothberg, S, Batmaz, F (2016)
What are the behaviours and attitudes of staff that make their students use Lecture Capture more?. In
, Seville, Spain, pp.2350-2357, DOI:
10.21125/iceri.2016.1514.
Alkahtani, HK,
Dawson, R, Lock, R (2015)
Communication and effective email usage in Saudi Arabia. In
BCS Software Quality Management 2015, Loughborough University,ISBN: 978-0-9926958-6-6.
Adelola, T,
Dawson, R, Batmaz, F (2015)
Nigerians’ perceptions of personal data protection and privacy. In
, Loughborough, pp.113-124, ISBN: 978-0-9926958-6-6.
Adelola, T,
Dawson, R, Batmaz, F (2015)
The urgent need for an enforced awareness programme to create internet security awareness in Nigeria. In
The 17th International Conference on Information Integration and Web-based applications and services (iiwas 2015), Brussels, Belgium,ISBN: 9781450334914. DOI:
10.1145/2837185.2837237.
Elliott, M and
Dawson, R (2015)
Can personal development fire the "Silver Bullet" in IT delivery. In
, Loughborough, pp.13-23, ISBN: 9780992695866.
King, M,
Dawson, R, Batmaz, F, Rothberg, S (2014)
The need for evidence innovation in educational technology evaluation. In
, Southampton, pp.9-23, ISBN: 978-0-9926958-2-8.
Adelola, T,
Dawson, R, Batmaz, F (2014)
Privacy and data protection in E-commerce: The effectiveness of a government regulation approach in developing nations, using Nigeria as a case. In
, 2014 9th International Conference for Internet Technology and Secured Transactions, ICITST 2014, pp.234-239, ISBN: 9781908320391. DOI:
10.1109/ICITST.2014.7038812.
Adelola, T,
Dawson, R, Batmaz, F (2014)
Privacy and data protection in E-commerce: The effectiveness of a government regulation approach in developing nations, using Nigeria as a case. In
, 2014 9th International Conference for Internet Technology and Secured Transactions, ICITST 2014, pp.234-239, DOI:
10.1109/ICITST.2014.7038812.
Alkahtani, H,
Dawson, RJ, Lock, R (2013)
The Impact of Culture on Saudi Arabian Information Systems Security. In Georgiadou, E, Ross, M, Staples, G (ed)
Software Quality Management XXI, Quality Comes of Age: Proceedings of the 21st International Conference on Software Quality Management (SQM 2013), London, pp.201-210, ISBN: 9780956314086.
Elliott, MJ,
Dawson, RJ, Edwards, J (2013)
Achieving Business Excellence in Software Quality Management. In Uhomoibhi, J, Barikzai, S, Ross, M, Staples, G (ed)
Software Quality Management XXI, Quality Comes of Age: Proceedings of the 21st International Conference on Software Quality Management (SQM 2013), Southampton, UK, pp.101-116, ISBN: 9780956314086.
Ellis-Braithwaite, R, Lock, R,
Dawson, R, Haque, B (2012)
Modelling the Strategic Alignment of Software Requirements using Goal Graphs. In
International Conference on Software Engineering Advances, Lisbon, Portugal, pp.524-529, ISBN: 978-1-61208-230-1.
Lock, RH, Braithwaite, R,
Dawson, R, Badr, H (2012) Modelling Software Requirement Strategic Alignment using Goal Graphs. In
ICSEA, Lisbon Portugal, pp.524-529, ISBN: 978-1-61208-230-1.
Al-Busaidi, KA, Ragsdell, G,
Dawson, R (2012) Barriers and benefits of using social networking sites for sharing knowledge in professional societies: An exploratory study. In
, Innovation Vision 2020: Sustainable growth, Entrepreneurship, and Economic Development - Proceedings of the 19th International Business Information Management Association Conference, pp.237-246.
Al-Busaidi, KA, Ragsdell, G,
Dawson, R (2012)
Barriers and Benefits of Using Social Networking Sites for Sharing Knowledge in Professional Societies: An exploratory Study. In
, INNOVATION VISION 2020: SUSTAINABLE GROWTH, ENTREPRENEURSHIP, AND ECONOMIC DEVELOPMENT, VOLS 1-4, pp.237-+, ISBN: 978-0-9821489-8-3.
Shubati, A, Dawson, CW,
Dawson, R (2011)
Artefact generation in second life with case-based reasoning. In
, Software Quality Journal, pp.431-446, DOI:
10.1007/s11219-010-9125-4.
Al Hamar, M,
Dawson, RJ, Al Hamar, J (2011) The Need For Education on Phishing: A Survey Comparison of the UK and Qatar. In
Dawson, RJ, Uhomoibhi, J, Ross, M, Staples, G (ed)
Proceedings of INSPIRE XVI: Educational Quality Issues, International Process Improvement Research and Education (INSPIRE), Loughborough, UK, ISBN: 978-1-907382-45-1.
Crampton, VM and
Dawson, RJ (2011) The Use of Social Networking at University: The Students' View. In
Dawson, R, Uhomoibhi, J, Ross, M, Staples, G (ed)
Proceedings of INSPIRE XVI: Educational Quality Issues, International Process Improvement Research and Education (INSPIRE), Loughborough, UK, ISBN: 978-1-907382-45-1.
Al Hamar, M,
Dawson, RJ, Al Hamar, J (2011) The Threat of Phishing to Systems Quality in the State of Qatar. In
Dawson, RJ, Ross, M, Staples, G (ed)
Proceedings of Software Quality Management XIX: Global Quality Issues, Software Quality Management (SQM), Loughborough, UK, ISBN: 978-1-907382-44-4.
Al Hamar, J,
Dawson, RJ, Al Hamar, M (2011) Internet Voting in the State of Qatar: The People's Quality Requirements. In
Dawson, RJ, Ross, M, Staples, G (ed)
Proceedings of Software Quality Management XIX: Global Quality Issues, Software Quality Management (SQM), Loughborough, UK, ISBN: 978-1-907382-44-4.
Wheeler, J and
Dawson, RJ (2011) An Analysis of Interface Quality Problems of UK Rail Booking Systems. In
Dawson, RJ, Ross, M, Staples, G (ed)
Proceedings of Software Quality Management (SQM), Software Quality Management (SQM), Loughborough, UK, ISBN: 978-1-907382-44-4.
Jait, A and
Dawson, RJ (2011) Software Quality Requires User Acceptance. In
Dawson, RJ, Ross, M, Staples, G (ed)
Proceedings of Software Quality Management XIX: Global Quality Issues, Software Quality Management (SQM), Loughborough, UK, ISBN: 978-1-907382-44-4.
Holland, SJ and
Dawson, RJ (2011) When Quality Software is not a Quality Solution. In
Dawson, RJ, Ross, M, Staples, G (ed)
Proceedings of Software Quality Management XIX: Globabl Quality Issues, Software Quality Management (SQM), Loughborough, UK, ISBN: 978-1-907382-44-4.
Clowes, D, Kolovos, D, Holmes, C, Rose, L, Paige, R, Johnson, J,
Dawson, RJ, Probets, SG (2010) A reflective approach to model driven web engineering. In Kuhne, T, Selic, B, Gervais, MP, Terrier, F (ed)
6th European Conference, ECMFA 2010, Modelling Foundations and Applications, Proceedings (Lecture Notes in Computer Science/Programming and Software Engineering), Paris, France, xx, ISBN: 3642135943.
Holland, S and
Dawson, RJ (2010) Classification of Tools for Quality Knowledge Management. In
Dawson, , Ross, Staples, (ed)
Proceedings of Software Quality Management XVIII: Quality Issues for Today, Southampton, Hants, pp.53-64.
Dawson, RJ, Miller, MG, Miller, KB, Bradley, M (2010) Avoiding IT Project Failure. In
Dawson, , Ross, Staples, (ed)
Proceedings of Software Quality Management IVIII: Quality Issues for Today, Southampton, UK, pp.81-92, ISBN: 978-0-9557300-8-5.
Clowes, D,
Dawson, RJ, Probets, SG, Johnson, J (2010) Adding Quality to Web Development. In
Dawson, , Ross, Staples, (ed)
Proceedings of Software Quality Management XVIII: Quality Issues for Today, Southampton, UK, pp.123-134, ISBN: 978-0-9557300-8-5.
Shubati, A,
Dawson, RJ, Dawson, CW (2010) A Second Life Development Tool Using Feedback for Continuous Improvement. In
Dawson, , Ross, Staples, (ed)
Proceedings of Software Quality Management XVIII: Quality Issues for Today, Southampton, UK, pp.135-146, ISBN: 978-0-9557300-8-5.
Al hamar, M,
Dawson, RJ, Guan, L (2010) A Culture of Trust Threatens Security and Privacy in Qatar. In
The 3rd IEEE International Symposium on Trust, Security and Privacy for Emerging Applications (TSP-10) to be held in conjunction with the 10th IEEE International Conference on Computer and Information Technology (CIT'10), The 3rd IEEE International Symposium on Trust, Security and Privacy for Emerging Applications (TSP-10) to be held in conjunction with the 10th IEEE International Conference on Computer and Information Technology (CIT'10), Supported by IEEE Computer Society, Bradford, UK, pp.991-995, ISBN: 978-0-7695-4108-2.
Dawson, RJ (2009)
12 Steps to Successful Knowledge Management Implementation. In Bolisani, and Scarso, (ed)
European Conference on Knowledge Managment (ECKM2009), Proceedings of the 10th European Conference on Knowledge Management, Vicenza, Italy, pp.209-215, ISBN: 978-1-906638-39-9.
Dawson, RJ and Ubhi, H (2009) Preventing Success Being Seen as Failure - The Need for a Systems Approach in IT Development. In Kalawsky, O'Brien, Goonetilleke, Grocott, (ed)
Conference on Systems Engineering Research (CSER), Proceedings of the 7th Annual Conference on Systems Engineering Research, Loughborough, UK, pp.1-8, ISBN: 978-0-9562440-0-0.
Clowes, D,
Dawson, RJ, Probets, SG, Johnson, J (2009) A multi-layered approach to the development of custom Tactical Data Link Applications. In Kalawsky, O'Brien, Goonetilleke, Grocott, (ed)
Conference on Systems Engineering Research (CSER), Proceedings of the 7th Annual Conference on Systems Engineering Research, Loughborough, UK, pp.1-7, ISBN: 978-0-9562440-0-0.
Knight, M and
Dawson, RJ (2009) Managing the Total Cost of Ownership for Loughborough University's IT Services. In
Dawson, , Ross, Staples, (ed)
Software Quality Management XVII (SQM2009), Proceedings of Software Quality Management XVII : Software Quality in the 21st Century, Southampton, UK, pp.141-154, ISBN: 978-1-906124-22-9.
Shubati, A, Dawson, CW,
Dawson, RJ (2009)
A Methodology for Developing Second Life Environment Using Case-Based Reasoning. In
Dawson, , Ross, Staples, (ed)
Software Quality Management XVII (SQM2009), Proceedings of Software Quality Management XVII : Software Quality in the 21st Century, Southampton, UK, pp.155-166, ISBN: 978-1-906124-22-9.
Clowes, D,
Dawson, RJ, Probets, SG, Johnson, J (2009) Quality Interaction with Database Driven Large Documents Over HTML. In
Dawson, , Ross, Staples, (ed)
Software Quality Management XVII (SQM2009), Proceedings of Software Quality Management XVII : Software Quality in the 21st Century, Southampton, UK, pp.195-206, ISBN: 978-1-906124-22-9.
Holland, SJ and
Dawson, RJ (2009) Finding the Right Tool for a Quality Knowledge Management Solution. In
Dawson, , Ross, Staples, (ed)
Software Quality Management XVII (SQM2009), Proceedings of the Software Quality Management XVII : Software Quality in the 21st Century, Southampton, UK, pp.67-78, ISBN: 978-1-906124-22-9.
Clowes, D,
Dawson, RJ, Probets, SG, Johnson, J, Holmes, C (2008) Pilot Studies in Using the Semantic Knowledge of Information in Large Technical Documents to Aid User Navigation. In Harorimana, and Watkins, (ed)
Euorpean Conference on Knowledge Management 2008, Proceedings of the 9th European Conference on Knowledge Management, Southampton, UK, pp.129-138, ISBN: 978-1-906638-11-5.
Dawson, RJ and Balafas, PJ (2008) What Problems Are We Trying to Solve? - A Case Study of a Failed Knowledge Management Initiative. In Harorimana, and Watkins, (ed)
European Conference on Knowledge Management 2008, Proceedings of the 9th European Conference on Knowledge Management, Southampton, UK, pp.139-146, ISBN: 978-1-906638-11-5.
Clowes, D, Johnson, J,
Dawson, RJ, Probets, SG (2008) Quality Issues of User Interaction in Large Documents. In Uhomoibhi,
Dawson, , Ross, Staples, (ed)
Software Quality Management 2008, Proceedings of Software Quality Management XVI: Quality Issues for Business, Belfast, pp.37-48, ISBN: 978-1-906124-05-2.
Dawson, RJ and Richardson, N (2007) What's in it for me? - Implementing Knowledge Management to Give Value for the Individual. In Martins, B and Remenyi, DE (ed)
ECKM2007, Proceedings of the 8th European Conference on Knowledge Management, Barcelona, Spain, pp.238-243, ISBN: 978-1-905305-53-7.
Miller, K,
Dawson, RJ, Bradley, M (2007) IT Project Success - The Computing Holy Grail. In Berki, Nummenmmaa, Sunley, Ross, Staples, (ed)
Software Quality Management 2007, Proceedings of Software Quality Management XV: Improving Quality in Computing Education, Tampere, Finland, pp.341-352, ISBN: 978-1-902505-96-1.
Elliott, M,
Dawson, RJ, Edwards, J (2007) Providing Demonstable Return-on-Investment for Organisational Learning and Training. In Berki, Nummenmmaa, Sunley, Ross, Staples, (ed)
INSPIRE XII, Proceedings of INSPIRE XII: Improving Quality in Computing Education, Stafford, UK, pp.9-22, ISBN: 978-1-902505-97-8.
Dawson, RJ (2007) Knowledge Management Implementation Problems and How to Overcome Them. In Berki, Nummenmmaa, Sunley, Ross, Staples, (ed)
Software Quality Management 2007, Proceedings of Software Quality Management XV: Improving Quality in Computing Education, Stafford, UK, pp.341-352, ISBN: 978-1-902505-96-1.
Elliott, M,
Dawson, RJ, Edwards, J (2007) An Evolutionary Cultural-Change Approach to Successful Software Process Improvement. In Berki, Nummenmmaa, Sunley, Ross, Staples, (ed)
Software Quality Management 2007, Proceedings of Software Quality Management XV: Improving Quality in Computing Education, Stafford, UK, pp.17-32, ISBN: 978-1-902505-96-1.
Gichoya, D, Hepworth, M,
Dawson, RJ (2006) Factors Affecting the Success and Failure of Government ICT Projects in Developing Countries. In Remenyi, D (ed)
Proceedings of the 2nd International Conference on e-Government, University of Pittsburgh, USA, pp.79-90.
Rababah, OM,
Dawson, RJ, Knott, RP, Masoud, F (2006)
Quality Assessment of E Commerce Websites Using Bayesian Belief. In Guerrero-Bote, VPE (ed)
International Conference on Multidisciplinary Information Sciences and Technologies, InSciT 2006, Current Research in Information Sciences and Technologies Multidisciplinary approaches to global information systems, Badajoz, Spain, pp.480-484, ISBN: 84-611-3104-5.
Rababah, OM,
Dawson, RJ, Knott, RP, Masoud, F (2006) E-Commerce Websites Quality Factors and Their Interrelations. In Guerrero-Bote, VPE (ed)
International Conference on Multidisciplinary Information Sciences and Technologies, InSciT 2006, Current Research in Information Sciences and Technologies Multidisciplinary approaches to global information systems, Merida, Spain, pp.418-422, ISBN: 84-611-3104-5.
Elliott, M,
Dawson, RJ, Edwards, J (2006) Analysis of Software Quality Management at AWE plc. In
Dawson, , J, R, Georgiadou, E, Linecar, P, Ross, M, Staples, eds, G (ed)
SQM XIV, Proceedings of Software Quality Management XIV : Perspectives in Software Quality, Southampton, pp.17-30, ISBN: 1-902505-76-X.
Parsons, T, Jackson, TW,
Dawson, RJ (2006) Pharmaceutical Learning and Collaborative Networks - A Qualitative Case Study. In
Euro IMSA, Innsbruck, Austria, pp.47-52.
Parsons, TW, Jackson, T,
Dawson, R (2006)
What drives pharmaceutical innovation and knowledge exchange? A study supporting the use of Knowledge Management within the pharmaceutical industry. In
, Coventry.
Parsons, TW, Jackson, TW,
Dawson, RJ, Adelmann, H (2005) The Applicability of Knowledge Management as an Aid to Pharmaceutical Innovation. In Remenyi, DE (ed)
ECKM 2005, Proceedings of the 6th European Conference on Knowledge Management, Limerick, pp.391-397, ISBN: 1-905305-06-0.
Maswera, TD,
Dawson, RJ, Edwards, J (2005) Assessing the Levels of Knowledge Transfer within e-Commerce Websites of Tourist Organisations in Africa. In Remenyi, DE (ed)
ECKM 2005, Proceedings of the 6th European Conference on Knowledge Management, Limerick, pp.293-300, ISBN: 1-905305-06-0.
Wapakabulo, J, Probets, SG,
Dawson, RJ, King, T (2005) A Step Towards the Adoption of Data Exchange Standards: A UK Defence Community Care Study. In Egyedi, TM and Sherif, MH (ed)
Proceedings of the 4th International Conference on Standardization and Innovation in Information Technology, Geneva, Switzerland, pp.255-266.
Maswera, T,
Dawson, RJ, Edwards, J (2005) Internet Promotional Techniques of the Travel and Tourism Industry in South Africa, Kenya, Zimbabwe and Uganda. In Isaias, P, Kommers, McPherson, eds, M (ed)
e-Society 2005, Proceedings of the IADIS International Conference e-Society 2005, Qawra, Malta, pp.:. 591-595.
Wapakabulo, J,
Dawson, RJ, Probets, SG, King, T (2005) The Development Barriers to the Adoption of Data-Exchange Standards. In Coenen, H, Grohndahl, J, Jakobs, K, Valdo, eds, T (ed)
European Academy for Standardisation Workshop, Proceedings of the 10th European Academy for Standardisation Workshop, Tallinn, Estonia, pp.1-8, ISBN: 3 86130 813 4.
Maswera, TD,
Dawson, RJ, Edwards, J (2005) Web Services Adoption of the Travel and Tourism Industry in South Africa, Kenya, Zimbabwe and Uganda. In Khosrow-Pour, M and ed, M (ed)
Information Resources Management Association (IRMA 2005), Proceedings of the Information Resources Management Association Conference: Managing Modern Organisations with IT, St. Diego, Ca, USA, pp.916-918, ISBN: 1591408229.
Ubhi, H,
Dawson, RJ, Jackson, TW, Goodson, M (2005) Getting the Best Value from the Intranet: A Case Study. In Khosrow-Pour, ME (ed)
IRMA, Managing Modern Organizations With Information Technology, San Diego, California, USA, pp.319-322, ISBN: 1591408229.
Parsons, T, Jackson, TW,
Dawson, RJ (2005) A Study of the Community of Practice and Its Applicability to Organisational Knowledge. In Khosrow-Pour, ME (ed)
IRMA, Managing Modern Organizations With Information Technology, Diego, California, USA, pp.902-903, ISBN: 1591408229.
Wapakabulo, J,
Dawson, RJ, Probets, SG (2005) The Adoption and Diffusion of Standards-Based Information Systems. In Bennets, P, Ross, M, eds, SG (ed)
SQM2005, Proceedings of Software Quality Management XIII : Current Issues in Software Quality, Cheltenham, UK, pp.283-291, ISBN: 1-902505-67-0.
Elliott, M,
Dawson, RJ, Edwards, J (2005) The Approaches to Internal Auditing - A Software Quality Assurance Case. In Bennets, P, Ross, M, Staples, eds, G (ed)
SQM2005, Proceedings of Software Quality Management XIII : Current Issues in Software Quality, Cheltenham, UK, pp.43-55, ISBN: 1-902505-67-0.
Maswera, TD,
Dawson, RJ, Edwards, J (2005) ICT, Internet and E-Commerce Adoption in South Africa, Kenya, Zimbabwe and Uganda. In Bennets, P, Ross, M, Staples, GE (ed)
SQM2005, Proceedings of Software Quality Management XIII : Current Issues in Software Quality, Cheltenham, UK, pp.101-114, ISBN: 1-902505-67-0.
Wapakabulo, J, Probets, SG,
Dawson, RJ, King, T (2005) The Adoption and Diffusion of Standards-Based Information Systems. In Bennets, P, Ross, M, Staples, G (ed)
Proceedings of the 13th BCS Conference on Software Quality Metrics, Cheltenham, UK, pp.283-291.
Parsons, T, Jackson, TW,
Dawson, RJ (2005) Conceptualising User Strategies within Collaborative Learning. In Hamza, MHE (ed)
EuroIMSA 2005, Proceedings of the 2005 Internet and Multimedia Systems and Applications Conference, Grindelwald, Switzerland, pp.47-52, ISBN: 0-88986-484-5.
Maswera, T,
Dawson, RJ, Edwards, J (2005) Analysis of Usability and Accessibility Errors of E-Commerce Websites of Tourist Organisations in Four African Countries. In
ENTER 2005, Proceedings of Information and Communication Technologies in Tourism 2005, Innsbruck, Austria, pp.531-542, ISBN: 3-211-24148-5.
Ubhi, H,
Dawson, RJ, Jackson, TW, Goodson, M, Pearce, H (2004) Pilot System for Locating and Sharing Knowledge. In ed, RD (ed)
ECKM 2004, Proceedings of the 5th European Conference on Knowledge Management, Paris, pp.843-850, ISBN: 0-9547096-5-9.
Dawson, RJ, Bones, P, Oates, BJ, Brereton, P, Azuma, M, Jackson, ML (2004)
Empirical Methodologies in Software Engineering. In O'Brien, L, Gold, N, Kontogiannis, eds, K (ed)
Technology and Engineering Practice (STEP 2003), Proceedings of the Eleventh International Workshop on Software Technology and Engineering Practice, Amsterdam, pp.52-58, ISBN: 0-7695-2218-1.
Dawson, RJ and Nolan, AJ (2004)
Towards a Successful Software Metrics Programme. In O'Brien, L, Gold, N, eds, KK (ed)
Software Technology and Engineering Practice (STEP 2003), Proceedings of the Eleventh International Workshop on Software Technology and Engineering Practice, Amsterdam, pp.48-51, ISBN: 0-7695-2218-1.
Balafas, P, Jackson, TW,
Dawson, RJ (2004) Introduction of Goal-Oriented Knowledge Management (GOKM). In Khosrow-Pour, ME (ed)
IRMA, Innovations Through Information Technology, New Orleans, USA, pp.362-365, ISBN: 1-59140-261-1.
Maswera, T and
Dawson, RJ (2004) Analysing Traffic Rankings of Websites of Tourist Organisations in Four African Countries. In Khosrow-Pour, ME (ed)
IRMA, Innovations Through Information Technology, New Orleans, USA, pp.414-417, ISBN: 1-59140-261-1.
Dawson, RJ and de Chazal, M (2004)
Forget Statistics - Draw Graphs Instead. In
EASE 2004, Proceedings of the International Conference of Software Engineering Workshop on Empirical Assessment in Software Engineering, Edinburgh, pp.67-75, ISBN: 0-86341-435-4.
Uniyal, M and
Dawson, RJ (2004) Virtual Reality for Small Business and Cost Conscious Organisations: A Context Based Approach. In Khosrow-Pour, ME (ed)
Proceedings of the 2004 Information Resources Management Association International Conference : Innovations Through Information Technology, pp.1366-1369, ISBN: 1-59140-261-1.
Masera, T and
Dawson, RJ (2004) Website Accessibility and Usability. In Edgar-Nevil, D, Ross, M, Staples, eds, G (ed)
Software Quality Management, New Approaches to Software Quality, Canterbury, pp.367-376, ISBN: 1-902505-56-5.
Wapakabulo, J,
Dawson, RJ, Probets, SG, King, T (2004) The Adoption and Diffusion of Standards. In Edgar-Nevill, D, Ross, M, Staples, eds, G (ed)
Software Quality Management XII, Proceedings of Software Quality Management XII : New Approaches to Software Quality, Canterbury, UK, pp.47-59, ISBN: 1-902505-56-5.
Balafas, P, Jackson, TW,
Dawson, RJ, Wilson, D (2003) Accelerated Knowledge Management (AKM): Developing Rapid KM Methodology for an Adaptive Service-Oriented Business Model. In Abbot, J, Martin, L, Palmer, R, Stone, M, Wright, eds, LT (ed)
Business Innovation in the Knowledge Economy - Abstracts from the IBM & Stratford-Upon-Avon Conference, Warwick & Stratford-Upon-Avon, UK, pp.10-12.
Maswera, T and
Dawson, RJ (2003) An Evaluation of the Use of the Internet to Adopt Customer Relationship Management by Tourist Organisations in Four African Coutries. In Abbot, J, Martin, L, Palmer, R, Stone, M, eds, WLT (ed)
Business Innovation in the Knowledge Economy - Abstracts from the IBM & Stratford-Upon-Avon Conference, Warwick & Stratford-Upon-Avon, UK, pp.39-40.
Uhbi, H,
Dawson, RJ, Jackson, TW (2003) What are the Fundamental Differences Between Software Configuration Management and Engineering Configuration Management?. In Ross, and eds, S (ed)
Software Quality Management, Process Improvement and Project Management Issues, Glasgow, Scotland, pp.287-293, ISBN: 1-902505-53-0.
Shah, N and
Dawson, RJ (2003) Practical Experiences of Applying Guidelines to Form an E-Commerce Strategy. In Gray, E, King, G, Ross, M, Staples, eds, G (ed)
Software Quality Management (SQM XI), Proceedings of Software Quality Management XI : Process Improvement and Project Management Issues, Glasgow, UK, pp.311-324, ISBN: 1-902505-53-0.
Maswera, T and
Dawson, RJ (2003) An Evaluation of the Use of the Internet to Promote Tourism in Four African Countries. In Gray, E, King, G, Ross, M, Staples, eds, G (ed)
Software Quality Management (SQM XI), Proceedings of Software Quality Management XI : Process Improvement and Project Management Issues, Glasgow, UK, pp.325-341, ISBN: 1-902505-53-0.
Wapakabulo, J,
Dawson, RJ, Probets, SG, King, T (2003) The Standard for the Exchange of Product Data: Alternative Implementation Strategies. In Gray, E, King, G, Ross, M, Staples, eds, G (ed)
Software Quality Management (SQM XI), Proceedings of Software Quality Management XI : Process Improvement and Project Management Issues, Glasgow, UK, pp.325-341, ISBN: 1-902505-53-0.
Jackson, TW,
Dawson, RJ, Wilson, D (2003) Breaking Bad Habits: The Negative Effect of Email and Instant Messaging on the Workplace. In Khosrow-Pour, ME (ed)
Information Resources Management Conference, Information Technology & Organisations: Trends, Issues, Challenges & Solutions, Philadelphia, pp.399-401, ISBN: 1-59140-066-X.
Dawson, RJ and Jackson, TW (2003) Enabling a Do-It-Yourself Requirements Analysis. In MKhosrow-Pour, ME (ed)
Information Resources Management Conference, Information Technology & Organisations: Trends, Issues, Challenges & Solutions, Philadelphia, pp.322-324, ISBN: 1-59140-066-X.
Shah, N,
Dawson, RJ, Shah, P, Smith, C (2002) E-business in the Hotel Industry. In Martin, L, Abbott, J, Stone, M, Wright, T, L, Palmer, eds, R (ed)
Abstracts from the IBM Conference, Business Innovation in the Knowledge Economy, IBM Warwick, p. 44, ISBN: 1857213394.
Jackson, TW,
Dawson, RJ, Wilson, D (2002)
Evaluating the Effect of Email Interruptions within the Workplace. In
EASE 2002, Conference on Empirical Assessment in Software Engineering, Keele, UK, pp.3-7.
de Chazal, M, Pearce, H,
Dawson, RJ (2002)
Business Needs Driving IT Decisions - Using Feature Analysis and Stakeholder Evaluation in Rolls-Royce. In
EASE 2002, Proceedings of the Conference on Empirical Assessment in Software Engineering, Keele, UK, pp.205-213.
Shah, N and
Dawson, RJ (2002) Research for a Footware Company in the UK to Offer E-Commerce - A Case Study. In Dhanda, KK and Hunter, MGE (ed)
Proceedings of the ISOneWorld Conference, April 2002, Las Vegas, USA, pp.1-13.
Shah, N and
Dawson, RJ (2002) Is Quality the Key to Successful E-Commerce Marketing? - A Case Study. In King, G, Ross, M, Staples, G, Twomey, eds, T (ed)
Software Quality Management, Proceedings of Software Quality Management X: Issues of Quality Management and Process Improvement, Limerick, Ireland, pp.155-162, ISBN: 1-902-505-45-X.
Jackson, TW, Fisher, D,
Dawson, RJ (2002) An Investigation into the Current State of Information Security in the United Kingdom. In King, G, Ross, M, Staples, G, Twomey, eds, T (ed)
Software Quality Management, Proceedings of Software Quality Management X: Issues of Quality Management and Process Improvement, Limerick, Ireland, pp.127-140, ISBN: 1-902-505-45-X.
Alkandari, A and
Dawson, RJ (2002) A Methodology to Assess the Cost of Database Performance Improvement. In King, G, Ross, M, Staples, G, Twomey, eds, T (ed)
Software Quality Management, Proceedings of Software Quality Management X: Issues of Quality Management and Process Improvement, Limerick, Ireland, pp.219-228, ISBN: 1-902-505-45-X.
de Chazal, M and
Dawson, RJ (2002)
Software Quality Needs Quality Software. In King, G, Ross, M, Staples, G, Twomey, eds, T (ed)
Software Quality Management, Proceedings of Software Quality Management X: Issues of Quality Management and Process Improvement, Limerick, Ireland, pp.PP. 243-254, ISBN: 1-902-505-45-X.
Cheung, LYC, Chung, PW,
Dawson, RJ (2002) Supporting Engineering Design Process with an Intelligent Compliance Agent. In Braz, J, Piattini, M, eds, FJ (ed)
4th International Conference on Enterprise Information Systems, Proceedings of ICEIS 2002, Ciudad Real, Spain, pp.341-349, ISBN: 972-98050-6-7.
Cheung, LYC, Chung, PW,
Dawson, RJ (2002) Managing Process Compliance with Standards. In
Issues and Trends of IT Management in Contemporary Organizations, Proceedings of 2002 Information Resources Management Association International Conference, Seattle, USA, pp.128-132, ISBN: 1-59140-031-7.
Shah, N and
Dawson, RJ (2001) Formulating an E-Commerce Strategy. In Hanappi, H, Lee, K, J, Whinston, A, eds, BS (ed)
ICEC, Proceedings of the International Conference on E-Commerce work2, Vienna, Austria.
Shah, N, Shah, P,
Dawson, RJ, Smith, C (2001) The Impact of Electronic Business on the UK and International Hotel Industry. In
Business Information Technology 2001, Proceedings of the 11th Annual Business Information Technology Conference, Manchester.
O'Neil, W and
Dawson, RJ (2001) Assessing Performance and Process Capability - A Case Study by Loughborough University. In Cooke, BE (ed)
Notes of the 15th Review of Metrics and Process Improvement Programmes, Derby, UK, pp.1-5.
O'Neil, W and
Dawson, RJ (2001) Assessing Software Process Capability: A Case Study. In
Dawson, RJ (ed)
SQM 2001, Guest Presentation and Handout at the Conference on Software Quality and Management, Loughborough University, UK, pp.1-3.
deChazal, M and
Dawson, RJ (2001) An Analysis of Options for Handling Legacy Systems. In
Dawson, , R, King, G, Ross, M, Staples, eds, G (ed)
Software Quality Management IX, Pathways to Quality, Loughborough University, UK, pp.191-206, ISBN: 1-902505-40-9.
Smith, G and
Dawson, RJ (2001) The Take-up of Quality Standards in the UK Software Industry. In
Dawson, , R, King, G, Ross, M, Staples, eds, G (ed)
Software Quality Management IX, Pathways to Quality, Loughborough University, UK, pp.217-229, ISBN: 1-902505-40-9.
Jackson, TW, Shah, N,
Dawson, RJ, Darren, W (2001)
The Ethics of Electronic Monitoring within the Workplace. In
Dawson, , R, King, G, Ross, M, Staples, eds, G (ed)
Software Quality Management IX, Pathways to Quality, Loughborough University, UK, pp.125-137, ISBN: 1-902505-40-9.
O'Neil, W and
Dawson, RJ (2001) Assessing Software Process Capability: A Case Study. In
EASE 2001, Proceedings of the Conference on Empirical Assessment in Software Engineering, Keele University, UK, pp.63-67.
Jackson, TW,
Dawson, RJ, Wilson, D (2001)
Case Study: Evaluating the Use of an Electronic Messaging System in Business. In
EASE 2001, Proceedings of the Conference on Empirical Assessment in Software Engineering, Keele University, UK, pp.53-56.
deChazal, M and
Dawson, RJ (2001)
Using a Requirements Matrix and Associated Graphs for Strategic Decision Making at Rolls-Royce. In
EASE 2001, Proceedings of the Conference on Empirical Assessment in Software Engineering, Keele University, UK, pp.170-175.
Al kandari, A and
Dawson, RJ (2000) Using Object-Oriented Databases to Preserve Integrity and Improve Performance - But at What Cost?. In Patel, D, Choudhury, I, Patel, S, Cesare, D, eds, S (ed)
OOIS 2000, Sixth International Conference on Object-Oriented Information Systems, London, pp.299-302, ISBN: 1-85233-420-7.
Shah, N and
Dawson, RJ (2000)
Management Issues Regarding E-Commerce and the Internet. In
ICMIT 2000, Proceedings of the 2000 IEEE International Conference on Management of Innovation and Technology, Singapore, pp.622-628, ISBN: 0-7803-6652-2.
Dawson, RJ (2000) Contribution to Rolls-Royce Derby by MSc Students from Loughborough University. In Cooke, BE (ed)
Fourteenth Review of Metrics and Process Improvement Programmes, Derby, UK, pp.622-628.
Newman, IA,
Dawson, RJ, Parks, LM (2000) Reflections on the Process: Some Experiences of Teaching Students to Think About How They Produce Software in a Real Environment. In
INSPIRE V, Proceedings of the Fifth International Conference on Software Process Improvement Research, Education and Training, University of North London, pp.25-36, ISBN: 1-902505-36-0.
Shah, N and
Dawson, RJ (2000) Education Needs for Professionals in E-Commerce. In
INSPIRE V, Proceedings of the Fifth International Conference on Software Process Improvement Research, Education and Training, University of North London, pp.157-166, ISBN: 1-902505-36-0.
Jackson, TW,
Dawson, RJ, Wilson, D, Johnson, B (2000)
Downsizing Electronic Mail Can Optimise Company Communications. In
INSPIRE V, Proceedings of the Fifth International Conference on Software Process Improvement Research, Education and Training, University of North London, pp.131-141, ISBN: 1-902505-36-0.
Dawson, RJ and Al Zaid, A (2000) Facilitating a User Performed Requirement Analysis - a Case Study. In Sharpe, B, Cordeiro, J, Filipe, eds, J (ed)
ICEIS2000, Proceedings of the Second International Conference on Enterprise Information Systems, Stafford, UK, pp.525-526.
Dawson, RJ (2000)
Twenty Dirty Tricks to Train Software Engineers. In
ICSE 2000, Proceedings of the 22nd International Conference on Software Engineering, Limerick, Ireland, pp.209-218, ISBN: 1-58113-206-9.
deChazal, M and
Dawson, RJ (2000) Update of the PIMS Project at Rolls-Royce Raynesway. In
Notes on the 12th Review of Metrics and and Process Improvement Programmes, Derby, UK.
Jackson, TW and
Dawson, RJ (2000) The Cost of E-Mail Within Organisations. In Khosrowpour, ME (ed)
IRMA 2000, Proceedings of the Information Resources Management Association International Conference: Challenges of Information Technology Management in the 21st Century, Anchorage, Alaska, pp.1093-1094, ISBN: 1-878-28984-5.
de Chazal, M,
Dawson, RJ, Bradley, M (2000)
Analysis of Database Maintenance Data Using Graphical and Statistical Techniques. In Hawkins, C, Chadwick, D, King, G, Ross, M, Staples, eds, G (ed)
Proceedings of Software Quality Management VIII: Approaches to Quality Management, Greenwich, UK, pp.11-25, ISBN: 1-902505-25-5.
Al Zaid, A and
Dawson, RJ (2000) READ-IT: A Methodology for Requirements Elicitation and Analysis for the Development of IT Systems. In Hawkins, C, Chadwick, D, King, G, Ross, M, Staples, eds, G (ed)
Proceedings of Software Quality Management VIII: Approaches to Quality Management, Greenwich, UK, pp.65-75, ISBN: 1-902505-25-5.
deChazal, M,
Dawson, RJ, Bradley, M (2000) Analysis of Database Maintenance Data Using Graphical and Statistical Techniques. In
Poster Display at the Empirical Assessment in Software Engineering EASE 2000 Conference, Keele University, UK.
Jackson, TW,
Dawson, RJ, Wilson, D (2000)
E-Communication Analysis: The Cost of an Internal Email Messaging System within Organisations. In Thoma, H, Mayr, C, H, Erkollar, eds, A (ed)
6th International Conference on Re-Technologies for Information Systems, Preparing to E-Business, Zurich, Switzerland, pp.129-140, ISBN: 3-85403-132-7.
Al Kandari, A and
Dawson, RJ (1999) Systems Evolution: Converting a Non-normalised Relational Database to an Object-oriented Database. In
ICSSEA'99, Proceeding of the 12th International Conference on Software & Systems Engineering and their Applications, Paris.
Dawson, RJ (1999) Contributions to Rolls-Royce Derby Merics Programmes in RR Trent and RR EMTD. In Cooke, BE (ed)
Notes of 12th Review of Metrics and Process Improvement Programmes, Derby, UK, pp.123-130.
O'Neill, W and
Dawson, RJ (1999) Using the Project Schedule in the First Steps to Software Process Improvement. In Hawkins, C, Georgiadou, E, Perivolaropoulos, L, Ross, M, Staples, eds, G (ed)
INSPIRE'99, Proceedings of the Fourth International Conference on Software Process Improvement Research, Education and Training, Crete, pp.49-60, ISBN: 1-902505-16-6.
Jackson, TW and
Dawson, RJ (1999)
Improving the Communication Process: The Costs and Effectiveness of Email Compared with Traditional Means. In Hawkins, C, Georgiadou, E, Perivolaropoulos, L, Ross, M, Staples, eds, G (ed)
INSPIRE'99, Fourth International Conference on Software Process Improvement Research, Education and Training, Crete, pp.167-178, ISBN: 1-902505-16-6.
Dawson, RJ and Bradley, M (1999) Analysis of Obsolescence Risk for IT Systems. In Cooke, BE (ed)
Proceedings of the Eleventh Review of Metrics and Process Improvement Programmes, Rolls-Royce, Derby, pp.91-102.
Bradley, M,
Dawson, RJ, Mo, P (1999) Measuring the Cost Effectiveness of IT Training. In
EASE 99 sponsored by IEE and BCS, Conference on Empirical Assessment in Software Engineering, Keele University, pp.27-34.
O'Neill, W and
Dawson, RJ (1999) Improving Process Performance: A Case Study. In
EASE 99 sponsored by IEE and BCS, Conference on Empirical Assessment in Software Engineering, Keele University, pp.11-18.
Bradley, M and
Dawson, RJ (1999) Whole Life Cost - The Future Trend in Software Development. In Hawkins, C, King, G, Staples, G (ed)
Sofyware Quality Management VII: Managing Quality, Southampton, UK, pp.91-102, ISBN: 1-902505-06-9.
Jackson, TW and
Dawson, RJ (1999) The Need for Computer Scientists to Receive Training on People Skills. In Green, T, Abdullah, R, Brna, eds, P (ed)
PPIG11, Collected Papers of the Psychology of Programming Interest Group, 11th Workshop, Leeds, pp.67-91.
Dawson, RJ (1998) Analysis of Roll-Royce Systems by MSc Students. In
Proceedings of the Review of Metrics and Process Improvement Programmes, Rolls-Royce.
O'Neill, W and
Dawson, RJ (1998) A Quality Framework for Software Development. In
Notes of the Meeting of the British Computer Society (Leicester Branch), Leicester, p.10.
O'Neill, W and
Dawson, RJ (1998)
A Quality Framework for Software Development. In Hawkins, C, Ross, M, Staples, G, Thompson, eds, JB (ed)
INSPIRE III, Proc. of Process Improvement Through Training and Education, London, pp.27-42, ISBN: 1-902505-03-4.
Bradley, M, Simmons, WJ,
Dawson, RJ (1998) Lifetime Management Maximises Submarine Power Plant Availability. In Edwards, H, J, Flewitt, J, PE, Gasper, C, B, McLarty, A, K, Stanley, P, Tomkins, eds, B (ed)
Fourth Internation Conference on Engineering Structural Integrity Assessment, Lifetime Management and Evaluation of Plant, Structures and Components, Churchill College, Cambridge, UK, pp.573-579, ISBN: 1-901537-07-2.
O'Neill, W and
Dawson, RJ (1998) A Framework for Quality Software. In McNulty, GJE (ed)
Planned Maintenance Reliability and Quality, Proceeding of 2nd International Conference, Oxford, pp.164-171, ISBN: 0-86339-786-7.
Bradley, M and
Dawson, RJ (1998) An Analysis of Obsolescence Risk in IT Systems. In Hawkins, C, Ross, M, Staples, eds, G (ed)
Software Quality Management VI, Quality Improvement Issues, Amsterdam, pp.209-217, ISBN: 1-85233-021-X.
Bradley, M and
Dawson, RJ (1998) The Ultimate Quality Metric. In
EASE'98, Proceedings of the Conference on Empirical Assessment in Software Engineering, University of Keele, UK, pp.161-165.
Dawson, RJ (1997) Contribution by MSc Students to Rolls Royce and Associates' Metrics Programme. In
Proceedings of the Eigth Review of Metrics and Process Improvements, Derby, UK.
Bradley, M and
Dawson, RJ (1997) How Can I Cut the Cost of My Computer Network?. In Wright, T, D, al, E (ed)
ME-SELA'97, First International Conference on Managing Enterprises - Stakeholders, Engineering, Logistics and Achievement, Loughborough University, pp.575-580.
Bradley, M and
Dawson, RJ (1997) Metrics for Reliability and Availabilty. In Cooke, BE (ed)
The Review of Metrics and Process Improvement Programmes at Rolls-Royce, Rolls-Royce, Derby, p.16.
Bradley, M and
Dawson, RJ (1997) Reducing the Cost of IT Ownership Using Feedback from the IT Helpdesk. In Hawkins, C, Ross, M, Staples, eds, G (ed)
The Quality Challenge, Proceedings of the Fifth International Conference on Software Quality Management, Bath, UK, pp.195-210, ISBN: 1-86058-110-2.
Dawson, RJ and Newsham, RW (1997) So You Learned to Program at University. No Wonder the Software is Late. In Osborn, R and Khazaei, BE (ed)
PPIG9, Proceedings of the Psychology of Programming Interest Group, Sheffield, pp.1-6, ISBN: 0-863-396-801.
Dawson, RJ (1996) Pionering a New Opportunity. In Ireland, ME (ed)
Proc. of the First Psychology of Programming Interest Group Postgraduate Student Workshop, Matlock, Derbyshire, UK, v, ISBN: 1-874152-04-7.
Bradley, M and
Dawson, RJ (1996) Gaining Acceptance of Software Whole Life Cost by IT Staff. In Ireland, ME (ed)
PPIG 1996, Proc. of the First Psychology of Programming Interest Group Postgraduate Student Worshop, Matlock, Derbyshire, UK, pp.25-34, ISBN: 1-874152-04-7.
Ireland, M,
Dawson, RJ, Stone, RG (1996) Cognitive Dimensions of NOPS, an Object-Oriented Environment. In ed, IM (ed)
Proceedings of the First Psychology of Programming Interest Group Postgraduate Student Workshop, Matlock, Derbyshire, UK, pp.80-90, ISBN: 1-874152-04-7.
Bradley, M and
Dawson, RJ (1996) What is a Quality Software Systems Anyway?. In Samson, B, W, Marshall, IM, Edgar-Nevill, eds, DG (ed)
Fifth Software Quality Conference, Proceedings, University of Abertay, Dundee, pp.214-223, ISBN: 1-899796-02-9.
Bradley, M and
Dawson, RJ (1996) What Can Software Engineers Teach Industry?. In
Symposium of the SRD Association, SRDA-R14, Data Information and Decision Making, Risley, Warrington, UK, pp.61-68, ISBN: 0-7058-1721-0.
Dawson, RJ and Dawson, CW (1996) Managing Uncertainty and Risk in Project Planning. In Association, SRD (ed)
Proceedings of a Technical Symposium on the Practical Experiences in Management and Assessment of Risks in Safety Related/Critical and Business Systems and Devices, Warrington, UK, pp.79-100, ISBN: 0-7058-1732-6.
Newsham, RW and
Dawson, RJ (1996) Experiences Teaching a First Programming Language at GPT. In Vanneste, P, Bertels, Decker, KD, B, Jaques, eds, J-M (ed)
PPIG 8, Proceedings of 8th Annual Workshop, Psychology of Programming Interest Group, Ghent, Belgium, pp.133-138.
Ireland, M, Stone, RG,
Dawson, RJ (1996) The Learning Psychology of Visual Programming for Object-Orientation. In Vanneste, P, Bertels, K, Decker, D, B, Jaques, eds, J-M (ed)
PPIG 8, Proceedings of the 8th Annual Workshop, Psychology of Programming Interest Group, Ghent, Belgium, pp.125-132.
Dawson, RJ and Newsham, RW (1996) "Very Knowledgeable - But Not a Lot of Use": Turning Computer Science Graduates into Professionals at GPT. In
PASE'96, Proc. Professional Awareness in Software Engineering '96, Royal Society, London, pp.229-240.
Bradley, M and
Dawson, RJ (1995) Software Life Cycle Metrics Applied to 4GL Applications. In Marshall, M, I, Samson, B, W, Edgar-Neville, eds, DG (ed)
Proceedings of 4th Software Quality Conference, Dundee, pp.281-288, ISBN: 1-899796-00-2.
Dawson, CW and
Dawson, RJ (1995) Managing Quality and Configuration with a Flexible Software Development Environment. In Ross, M, Brebbia, A, C, Staples, G, Stapleton, eds, J (ed)
Software Quality Management III, Measuring and Maintaining Quality, Seville, pp.13-24, ISBN: 1-85312-417-6.
Bradley, M and
Dawson, RJ (1995) The Significance of Maintenance in Software Life Cycle Costing. In McNulty, GJE (ed)
International Conference Proceedings: Maintenance - Reliability - Quality, Cambridge, UK, pp.5-10, ISBN: 0-86339-4698.
Dawson, CW and
Dawson, RJ (1995) Managing Quality and Configuration within a Flexible Software Development Environment. In Ross, M, Brebbia, A, C, Staples, G, Stapleton, eds, J (ed)
SQM 95, Software Quality Management III, Seville, pp.13-24.
Dawson, CW and
Dawson, RJ (1993) An Artificial Intelligence Approach to Software Development Management and Planning. In Rzevski, G, Pastor, J, Adey, eds, RA (ed)
Applications of Artificial Intelligence in Engineering VIII, Design, Methods and Techniques, Toulouse, France, pp.135-150, ISBN: 1-85166-838-1.
Dawson, CW and
Dawson, RJ (1993) Simulation of Stochastic and Generalised Activity Networks. In
Proceedings of International ASME Conference on Systems, London, pp.41-52, ISBN: 2 909214 44 3.
Dawson, CW and
Dawson, RJ (1993) Simulation of Stochastic and Generalised Activity Networks. In
Systems Analysis, Control and Design. Association for the Advancement of Modelling and Simulation Techniques in Enterprises, pp.41-55, ISBN: 2-909214-44-3.
Dawson, CW and
Dawson, RJ (1993) An Artificial Intelligence Approach to Software Development Management and Planning. In Rzevski, G, Pastor, J, Adey, eds, RA (ed)
Applications of Artificial Intelligence in Engineering VIII: Design Methods and Techniques, Southampton, pp.135-150.
Uniyal, M and Dawson, RJ (Accepted for publication) Virtual Reality for Small Businesses and Cost Conscious Organisations: A Context Based Approach. In Khosrow-Pour, ME (ed) IRMA, Innovations Through Information Technology, New Orleans, USA, pp.1366-1369, ISBN: 1-59140-261-1.
