Journal Articles

Herbert, I, Rothwell, A, Glover, J, Lambert, S (2020) Does the changing world of professional work need a new approach to accounting education?, Accounting Education, 30(2), pp.188-212, ISSN: 0963-9284. DOI: 10.1080/09639284.2020.1827446.

Herbert, I, Holland, CP, Jain, K (2020) Next generation insurance operations: Talking tough about ‘right’ data, Management Services Journal, 64(2), pp.36-39, ISSN: 0307-6768.

Herbert, I, Rothwell, A, Glover, J, Lambert, S (2020) Graduate employability, employment prospects and work-readiness in the changing field of professional work, The International Journal of Management Education, 18(2), 100378, ISSN: 1472-8117. DOI: 10.1016/j.ijme.2020.100378.

Herbert, I and Zarifis, A (2019) The AI challenge, Management Services Journal, 63(Winter), pp.14-20, ISSN: 0307-6768.

Herbert, I, Milne, A, Zarifis, A (2019) Data technologies and next generation insurance operations, Journal of Financial Transformation, 50(November), pp.110-117, ISSN: 1755-361X.

Lambert, S, Herbert, I, Rothwell, A (2019) Rethinking the career anchor inventory framework with insights from a finance transformation field study, The British Accounting Review, 52(2), 100862, ISSN: 0890-8389. DOI: 10.1016/j.bar.2019.100862.

Herbert, I (2018) CSR – corporate greenwash?, Intelligent Sourcing, 36, pp.38-42.

Lambert, S and Herbert, I (2017) Are ‘employable’ graduates ‘work ready’?, Management Services Journal, (Summer), pp.22-27, ISSN: 0307-6768.

Herbert, I (2017) Robotic process automation and a vision of lights-out, data driven, decision-making?, Intelligent Sourcing, 34(Summer), pp.34-41.

Herbert, I (2017) The professional talent pipeline: crisis, what crisis?, Professional Outsourcing Magazine, 23(Spring), pp.18-23.

Herbert, I, Dhayalan, A, Scott, A (2016) The future of professional work: will you be replaced, or will you be sitting next to a robot?, Management Services Journal, 2016(Summer), pp.22-27.

Oshri, I (2015) Share and share alike: SSC Survey, Professional Outsourcing Magazine, 22(Autumn), pp.36-45.

Herbert, IP and Rothwell, AT (2015) Why Shared Services for Higher Education? Professional Outsourcing Magazine, 20(Spring), pp.28-34.

Herbert, I and Rothwell, A (2015) Royal Dutch Shell: a global perspective, Professional Outsourcing Magazine, 21(Summer), pp.16-20.

Herbert, I (2015) Putting 'who' into 'what'.. and why?, Professional Outsourcing Magazine, 23(Winter), pp.18-23.

Rothwell, AT and Herbert, I (2014) Higher Education: a lesson in sharing, Professional Outsourcing Magazine, 19(Winter), pp.40-45.

Herbert, I and Fleming, N (2014) New standard: not just BS(i), Professional Outsourcing Magazine: 18, Autumn, pp. 28-34, 18(Autumn), pp.28-34.

Herbert, I (2014) Enterprise operations and performance management, Financial Management -London-, 2014(October), pp.51-53, ISSN: 1471-9185.

Herbert, I (2014) The transformation of the finance function: cost management for accountants!, Financial Management -London-, 2014(August), pp.46-49, ISSN: 1471-9185.

Herbert, IP, Rothwell, AT, Borradaile, J (2014) Integrated Business Services: myth or mission?16, Spring, pp. 24-30, Professional Outsourcing Magazine, 16(Spring), pp.24-30.

Herbert, IP and doherty, (2014) Shared services and the spreadsheet culture: rationalising the digital cottage industry, Professional Outsourcing Magazine: 16, Spring, pp. 6-10, 16(Spring), pp.6-10.

Herbert, IP (2014) Business support services: a game of two halves? Professional Outsourcing Magazine: 16, Spring, pp. 12-18, 16(Spring), pp.12-18.

Herbert, I, Joyce, J, Hassall, T (2014) Assessment in higher education: the potential for a community of practice to improve inter-marker reliability, Accounting Education, 23(6), pp.542-561, ISSN: 0963-9284. DOI: 10.1080/09639284.2014.974195.

Rothwell, AT, Herbert, IP, Seal, WB (2013) Shared Service Centres: Maintaining employabiity for professional workers, Journal of Vocational Behavior, 79(1), pp.241-252, ISSN: 0001-8791. DOI: 10.1016/j.jvb.2011.01.001.

Herbert, IP and Seal, W (2013) Shared service centres and the role of the finance function: advancing the Iron Cage?, Journal of Accounting and Organisational Change, 9(2), pp.188-205, ISSN: 1832-5912. DOI: 10.1108/18325911311325951.

Herbert, IP (2013) High Noon in the Board Room - Act 1, Financial Management, -(October), pp.50-51.

Herbert, IP (2013) High Noon in the Board Room - Act II, Financial Management, -(November), pp.49-50.

Herbert, IP, Lowth, GM, Buckner, E (2013) Spreadsheets under the spotlight, Management Services Journal, -Autumn(-), pp.36-38.

Herbert, IP and Rothwell, AT (2013) Professions are heading east forever, Professional Outsourcing Magazine, 13(Summer), pp.12-18.

Herbert, IP and Fitzgerald, L (2013) Global Performance management: the Shell SSC story, Excellence in Leadership, -(-), pp.24-29.

Herbert, IP and Lu, Y (2013) Principles of Governance, Professional Outsourcing Magazine, 12(Spring - Special Issue), pp.10-14.

Herbert, IP and Lu, Y (2013) At your service, Professional Outsourcing Magazine, 12(Spring - Special Issue), pp.16-20.

Herbert, IP and Lu, Y (2013) The price is right, Professional Outsourcing Magazine, 12(Spring - Special Issue), pp.22-26.

Herbert, IP and Rothwell, AT (2013) Defence of their realm, Professional Outsourcing Magazine, 12(Spring - Special Issue), pp.28-32.

Herbert, IP and McLoughlin, K (2013) Finance transformation: a new identity through shared business services - 1, Insight Magazine, -(March), pp.---.

Herbert, IP and Fitzgerald, L (2013) Global Performance Management: performance management in a dynamic environment, Excellence in Leadership, -(August), pp.---.

Herbert, IP and Fitzgerald, L (2013) Global Performance Management: Life in the middle, Excellence in Leadership, -(November), pp.---.

Herbert, IP and McLoughlin, K (2013) Finance Transformation: a new identity through shared business services, Insight Magazine, -(March), pp.---.

Herbert, IP and McLoughlin, K (2013) Finance transformation: a new identity through shared business services - 2, Insight Magazine, -(April), pp.---.

Herbert, IP and McLoughlin, K (2013) Governance in Government - 1, Insight Magazine, -(May), pp.---.

Herbert, IP and McLoughlin, K (2013) Governance in Government - 2, Insight Magazine, -(June), pp.---.

Herbert, IP and McLoughlin, K (2013) Brand Advocates - 1, Insight Magazine, -(July), pp.---.

Herbert, IP and McLoughlin, K (2013) Brand Advocates - 2, Insight Magazine, -(August), pp.---.

Herbert, IP and Rothwell, AT (2013) Moving for Cost: Staying for Value: Business Service Centres in Sri Lanka, Professional Outsourcing Magazine, 14(Autumn), pp.---.

Herbert, IP (2013) Ten Myths of Shared Services, Professional Outsourcing Magazine, 14(Autumn), pp.---.

Herbert, IP and McLoughlin, K (2013) Location Neutral, Professional Outsourcing Magazine, 14(Autumn), pp.---.

Herbert, IP (2013) The Future of Shared Services, UK Shared Services Forum, Members Magazine, -(November), pp.---.

Herbert, IP, Lowth, GM, Doherty, LF (2013) Finance Transformation:Taking stock of that spreadsheet issue!, Excellence in Leadership, -(-), pp.---.

Herbert, IP and Rothwell, AT (2013) Finance Transformation: Delivering more bang for the buck at MoD!, Financial Management, -(February), pp.32-34.

Herbert, IP and Seal, WB (2012) Shared services as a new organisational form: Some implications for management accounting, British Accounting Review, 44(2), pp.83-97, ISSN: 0890-8389. DOI: 10.1016/j.bar.2012.03.006.

Herbert, IP and Seal, WB (2012) Shared services as a new organisational form: Some implications for management accounting, British Accounting Review, ISSN: 0890-8389.

Herbert, IP, Doherty, LF, Lowth, GM (2012) Is personal computing now too personal? Financial Management, May, pp.54-55.

Herbert, IP, Lambert, S, Rothwell, A (2012) Professionalism in the 21st Century: Symbol or Substance? Financial Management, April, pp.54-55.

Herbert, I and Pratab, K (2012) Implementing the right growth strategy: minding the 'Ps and the Qs', Management Services Journal, 56(3), pp.12-14.

Herbert, I and Bryan, K (2012) Raising the standard in organisational design: the role and form of the Centre of Excellence, Management Services Journal, 56(2), pp.30-34.

Herbert, IP, Fitzgerald, L, Brown, R, Chester-Buxton, R, King, RM, McAulay, L (2012) Relevance Regained? Performance Management in Shared Service Centres, Excellence in Leadership, -(4), pp.25--.

Herbert, IP and King, RM (2012) For mutual benefit: a new approach to shared services, Financial Management, -(November), pp.54-56.

Herbert, IP and Sopp, R (2012) Financial Strategy, Financial Management, -(October), pp.47-48.

Rothwell, AT, Herbert, IP, Seal, W (2011) Shared service centers and professional employability, Journal of Vocational Behavior, 79(1), pp.241-252, ISSN: 0001-8791. DOI: 10.1016/j.jvb.2011.01.001.

Rothwell, AT, and Herbert, IP, (2011) Knowledge Sustainability for Outsourced Professionals, Outsource Magazine, Autumn(25), pp.80-81.

Herbert, IP and Rothwell, AT (2011) Human Capital and the Martini Workers: Issues for Business Sustainability, Excellence in Leadership, -(2), pp.34-35.

Herbert, IP and Seal, WB (2010) Shared Services: Getting behind the back office, CIMA Research Focus, -(-), pp.---.

Herbert, IP and Seal, WB (2010) Share and share alike, Excellence in Leadership, -(June), pp.---.

Herbert, IP (2009) The Shared Service Vision: rethinking fundamentals, Insight - CIMA (emagazine).

Herbert, IP and Seal, W (2009) Becoming a key player in shared services, Insight CIMA (emagazine).

Coad, AF and Herbert, IP (2009) Back to the Future: New Potential for Structuration in Evolutionary Theories of Management Accounting?, Management Accounting Research, 20(3), pp.177-192, ISSN: 1044-5005. DOI: 10.1016/j.mar.2009.02.001.

Herbert, IP, Joyce, J, Hassall, T (2009) Maintaining Alignment in Management Education: The Potential for Drift in Assessment, International Journal of Management Education, 7(2), pp.21-31, ISSN: 1472-8117. DOI: 10.3794/ijme.72.215.

Herbert, IP (2009) Business transformation through empowerment and the implications for management control systems, Journal of Human Resource and Cost Accounting, 13(3), pp.Pp. 221-244, ISSN: 1401-338X. DOI: 10.1108/14013380910995511.

Herbert, IP and Seal, WB (2009) The role of shared services: keeping perspective and momentum, Management Services Journal, 53(1), pp.Pp. 43-47, ISSN: 0307-6768.

Herbert, IP (2008) Modern manufacturing - the role of management accounting in supporting empowered work practices, Financial Management. CIMA, pp.44-47.

Herbert, IP (2008) New working practices and management accounting, Financial Management. CIMA, pp.52-53.

Herbert, IP (2008) Theory into Practice: Shared Service Centres, Financial Management. CIMA, pp.38-39, ISSN: 1471-9185.

Herbert, IP, Shinozawa, Y, Tippett, MJ (2008) Profitability, Balance Sheet Data, Real Options and the Valuation of Equity, Journal of Financial Transformation, 22(1), pp.195-201, ISSN: 1755-361X.

Herbert, IP (2008) Modern manufacturing - Production technology and management accounting, Financial Management. CIMA, pp.57-58.

Rothwell, A, Herbert, IP, Rothwell, F (2008) Self-Perceived Employability: Construction and Initial Validation of a Scale for University Students, Journal of Vocational Behavior, 73(1), pp.1-12, ISSN: 0001-8791. DOI: 10.1016/j.jvb.2007.12.001.

Herbert, IP, Shinozawa, Y, Tippett, MJ (2008) Profitability, Balance Sheet Data, Real Options and the Valuation of Equity, Journal of Financial Transformation, 22, pp.Pp. 195-201, ISSN: 1755-361X.

Rothwell, A and Herbert, IP (2007) Accounting Professionals and CPD: Attitudes and Engagement - Some Survey Evidence, Research in Post-Compulsory Education, 12(1), pp.121-138, ISSN: 1359-6748.

Conferences

Zarifis, A, Herbert, I, Holland, C (Accepted for publication) Identifying the New AI and Data Driven Value Chain in Insurance. In Pre-ICIS Workshop, Munich, Germany, pp.1-3.

Rothwell, A and Lambert, S (2019) ‘Earn-to-Learn’: A response to the challenges for professional careers. In Global Sourcing Conference, La Thuile, Italy.

Herbert, I (2018) The challenge for (and challenge to) business partners in a disruptive world!. In The Richmond Financial Directors Group, Four Seasons Hotel, Park Lane, London.

Herbert, I (2018) Learnings from successful shared services efforts in the UK and implications for graduates from shared services trends [Powerpoint]. In Higher Education Shared Service Round Table,, University of California, Berkley.

Rothwell, AT and Herbert, I (2016) Shared services in UK higher education: best practice and future possibilities. In Shared Services in Higher Education, London.

Herbert, I and Rothwell, A (2016) Employability and contingent finance professionals in the knowledge-based economy. In Chinese and American Scholars Association, Singapore.

Herbert, I (2016) Shared services and data analytics: a case of sunlight uplands and bear traps?. In SSC Forum, 12th January 2016, Universiti Kebangsaan Malaysia, Kualar Lumpur, Malaysia.

Herbert, I and Brown, R (2016) Public sector ethos and private sector legitimacy: the paradox of political and managerial rationalities in a shared service organisation. In European Consortium for Political Research, Collaboration and Sharing Stream, Grand Ecole Superior, Pisa.

Herbert, I and McGovern, J (2016) Moving up the value chain: making effective data analytics happen within your SSC [Shared Services and Outsourcing Week, Dublin]. In Shared Services and Outsourcing week,, Dublin.

Herbert, I (2016) The transformation of the finance function through new organisation models. In IPD Conference, Salford University, Salford, Manchester.

Herbert, I (2016) The shared services model and new opportunities for the global professional service firm. In Oxford Professional Services Firms Conference,, Saïd Business School, Oxford.

Herbert, I and Windsor, A (2016) Moving up the value chain: making effective data analytics happen within your SSC [Shared Services Conference, Liverpool]. In IPD Public Services Conference, City of Liverpool College.

Herbert, I and Lambert, S (2016) The case of the ‘sunset and the sunrise’ economies in the global, digitalised, knowledge-based economy: what future for careers?. In Shared Services in Higher Education, Sydney, Australia.

Herbert, IP (2015) Robotics Process Automation: Latest Craze or Technological Advancement with Revolutionary Potential?. In 19th Annual Global Business and Shared Services, New York City.

Herbert, IP (2015) Data Analytics in Shared Services: Sunlit uplands and bear traps. In CIMA-Loughborough Forum, ITV,, Manchester.

Herbert, IP and Woodward, M (2015) The Nature, Form and practice of Shared Services, CIMA Practitioner CPD workshop, Bristol 16th May. In The Nature, Form and practice of Shared Services, CIMA Practitioner CPD workshop,, Bristol.

Herbert, IP, Begum, M, king, RM, Howcroft, D (Accepted for publication) Student perceptions of assessment feedback: when to guide and when to grade?. In BAFA SIG Accounting Education, Manchester Metropolitan University.

Herbert, IP (2015) Organising the SSC for big data. In SSON Data Analytics Conference, Sentosa Island, Singapore.

Herbert, I (2015) Big data and data analytics in SSCs. In Global Business Services Council, New York, City.

Herbert, IP and brown, (2014) Public sector ethos and private sector legitimacy: The paradox of political and managerial rationalities in a shared service organisation. In Management Accounting Research Group, Aston University, UK, pp.1-2.

Herbert, IP and seal, (2014) Actor-based management and captive shared services: a model for creative governance in the SME sector?. In Proceedings of Pragmatic Constructivism, 3rd Actor-reality conference,, http://www.propracon.com/article/view/16685, Aarhus University, pp.1-2.

Herbert, IP and rothwell, (2014) Professional Employability: Why the Tiger Economies should learn from the lessons of the West. In 2nd Global Conference on Business Management, Avensi Management Centre, Singapore, pp.1-2.

Herbert, IP and Lambert, S (2014) Has standalone outsourcing and shared services come to the end of the road? Will they be replaced by Global Business Services?. In Making Outsourcing Work, IBX Leaders Event, Hospital Club, London, 20th May 2014, pp.1-2.

Herbert, IP (2014) Governance in New Organisational Forms. In Conference on Collaboration Standards in Financial Services, Chisick, London, pp.1-2.

Herbert, IP, Lambert, S, Rothwell, AT (2013) Anchoring Professional Careers in Shared Service Centers (SCCs): Reflections on Contemporary Practice. In E-Leader Conference, Singapore.

Herbert, IP and Lu, Y (2013) Shared Service Centers as New Business Models: Governance and Transfer Pricing. In E-Leader Conference, Singapore.

Herbert, IP and Swientozielskyj, S (2013) Shared Services within the Multi-divisional Organisation. In Økonomiforum, Copenhagan, Denmark, pp.1-2.

Fitzgerald, L, Brown, R, Chester Buxton, RB, Herbert, I, King, R, McAulay, L (2012) The (Ir)relevance of Performance Measurement to Performance Management?. In PMA 2012 Conference, Cambridge, UK, pp.1-13.

Herbert, IP and Seal, WB (2010) Shared Business Services and the Evolution of the Multi-Divisional Corporation. In Chinese and American Scholars Association Conference, Singapore.

Chapters

Brown, RM, Herbert, I, King, R, Fitzgerald, L, MacAulay, L (2017) THE (IR)RELEVANCE OF PERFORMANCE MEASUREMENT TO PERFORMANCE MANAGEMENT?. In Harris, E (ed) The Routledge Companion to Performance Management and Control, Routledge, pp.Chapter 14-Chapter 14, ISBN: 9781138913547.

Herbert, IP, lambert, SA, rothwell, AT (2016) Lambert, S.A, Rothwell, A.T. and Herbert, I.P. (2016) Exploring career anchors in shared service centres, in Kotlarsky, J, & Oshri, I. (Eds) Shared Services and Outsourcing: A Contemporary Outlook, Springer's Lecture Notes in Business Information Processing. In Kotlarsky, J and Oshri, I (ed) Shared Services and Outsourcing: A Contemporary Outlook,, Springer, pp.51-76.

Herbert, I and Seal, W (2014) A knowledge management perspective to shared service centers: a case study of a finance SSC. In Unknown Parent Title, © Emerald Group Publishing Ltd, pp.133-151, ISBN: 978-1-78350-535-7. DOI: 10.1108/S1877-636120140000013007.

Herbert, I and Seal, W (2012) Cost Management and the Provision of Support Services in Large organizations. In Mitchell, F, Norreklit, H, Jakobsen, M (ed) Routledge Companion to Cost Management, pp.199-214.

Herbert, IP and Seal, WB (2011) Organizational Change and the Transformation of the Finance Function. In Abdel-Kader, M (ed) Review of Management Accounting Research, Palgrave, pp.3-21, ISBN: 978-0230252370.

Internet Publications

Herbert, I and Dhayalan, A (2016) Why financial managers need to know the risks and opportunities of robotic technology.

Herbert, IP and rothwell, AT (2015) Are we really competing? Should we be collaborating? Inside Government, 30.9.15.

Herbert, IP (2015) Memo to Vice Chancellor: Shared Services, stop and think!.

Herbert, IP (2015) Tough Talking: Two Veterans of the Shared Services Industry Open Up (Three Part Series 1: Selling the Shared Services Concept and Top Management Sponsorship 2: Talent Management, 3: Operational Excellence and Continuous Improvement).

Herbert, I and Mitchell, D (2015) Getting more for less in finance shared services.

Rothwell, A and Herbert, I (2015) Will we recognise the university of the future?.

Herbert, IP (2014) Spreadsheets and the Emperor’s New Clothes!.

Herbert, IP and rothwell, A (2014) Another five things your Vice Chancellor might not expect to hear about shared services, http://www.theguardian.com/higher-education-network/efficiency-exchange-partner-zone/shared-services-higher-education-five-things-you-might-not-know.

Herbert, IP and rothwell, (2014) Another five things your Vice Chancellor might not expect to hear about shared services.

Herbert, IP (2014) The role of the finance function – when the sum is greater than the parts!.

Herbert, IP and rothwell, A (2014) Shared services are not just about cost savings.

Herbert, IP (2014) Five things your Vice Chancellor might not expect to hear about shared services,.

Herbert, IP, Doherty, LF, Lowth, G (2013) Spreadsheets under the spotlight again.

Herbert, IP, Lambert, S, Rothwell, AT (2013) Anchoring Professional Careers in Shared Service Centres (SSCs): Reflections on Contemporary Practice.

Herbert, IP and Lu, Y (2013) Shared Service Centers as New Business Models: Governance and Transfer Pricing.

Herbert, IP and McLoughlin, K (2013) Interview with Ian Parr of Sport England: Achieving grant-making efficiencies through shared services.

Herbert, IP and King, RM (2012) Q&A: Graham Barnes, MyCSP.

Herbert, IP and Pratab, K (2012) Powering the knowledge-based economy: global goals, local logic.

Herbert, IP and Bryan, K (2011) Centres of excellence explained.

Herbert, IP (2011) Centres of excellence explained.

Herbert, IP and Seal, WB (2010) Shared business services and the evolution of the multidivisional corporation.

Herbert, IP and Seal, WB (2009) The shared service vision: rethinking the fundamentals.

Herbert, IP and Seal, WB (2009) Shared business services and the evolution of the multidivisional corporation.

Reports

Herbert, I and Lambert, S (2017) Digital globalisation and graduate careers: Work-readiness as the new frontier [short version], . DOI: 10.17028/rd.lboro.5863590.

Herbert, I (2017) Earn-to-Learn (EtoL) How students can combine earning with learning through flexible business process sourcing: a proposition, . DOI: 10.17028/rd.lboro.5863581.

Herbert, I (2017) Earn-to-Learn (EtoL) How students can combine learning with earning through flexible business process sourcing: a proposition [business report], . DOI: 10.17028/rd.lboro.5863569.

Herbert, I and Lambert, S (2017) Digital globalisation and graduate careers: Work-readiness as the new frontier, . DOI: 10.17028/rd.lboro.5863587.

Herbert, I (2017) Evidence given to the House of Lords Economic Affairs Committee. Treating Students Fairly: The Economics of Post-School Education. Concerns about the reduction in graduate entry-level opportunities, the implications for professional careers and a potential solution.

Herbert, I (2016) How students can combine earning with learning through flexible business process sourcing: a proposition, pp.1-40.

Herbert, I and Rothwell, A (2015) Collaboration and shared services in UK higher education: potential and possibilities, pp.1-50, ISBN: 978-1-84036-338-8.

Herbert, IP (2014) Transformation of the Finance Function: a new model for the global SME?, CIMA.

Herbert, IP, Cooray, D, Lambert, S, Rothwell, AT, Stephens, D (2013) Talent Management for World-class Performance in Offshore Business Service Centres: Best practice in Sri Lanka, CIMA.

Brown, RM, Fitzgerald, L, Herbert, I, King, R, McAulay, L (2012) Relevance Regained? Performance Management in Shared Service Centres, Chartered Institute of Management Accountants.

Fitzgerald, L, Brown, R, Chester Buxton, RB, Herbert, I, King, R, McAulay, L (2012) Relevance Regained? Performance Management in Shared Service Centres, CGMA.

Thesis/Dissertation

Herbert, I (2019) Transformation of the finance function: new organisation forms and some implications for lifelong learning and the employability of accountants.

Other

Herbert, IP, seal, fitzgerald, (2015) Impact case study The Growth of shared service centres: Influencing policy, practice and professional education.