Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Loughborough University Research Publications

Publications for Clive Trusson

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Journal Articles

Zirar, A, Trusson, C, Choudhary, A (2020) Towards a high-performance HR bundle process for lean service operations, International Journal of Quality and Reliability Management, ISSN: 0265-671X. DOI: 10.1108/IJQRM-10-2019-0330.

Trusson, C, Hislop, D, Doherty, N (2018) The role of ICTs in the servitization and degradation of IT professional work., New Technology, Work and Employment, 33(2), pp.149-170, ISSN: 0268-1072. DOI: 10.1111/ntwe.12109.

Trusson, C, Hislop, D, Doherty, N (2017) The rhetoric of ‘knowledge hoarding’: a research-based critique, Journal of Knowledge Management, 21(6), pp.1540-1558, ISSN: 1367-3270. DOI: 10.1108/JKM-04-2017-0146.

Trusson, C and Woods, F (2016) ‘An end to the job as we know it’: how an IT professional has experienced the uncertainty of IT outsourcing., Work, Employment and Society, 31(3), pp.542-552, ISSN: 1469-8722. DOI: 10.1177/0950017016656320.

Trusson, CR, Doherty, NF, Hislop, D (2014) Knowledge sharing using IT service management tools: conflicting discourses and incompatible practices, Information Systems Journal, 24(4), pp.347-371, ISSN: 1350-1917. DOI: 10.1111/isj.12025.

Trusson, C (2011) Making qualitative research accessible and acceptable in the scientific management arena: a life-world perspective, ENQUIRE, 6, pp.50-74.


Skoumpopoulou, D, Jorden, NM, Trusson, C (2019) HR self-service systems: Labour saving or labour shifting?. In , Oxford.

Trusson, C (2018) The servitization of the IT function: Implications for the IT professional. In , Oxford.

Zirar, A, Choudhary, A, Trusson, C (2018) Disentangling the nexus between enabling HRM practices and lean implementation in the service operations [Abstract]. In , Budapest University of Technology and Economics.

Zirar, A, Choudhary, A, Trusson, C (2017) Revisiting the objectives of lean in service sector: industry evidence from five case studies. In , Edinburgh, Scotland.

Trusson, C (2016) Segmenting workers within a job family for customized HRM 'content' practices: the case of IT service support workers. In , Newcastle University,ISBN: 9780954960896.


Trusson, C (Accepted for publication) The Call to Teach Human Capital Analytics. In Advances in Human Resources Management and Organizational Development, IGI Global, pp.173-195, ISBN: 9781522528203. DOI: 10.4018/978-1-5225-2820-3.ch006.

Trusson, C (2019) The Call to Teach Human Capital Analytics. In Human Performance Technology, IGI Global, pp.33-50, ISBN: 9781522583561. DOI: 10.4018/978-1-5225-8356-1.ch003.

Trusson, CR (2018) Managerial Control of Public Sector IT Professionals via IT Systems. In Sowa, F, Staples, R, Zapfel, S (ed) The Transformation of Work in Welfare State Organizations: New Public Management and the Institutional Diffusion of Ideas, Routledge, pp.13-34, ISBN: 978-1-138-08456-8.

Trusson, CR (2017) The Call to Teach Human Capital Analytics. In Mendy, J (ed) Teaching human resources and organizational behavior at the college level, IGI Global, pp.173-195, ISBN: 9781522528203. DOI: 10.4018/978-1-5225-2820-3.

Russell, B, Trusson, C, De, S (2016) The ambiguities of 'managed professionalism': working in and with IT. In Perspectives on Contemporary Professional Work: Challenges and Experiences, © Edward Elgar, pp.165-186, ISBN: 9781783475575.


Charlwood, A, Stuart, M, Trusson, C (2017) Human capital metrics and analytics: assessing the evidence of the value and impact of people data, pp.1-61, Chartered Institute of Personnel and Development150448431, ISBN: 9781843984689.

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LE11 3TU
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