Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Loughborough University Research Publications


Publications for Kemefasu Ifie

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Journal Articles

Ifie, K (2020) Excellent product … but too early to say: Consumer reactions to tentative product reviews, Journal of Interactive Marketing, 52, pp.35-51, ISSN: 1094-9968. DOI: 10.1016/j.intmar.2020.03.002.

Baker, TL, Chari, S, Daryanto, A, Dzenkovska, J, Ifie, K, Lukas, BA, Walsh, G (2019) Discount venture brands: Self-congruity and perceived value-for-money?, Journal of Business Research, 116, pp.412-419, ISSN: 0148-2963. DOI: 10.1016/j.jbusres.2019.07.026.

Ifie, K, Simintiras, A, Dwivedi, YK, Mavridou, V (2018) How service quality and outcome confidence drive pre-outcome word-of-mouth, Journal of Retailing and Consumer Services, ISSN: 0969-6989. DOI: 10.1016/j.jretconser.2018.07.002.

Kearney, T, Walsh, G, Barnett, W, Gong, T, Schwabe, M, Ifie, K (2017) Emotional intelligence in front-line/back-office employee relationships, Journal of Services Marketing, ISSN: 0887-6045. DOI: 10.1108/JSM-09-2016-0339.

Ifie, K (2014) Customer orientation of frontline employees and organizational commitment, Service Industries Journal, 34, No. 8, 699–714(8), pp.699-714, ISSN: 0264-2069. DOI: 10.1080/02642069.2014.886197.

Simintiras, A, Ifie, K, Watkins, A, Georgakas, K (2013) Antecedents of adaptive selling among retail salespeople: a multilevel analysis, Journal of Retailing and Consumer Services, 20(4), pp.419-428, ISSN: 1873-1384. DOI: 10.1016/j.jretconser.2013.04.004.

Ifie, K, Simintiras, AC, Georgakas, K, Watkins, A (2012) Individual and contextual influences on the affective commitment of retail salespeople, Journal of Marketing Management, 28(11-12), pp.1377-1398, DOI: 10.1080/0267257X.2012.691529..

Simintiras, A, Watkins, A, Ifie, K, Georgakas, K (2012) Individual and contextual influences on the affective commitment of retail salespeople, Journal of Marketing Management, 28(11-12), pp.1377-1398, ISSN: 0267-257X. DOI: 10.1080/0267257x.2012.691529.



Conferences

Ilfie, K, Jayawardhena, C, Cadogan, JW (2007) A Multi-Level Model of Service Quality Culture and its Performance Consequences. In Proceedings of the Academy of Marketing (AM) Annual Conference, London.

Ilfie, K, Jayawardhena, C, Cadogan, JW (2006) A Contingency Model of Service Quality and Organisational Performance. In Academy of Marketing Annual Conference, Marketing Excellence, London.



Getting in touch

Research Office
Loughborough University
Loughborough
Leicestershire
LE11 3TU
researchpolicy@lboro.ac.uk
+44 (0)1509 222453

Research Repository
University Library
Loughborough University
Loughborough
LE11 3TU
repository@lboro.ac.uk
+44 (0)1509 222338 / 222414