Publications for Clive Trusson
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Journal Articles
Trusson, C and Travers, C (2024)
Autistic students’ experiences of employment and employability support while studying at a UK university,
Autism and Adulthood, ISSN: 2573-9581.
Trusson, C, Chen, G, Bridger, J (2023)
‘When the daily commute stops’: a long-distance commuter’s reflections on commuting and telecommuting across the COVID-19 pandemic,
Work, Employment and Society, 38(1), pp.279-290, ISSN: 0950-0170. DOI:
10.1177/09500170231188660.
Trusson, C (2022)
Differentiated management of IT service workers: applying segmentation theory,
International Journal of Information Technology Project Management, 13(1), 58, ISSN: 1938-0232. DOI:
10.4018/IJITPM.304058.
Bisht, N,
Trusson, C, Siwale, J, Ravishankar, MN (2021)
Enhanced job satisfaction under tighter technological control: the paradoxical outcomes of digitalisation,
New Technology, Work and Employment, 38(2), pp.162-184, ISSN: 0268-1072. DOI:
10.1111/ntwe.12222.
Jorden, N, Sage, D,
Trusson, C (2021)
‘It’s so fake’: Identity performances and cynicism within a people analytics team,
Human Resource Management Journal, 32(3), pp.524-539, ISSN: 0954-5395. DOI:
10.1111/1748-8583.12412.
Trusson, D,
Trusson, C, Casey, C (2020)
Reflexive self-identity and work: working women, biographical disruption and agency,
Work, Employment and Society, 35(1), pp.116-136, ISSN: 0950-0170. DOI:
10.1177/0950017020926441.
Zirar, A,
Trusson, C, Choudhary, A (2020)
Towards a high-performance HR bundle process for lean service operations,
International Journal of Quality and Reliability Management, 38(1), pp.25-45, ISSN: 0265-671X. DOI:
10.1108/IJQRM-10-2019-0330.
Trusson, C, Hislop, D, Doherty, N (2018)
The role of ICTs in the servitization and degradation of IT professional work,
New Technology, Work and Employment, 33(2), pp.149-170, ISSN: 0268-1072. DOI:
10.1111/ntwe.12109.
Trusson, C, Hislop, D, Doherty, N (2017)
The rhetoric of ‘knowledge hoarding’: a research-based critique,
Journal of Knowledge Management, 21(6), pp.1540-1558, ISSN: 1367-3270. DOI:
10.1108/JKM-04-2017-0146.
Trusson, C and Woods, F (2016)
‘An end to the job as we know it’: how an IT professional has experienced the uncertainty of IT outsourcing,
Work, Employment and Society, ISSN: 1469-8722. DOI:
10.1177/0950017016656320.
Trusson, CR, Doherty, NF, Hislop, D (2014)
Knowledge sharing using IT service management tools: conflicting discourses and incompatible practices,
Information Systems Journal, 24(4), pp.347-371, ISSN: 1350-1917. DOI:
10.1111/isj.12025.
Trusson, CR, Doherty, NF, Hislop, D (2013)
Knowledge sharing using IT service management tools: Conflicting discourses and incompatible practices,
Information Systems Journal, ISSN: 1350-1917. DOI:
10.1111/isj.12025.
Trusson, C (2011)
Making qualitative research accessible and acceptable in the scientific management arena: a life-world perspective,
ENQUIRE, 6, pp.50-74.
Conferences
Skoumpopoulou, D, Jorden, NM,
Trusson, C (2019)
HR self-service systems: Labour saving or labour shifting?. In
, Oxford.
Trusson, C (2018)
The servitization of the IT function: Implications for the IT professional. In
UKAIS, Oxford.
Zirar, A, Choudhary, A,
Trusson, C (2018)
Disentangling the nexus between enabling HRM practices and lean implementation in the service operations [Abstract]. In
25th International EurOMA Conference: To Serve, to Produce and to Servitize in the Era of Networks, Big Data, and Analytics, Budapest University of Technology and Economics.
Zirar, A, Choudhary, A,
Trusson, C (2017)
Revisiting the objectives of lean in service sector: industry evidence from five case studies. In
EurOMA 2017, Edinburgh, Scotland.
Trusson, C (2016) Segmenting workers within a job family for customized HRM 'content' practices: the case of IT service support workers. In
British Academy of Management; http://conference.bam.ac.uk/BAM2016/htdocs/conference_papers.php?track_name= Human Resource Management#Full Papers, Newcastle University.
Chapters
Trusson, C (2019)
The Call to Teach Human Capital Analytics. In
Human Performance Technology, IGI Global, pp.33-50, DOI:
10.4018/978-1-5225-8356-1.ch003.
Trusson, CR (2018) Managerial Control of Public Sector IT Professionals via IT Systems. In Sowa, F, Staples, R, Zapfel, S (ed)
The Transformation of Work in Welfare State Organizations:
New Public Management and the Institutional Diffusion of Ideas, Routledge, pp.13-34, ISBN: 978-1-138-08456-8.
Trusson, C (2018)
The Call to Teach Human Capital Analytics. In
Advances in Human Resources Management and Organizational Development, IGI Global, pp.173-195, DOI:
10.4018/978-1-5225-2820-3.ch006.
Trusson, CR (2017)
The Call to Teach Human Capital Analytics. In Mendy, J (ed)
Teaching human resources and organizational behavior at the college
level, IGI Global, pp.173-195, ISBN: 9781522528203. DOI:
10.4018/978-1-5225-2820-3.
Russell, B,
Trusson, C, De, S (2016)
The ambiguities of 'managed professionalism': working in and with IT. In
Perspectives on Contemporary Professional Work: Challenges and Experiences, © Edward Elgar, pp.165-186, ISBN: 9781783475575.
