Journal Articles
Gokce, A, Tajvidi, M,
Hajli, N (2024)
Management respond to negative feedback: AI-powered insights for effective engagement,
IEEE Transactions on Engineering Management, 71, pp.13983-13996, ISSN: 0018-9391. DOI:
10.1109/tem.2024.3432457.
Aw, EC-X, Tan, GW-H, Ooi, K-B,
Hajli, N (2024)
Tap here to power up! Mobile augmented reality for consumer empowerment,
Internet Research, 34(3), pp.960-993, ISSN: 1066-2243. DOI:
10.1108/intr-07-2021-0477.
Tseng, H-T, Jia, SJ, Nisar, TM,
Hajli, N, Shabbir, H (2024)
The study of social commerce in Generation Z context: the role of social support and privacy risk,
Information Technology and People, ISSN: 0959-3845. DOI:
10.1108/itp-01-2022-0042.
Zhao, L, Sun, Z,
Hajli, N (2024)
Investigating Crowdfunding Campaign Value Capture Strategy from the Consumer‐based Perspective,
British Journal of Management, ISSN: 1045-3172. DOI:
10.1111/1467-8551.12815.
Tseng, H-T, Nadeem, W, Hajli, MS, Featherman, M,
Hajli, N (2023)
Understanding consumers' interest in social commerce: the role of privacy, trust and security,
Information Technology and People, ISSN: 0959-3845. DOI:
10.1108/itp-05-2020-0322.
Tseng, HT, Jia, S, Nisar, TM,
Hajli, N (2023)
Exploiting organizations' innovation performance via big data analytics: an absorptive knowledge perspective,
Information Technology and People, ISSN: 0959-3845. DOI:
10.1108/ITP-03-2022-0237.
Leong, L-Y, Hew, TS, Ooi, K-B,
Hajli, N, Tan, GW-H (2023)
Revisiting the social commerce paradigm: the social commerce (SC) framework and a research agenda,
Internet Research, ISSN: 1066-2243. DOI:
10.1108/intr-08-2022-0657.
Burkhardt, G, Boy, F, Doneddu, D,
Hajli, N (2023)
Privacy Behaviour: A Model for Online Informed Consent,
Journal of Business Ethics, 186(1), pp.237-255, ISSN: 0167-4544. DOI:
10.1007/s10551-022-05202-1.
Lin, SC, Tseng, HT, Shirazi, F,
Hajli, N, Tsai, PT (2023)
Exploring factors influencing impulse buying in live streaming shopping: a stimulus-organism-response (SOR) perspective,
Asia Pacific Journal of Marketing and Logistics, 35(6), pp.1383-1403, ISSN: 1355-5855. DOI:
10.1108/APJML-12-2021-0903.
Aw, EC-X, Tan, GW-H, Chuah, SH-W, Ooi, K-B,
Hajli, N (2023)
Be my friend! Cultivating parasocial relationships with social media influencers: findings from PLS-SEM and fsQCA,
Information Technology & People, 36(1), pp.66-94, ISSN: 0959-3845. DOI:
10.1108/itp-07-2021-0548.
Evans, R,
Hajli, N, Nisar, TM (2022)
Privacy‐enhancing factors and consumer concerns: The moderating effects of the General Data Protection Regulation,
British Journal of Management, 34(4), pp.2075-2092, ISSN: 1045-3172. DOI:
10.1111/1467-8551.12685.
Shirazi, F,
Hajli, N, Sims, J, Lemke, F (2022)
The role of social factors in purchase journey in the social commerce era,
Technological Forecasting and Social Change, 183, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2022.121861.
Shirazi, F, Tseng, H-T, Adegbite, O,
Hajli, N, Rouhani, S (2022)
New product success through big data analytics: an empirical evidence from Iran,
Information Technology & People, 35(5), pp.1513-1539, ISSN: 0959-3845. DOI:
10.1108/itp-03-2020-0105.
Tseng, H-T, Aghaali, N, Hajli, DN (2022)
Customer agility and big data analytics in new product context,
Technological Forecasting and Social Change, 180, pp.121690-121690, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2022.121690.
Hajli, N, Saeed, U, Tajvidi, M, Shirazi, F (2022)
Social Bots and the Spread of Disinformation in Social Media: The Challenges of Artificial Intelligence,
British Journal of Management, 33(3), pp.1238-1253, ISSN: 1045-3172. DOI:
10.1111/1467-8551.12554.
Tseng, H-T, Ibrahim, F,
Hajli, N, Nisar, TM, Shabbir, H (2022)
Effect of privacy concerns and engagement on social support behaviour in online health community platforms,
Technological Forecasting and Social Change, 178, pp.121592-121592, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2022.121592.
Bazi, S, Haddad, H, Al-Amad, AH, Rees, D,
Hajli, N (2022)
Investigating the Impact of Situational Influences and Social Support on Social Commerce during the COVID-19 Pandemic,
Journal of Theoretical and Applied Electronic Commerce Research, 17(1), pp.104-121, DOI:
10.3390/jtaer17010006.
Harvey, C,
Hajli, N, Hyman, MR (2022)
Ethical issues in the application of new and emergent technologies of marketing,
Journal of Business Research, 141, pp.111-112, ISSN: 0148-2963. DOI:
10.1016/j.jbusres.2021.12.010.
Nadeem, W, Tan, TM, Tajvidi, M,
Hajli, N (2021)
How do experiences enhance brand relationship performance and value co-creation in social commerce? The role of consumer engagement and self brand-connection,
Technological Forecasting and Social Change, 171, pp.120952-120952, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2021.120952.
Shirazi, F and
Hajli, N (2021)
IT-enabled sustainable innovation and the global digital divides,
Sustainability (Switzerland), 13(17), DOI:
10.3390/su13179711.
Featherman, M, Jia, SJ, Califf, CB,
Hajli, N (2021)
The impact of new technologies on consumers beliefs: Reducing the perceived risks of electric vehicle adoption,
Technological Forecasting and Social Change, 169, pp.120847-120847, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2021.120847.
Shirazi, F, Wu, Y, Hajli, A, Zadeh, AH,
Hajli, N, Lin, X (2021)
Value co-creation in online healthcare communities,
Technological Forecasting and Social Change, 167, pp.120665-120665, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2021.120665.
Hajli, N, Shirazi, F, Tajvidi, M, Huda, N (2021)
Towards an Understanding of Privacy Management Architecture in Big Data: An Experimental Research,
British Journal of Management, 32(2), pp.548-565, ISSN: 1045-3172. DOI:
10.1111/1467-8551.12427.
Wang, X, Lin, X,
Hajli, N (2021)
Understanding Software Engineers’ Skill Development in Software Development,
Journal of Computer Information Systems, 61(2), pp.108-117, ISSN: 0887-4417. DOI:
10.1080/08874417.2019.1566805.
Nadeem, W, Juntunen, M,
Hajli, N, Tajvidi, M (2021)
The Role of Ethical Perceptions in Consumers’ Participation and Value Co-creation on Sharing Economy Platforms,
Journal of Business Ethics, 169(3), pp.421-441, ISSN: 0167-4544. DOI:
10.1007/s10551-019-04314-5.
Tajvidi, M, Wang, Y,
Hajli, N, Love, PED (2021)
Brand value Co-creation in social commerce: The role of interactivity, social support, and relationship quality,
Computers in Human Behavior, 115, ISSN: 0747-5632. DOI:
10.1016/j.chb.2017.11.006.
Rezaei, S,
Hajli, N, Gbadamosi, A, Aghaali, N, Featherman, MS (2021) Brand Value Co-Creation in The Social Commerce Era: Empirical Evidence From Iran,
Journal of Electronic Commerce Research, 22(1), pp.46-58, ISSN: 1938-9027.
Tajvidi, M, Richard, MO, Wang, YC,
Hajli, N (2020)
Brand co-creation through social commerce information sharing: The role of social media,
Journal of Business Research, 121, pp.476-486, ISSN: 0148-2963. DOI:
10.1016/j.jbusres.2018.06.008.
Farrokhi, A, Shirazi, F,
Hajli, N, Tajvidi, M (2020)
Using artificial intelligence to detect crisis related to events: Decision making in B2B by artificial intelligence,
Industrial Marketing Management, 91, pp.257-273, ISSN: 0019-8501. DOI:
10.1016/j.indmarman.2020.09.015.
Wang, X, Tajvidi, M, Lin, X,
Hajli, N (2020)
Towards an Ethical and Trustworthy Social Commerce Community for Brand Value Co-creation: A trust-Commitment Perspective,
Journal of Business Ethics, 167(1), pp.137-152, ISSN: 0167-4544. DOI:
10.1007/s10551-019-04182-z.
Hajli, N (2020)
Social commerce and the future of e-commerce,
Computers in Human Behavior, 108, ISSN: 0747-5632. DOI:
10.1016/j.chb.2019.09.009.
Nadeem, W, Khani, AH, Schultz, CD, Adam, NA, Attar, RW,
Hajli, N (2020)
How social presence drives commitment and loyalty with online brand communities? the role of social commerce trust,
Journal of Retailing and Consumer Services, 55, ISSN: 0969-6989. DOI:
10.1016/j.jretconser.2020.102136.
Nisar, TM,
Hajli, N, Prabhakar, G, Dwivedi, Y (2020)
Sharing economy and the lodging websites,
Information Technology & People, 33(3), pp.873-896, ISSN: 0959-3845. DOI:
10.1108/itp-06-2018-0297.
Hajli, N, Tajvidi, M, Gbadamosi, A, Nadeem, W (2020)
Understanding market agility for new product success with big data analytics,
Industrial Marketing Management, 86, pp.135-143, ISSN: 0019-8501. DOI:
10.1016/j.indmarman.2019.09.010.
Nadeem, W, Juntunen, M, Shirazi, F,
Hajli, N (2020)
Consumers’ value co-creation in sharing economy: The role of social support, consumers’ ethical perceptions and relationship quality,
Technological Forecasting and Social Change, 151, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2019.119786.
Hajli, N (2019)
The impact of positive valence and negative valence on social commerce purchase intention,
Information Technology & People, 33(2), pp.774-791, ISSN: 0959-3845. DOI:
10.1108/itp-02-2018-0099.
Hajli, N and Laroche, M (2019)
Applications of business intelligence and analytics in social media marketing,
International Journal of Information Management, 48, pp.226-227, ISSN: 0268-4012. DOI:
10.1016/j.ijinfomgt.2018.12.014.
Lin, X, Featherman, M, Brooks, SL,
Hajli, N (2019)
Exploring Gender Differences in Online Consumer Purchase Decision Making: An Online Product Presentation Perspective,
Information Systems Frontiers, 21(5), pp.1187-1201, ISSN: 1387-3326. DOI:
10.1007/s10796-018-9831-1.
Bazi, S, Hajli, A,
Hajli, N, Shanmugam, M, Lin, X (2019)
Winning engaged consumers,
Information Technology & People, 33(2), pp.456-476, ISSN: 0959-3845. DOI:
10.1108/itp-09-2018-0415.
Lin, X, Wang, X,
Hajli, N (2019)
Building E-Commerce Satisfaction and Boosting Sales: The Role of Social Commerce Trust and Its Antecedents,
International Journal of Electronic Commerce, 23(3), pp.328-363, ISSN: 1086-4415. DOI:
10.1080/10864415.2019.1619907.
Hajli, N (2019)
Value co-creation strategy in the social commerce Era,
Journal of Strategic Marketing, 27(4), pp.281-282, ISSN: 0965-254X. DOI:
10.1080/0965254x.2018.1492240.
Hajli, N, Wang, Y, Tajvidi, M (2018)
Travel envy on social networking sites,
Annals of Tourism Research, 73, pp.184-189, ISSN: 0160-7383. DOI:
10.1016/j.annals.2018.05.006.
Lin, X, Clay, PF,
Hajli, N, Dadgar, M (2018)
Investigating the Impacts of Organizational Factors on Employees’ Unethical Behavior Within Organization in the Context of Chinese Firms,
Journal of Business Ethics, 150(3), pp.779-791, ISSN: 0167-4544. DOI:
10.1007/s10551-016-3209-4.
Hajli, N (2018)
Ethical Environment in the Online Communities by Information Credibility: A Social Media Perspective,
Journal of Business Ethics, 149(4), pp.799-810, ISSN: 0167-4544. DOI:
10.1007/s10551-016-3036-7.
Zahay, D,
Hajli, N, Sihi, D (2018)
Managerial perspectives on crowdsourcing in the new product development process,
Industrial Marketing Management, 71, pp.41-53, ISSN: 0019-8501. DOI:
10.1016/j.indmarman.2017.11.002.
Ker, JI, Wang, Y,
Hajli, N (2018)
Examining the impact of health information systems on healthcare service improvement: The case of reducing in patient-flow delays in a U.S. hospital,
Technological Forecasting and Social Change, 127, pp.188-198, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2017.07.013.
Liu, HJ, Love, PED, Smith, J, Irani, Z,
Hajli, N, Sing, MCP (2018)
From design to operations: a process management life-cycle performance measurement system for Public-Private Partnerships,
Production Planning and Control, 29(1), pp.68-83, ISSN: 0953-7287. DOI:
10.1080/09537287.2017.1382740.
Hajli, N and Featherman, MS (2018)
The impact of new ICT technologies and its applications on health service development and management,
Technological Forecasting and Social Change, 126, pp.1-2, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2017.09.015.
Hajli, N, Wang, Y, Tajvidi, M, Hajli, MS (2017)
People, Technologies, and Organizations Interactions in a Social Commerce Era,
IEEE Transactions on Engineering Management, 64(4), pp.594-604, ISSN: 0018-9391. DOI:
10.1109/tem.2017.2711042.
Hajli, N and Featherman, MS (2017)
Social commerce and new development in e-commerce technologies,
International Journal of Information Management, 37(3), pp.177-178, ISSN: 0268-4012. DOI:
10.1016/j.ijinfomgt.2017.03.001.
Hajli, N, Sims, J, Zadeh, AH, Richard, M-O (2017)
A social commerce investigation of the role of trust in a social networking site on purchase intentions,
Journal of Business Research, 71, pp.133-141, ISSN: 0148-2963. DOI:
10.1016/j.jbusres.2016.10.004.
Hajli, N, Shanmugam, M, Papagiannidis, S, Zahay, D, Richard, M-O (2017)
Branding co-creation with members of online brand communities,
Journal of Business Research, 70, pp.136-144, ISSN: 0148-2963. DOI:
10.1016/j.jbusres.2016.08.026.
Wang, Y and
Hajli, N (2017)
Exploring the path to big data analytics success in healthcare,
Journal of Business Research, 70, pp.287-299, ISSN: 0148-2963. DOI:
10.1016/j.jbusres.2016.08.002.
Featherman, MS and
Hajli, N (2016)
Self-Service Technologies and e-Services Risks in Social Commerce Era,
Journal of Business Ethics, 139(2), pp.251-269, ISSN: 0167-4544. DOI:
10.1007/s10551-015-2614-4.
Wang, Y, Hsiao, S-H, Yang, Z,
Hajli, N (2016)
The impact of sellers' social influence on the co-creation of innovation with customers and brand awareness in online communities,
Industrial Marketing Management, 54, pp.56-70, ISSN: 0019-8501. DOI:
10.1016/j.indmarman.2015.12.008.
Hajli, N and Lin, X (2016)
Exploring the Security of Information Sharing on Social Networking Sites: The Role of Perceived Control of Information,
Journal of Business Ethics, 133(1), pp.111-123, ISSN: 0167-4544. DOI:
10.1007/s10551-014-2346-x.
Suo, Q, Sun, S,
Hajli, N, Love, PED (2015)
User ratings analysis in social networks through a hypernetwork method,
Expert Systems with Applications, 42(21), pp.7317-7325, ISSN: 0957-4174. DOI:
10.1016/j.eswa.2015.05.054.
Hajli, MN, Shanmugam, M, Hajli, A, Khani, AH, Wang, Y (2015)
Health care development: integrating transaction cost theory with social support theory,
Informatics for Health and Social Care, 40(4), pp.334-344, ISSN: 1753-8157. DOI:
10.3109/17538157.2014.924950.
Shanmugam, M, Wang, Y-Y, Bugshan, H,
Hajli, N (2015)
Understanding customer perceptions of internet banking: the case of the UK,
Journal of Enterprise Information Management, 28(5), pp.622-636, ISSN: 1741-0398. DOI:
10.1108/jeim-08-2014-0081.
Hajli, N, Shanmugam, M, Powell, P, Love, PED (2015)
A study on the continuance participation in on-line communities with social commerce perspective,
Technological Forecasting and Social Change, 96, pp.232-241, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2015.03.014.
Hajli, N and Sims, J (2015)
Social commerce: The transfer of power from sellers to buyers,
Technological Forecasting and Social Change, 94, pp.350-358, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2015.01.012.
Hajli, MN, Sims, J, Featherman, M, Love, PED (2015)
Credibility of information in online communities,
Journal of Strategic Marketing, 23(3), pp.238-253, ISSN: 0965-254X. DOI:
10.1080/0965254x.2014.920904.
Hajli, M, Sims, JM, Ibragimov, V (2015)
Information technology (IT) productivity paradox in the 21st century,
International Journal of Productivity and Performance Management, 64(4), pp.457-478, ISSN: 1741-0401. DOI:
10.1108/ijppm-12-2012-0129.
Hajli, N (2015)
Social commerce constructs and consumer's intention to buy,
International Journal of Information Management, 35(2), pp.183-191, ISSN: 0268-4012. DOI:
10.1016/j.ijinfomgt.2014.12.005.
(2015)
Handbook of Research on Integrating Social Media into Strategic Marketing, ISSN: 2327-5502. DOI:
10.4018/978-1-4666-8353-2.
Hajli, N, Sims, J, Shanmugam, M (2014)
A practical model for e-commerce adoption in Iran,
Journal of Enterprise Information Management, 27(6), pp.719-730, ISSN: 1741-0398. DOI:
10.1108/jeim-09-2013-0070.
Hajli, MN and Lin, X (2014)
Developing Tourism Education Through Social Media,
Tourism Planning & Development, 11(4), pp.405-414, ISSN: 2156-8316. DOI:
10.1080/21568316.2014.883426.
Hajli, MN (2014)
The role of social support on relationship quality and social commerce,
Technological Forecasting and Social Change, 87, pp.17-27, ISSN: 0040-1625. DOI:
10.1016/j.techfore.2014.05.012.
Terblanche, NS (2014)
Validation of the Customer-Based Corporate Reputation Scale in a Retail Context,
International Journal of Market Research, 56(5), pp.655-671, ISSN: 1470-7853. DOI:
10.2501/ijmr-2014-044.
Ker, J-I, Wang, Y, Hajli, MN, Song, J, Ker, CW (2014)
Deploying lean in healthcare: Evaluating information technology effectiveness in U.S. hospital pharmacies,
International Journal of Information Management, 34(4), pp.556-560, ISSN: 0268-4012. DOI:
10.1016/j.ijinfomgt.2014.03.003.
HAJLI, MN (2014)
SOCIAL COMMERCE FOR INNOVATION,
International Journal of Innovation Management, 18(04), pp.1450024-1450024, ISSN: 1363-9196. DOI:
10.1142/s1363919614500248.
Bugshan, H, Nick Hajli, M, Lin, X, Featherman, M, Cohen, I (2014)
Social media for developing health services,
Qualitative Market Research: An International Journal, 17(3), pp.283-296, ISSN: 1352-2752. DOI:
10.1108/qmr-07-2013-0048.
Hajli, MN (2014)
Developing online health communities through digital media,
International Journal of Information Management, 34(2), pp.311-314, ISSN: 0268-4012. DOI:
10.1016/j.ijinfomgt.2014.01.006.
Hajli, N (2014)
A study of the impact of social media on consumers,
International Journal of Market Research, 56(3), pp.387-404, ISSN: 1470-7853. DOI:
10.2501/IJMR-2014-025.
Hajli, N, Lin, X, Featherman, M, Wang, Y (2014)
Social word of mouth: How trust develops in the market,
International Journal of Market Research, 56(5), pp.673-689, ISSN: 1470-7853. DOI:
10.2501/ijmr-2014-045.
Hajli, M, Bugshan, H, Lin, X, Featherman, M (2013)
From e-learning to social learning – a health care study,
European Journal of Training and Development, 37(9), pp.851-863, ISSN: 2046-9012. DOI:
10.1108/ejtd-10-2012-0062.
Hajli, M (2013)
A research framework for social commerce adoption,
Information Management & Computer Security, 21(3), pp.144-154, ISSN: 0968-5227. DOI:
10.1108/imcs-04-2012-0024.
Hajli, M and Hajli, M (2013)
Organisational development in sport: co‐creation of value through social capital,
Industrial and Commercial Training, 45(5), pp.283-288, ISSN: 0019-7858. DOI:
10.1108/ict-01-2013-0001.
Hajli, M (2012) An integrated model for E-commerce adoption at the customer level with the impact of social commerce,
International Journal of Information Science and Management, 10(SPL.ISSUE), pp.77-97, ISSN: 2008-8302.